Why I Love EUA
Mar 12, 2002 | 1:37 pm
#16
Original Member
Join Date: May 1998
Location: TX
Posts: 712
Well, Nonrev99, that's true, don't want anyone to lose his/her job.
Funny thought: perhaps then the EUA system should lose its job
By the way have you been advocating CO's improvment of "leaky" EUA?
JL2
[This message has been edited by JeffLewis2 (edited 03-12-2002).]
Funny thought: perhaps then the EUA system should lose its job
By the way have you been advocating CO's improvment of "leaky" EUA?
JL2
[This message has been edited by JeffLewis2 (edited 03-12-2002).]
Mar 13, 2002 | 12:42 am
#17
Original Member
Join Date: May 1998
Location: Las Vegas, NV, USA
Programs: AAdvantage EXP/1mm/Admirals,United Silver+Club (life),Marriott Titanium,Hilton & Accor Gold
Posts: 5,064
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NonRev99:
I think what you're missing is what "can be done" and what is "within the guidelines to do."
For instance, it is possible for an agent to issue you 10 free round-trip first class tickets to Paris. It would cost the agent his/her job, but IT CAN BE DONE.
Maybe what the agent should share with you is "I'm not willing to risk my job to bend the rules for you." Would that make more sense?</font>
I think what you're missing is what "can be done" and what is "within the guidelines to do."
For instance, it is possible for an agent to issue you 10 free round-trip first class tickets to Paris. It would cost the agent his/her job, but IT CAN BE DONE.
Maybe what the agent should share with you is "I'm not willing to risk my job to bend the rules for you." Would that make more sense?</font>
- Continental doesn't offer First Class service to Paris
- Continental doesn't advertise 10 free roundtrip first class tickets to customers asking for the "rules to be bent"
- Continental does advertise complimentary upgrades on routings within 49 of the United States and select international flights within defined periods of time for Elite members and when "upgrade-eligible" premium seats exist ("F" for example). A Platinum Elite asking for an F seat within five days is hardly the same as asking for ten free roundtrip tickets to Paris. <I will acknowledge there is good reason for Continental to discourage agents from manually upgrading Elite passengers. Hopefully Continental is comitted to building a better (yet equitable) EUA mousetrap.>
Basically, NonRev99, I agree that it is probably wise for agents to stick to the rules. I couldn't disagree more with the spirit of your post, however.
Mar 13, 2002 | 7:08 am
#18
Join Date: Nov 2001
Location: Houston, TX.
Posts: 26
I'm finding the best way to get around CO's idiotic EUA lottery is to book flights on NW.
So far this year, I'm 5 for 8 upgrading on CO segments (2 at the airport), which includes a 6:45 stint in Y EWR-SJC.
On NW, I'm 8 for 8, ALL EUA. On my last trip, I companion upgraded my wife on a reward ticket even.
I don't get an email from NW, but then again I've stopped getting emails from CO, too.
WMH
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Just to add to your experience with NW, I have 45k in Elite Mileage this year due to a couple of Transoceanic(sic) with only 2k or so on CO domestic flights. I have been voting with my feet.
But anyway, I arrived at BKK late for the flight to NRT to find that my 2J had been given away (which is well within their right). I asked at the check-in counter for the seat back. The agent said seats had already been released to the gate and to hurry myself over there for boarding. Requested the original seat again at the counter or any seat in the nose (Premium seating area) of the 747-400. The gate agent said WBC cabin was full.
That's when the Gate Supervisor overheard and said wait a minute, stand over here for a second. After a few minutes she personally escorted me onboard asked me to wait in the galley, and arrived back in 1 minute to inform me that 2J was ready for me.
Upon landing the FA was giving coats back, and as I looked up I couldn't help but feel a little payback (for FT's who sit in coach as employee non-revs occupy the good seats) when I looked up to see a nice leather bomber jacket with a huge Continental Logo on the inner-lining of the Jacket belonging to the person originally seated in 2J.
Think this ever would have happened on a CO operated flight.....I don't think so. NW does seem to treat me better as a CO Platinum than CO does.
So far this year, I'm 5 for 8 upgrading on CO segments (2 at the airport), which includes a 6:45 stint in Y EWR-SJC.
On NW, I'm 8 for 8, ALL EUA. On my last trip, I companion upgraded my wife on a reward ticket even.
I don't get an email from NW, but then again I've stopped getting emails from CO, too.
WMH
---------------------------------------------
Just to add to your experience with NW, I have 45k in Elite Mileage this year due to a couple of Transoceanic(sic) with only 2k or so on CO domestic flights. I have been voting with my feet.
But anyway, I arrived at BKK late for the flight to NRT to find that my 2J had been given away (which is well within their right). I asked at the check-in counter for the seat back. The agent said seats had already been released to the gate and to hurry myself over there for boarding. Requested the original seat again at the counter or any seat in the nose (Premium seating area) of the 747-400. The gate agent said WBC cabin was full.
That's when the Gate Supervisor overheard and said wait a minute, stand over here for a second. After a few minutes she personally escorted me onboard asked me to wait in the galley, and arrived back in 1 minute to inform me that 2J was ready for me.
Upon landing the FA was giving coats back, and as I looked up I couldn't help but feel a little payback (for FT's who sit in coach as employee non-revs occupy the good seats) when I looked up to see a nice leather bomber jacket with a huge Continental Logo on the inner-lining of the Jacket belonging to the person originally seated in 2J.
Think this ever would have happened on a CO operated flight.....I don't think so. NW does seem to treat me better as a CO Platinum than CO does.