How bad is CO website?
Jan 11, 2002 | 4:05 pm
#1
Original Poster
Join Date: Jun 2001
Location: northern NJ, CO Silver
Programs: Lifetime PC Member
Posts: 344
How bad is CO website?
Just entered a search as follows: 2pax EWR-SJU 5/1 - 5/8. 1st lowest fare shown with a big yellow star is 760.12 with outbound connecting through CLE. Next best prices (both with yellow stars!) 1,173.58 connecting both ways through IAH. Now, search again but by schedule and 2 non-stops at convenient times price out at $555!! Why didn't this come up with the first search?
Jan 11, 2002 | 4:11 pm
#2
Join Date: Nov 2001
Location: SoCal. HH Diamond... AA Plat, CO Silver.
Posts: 1,928
please, don't get me started 
Jan 11, 2002 | 4:26 pm
#3
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
To say it blows is being nice
To me personally it is the worst thing about CO, since HoKeY isn't an issue to me.
To me personally it is the worst thing about CO, since HoKeY isn't an issue to me.
Jan 11, 2002 | 6:42 pm
#4
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
You folks voted it the Freddie for best website, not me.
Jan 11, 2002 | 7:07 pm
#5
Join Date: Oct 1999
Location: Southwest Desert, under a rock, watch out! ~~~~~~~~~~~~~~~~<" You can get there, but it's gonna cost you!
Programs: Previously NonePass, now UA 1K (*Enhanced*)
Posts: 4,248
Hey, it's better then America's Worst Airline's website. 
Jan 11, 2002 | 7:14 pm
#6
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
I voted DL
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NJDavid:
You folks voted it the Freddie for best website, not me.</font>
You folks voted it the Freddie for best website, not me.</font>
Jan 11, 2002 | 9:48 pm
#7
Join Date: Dec 2000
Location: IAH
Programs: DL Plat, CO Nothing, SPG Gold
Posts: 327
Northwest should have gotten the best website award. The only good think about Continental.com is the ability to transfer travel agent itineraries to the website.
Jan 11, 2002 | 11:29 pm
#8
Join Date: Jun 2001
Posts: 1,085
And even then, woe be to the person who makes a change to the itinerary. Co.com gets really confused and then just refuses to display it.
Jan 12, 2002 | 12:03 am
#9
Join Date: Apr 2001
Location: 36,000'
Posts: 1,206
I just tried to book a ticket LAX-DCA today on co...com and it priced out about $300 cheaper than travelocity and it had yellow stars all over it. What gives?
NW does FAR better than CO in the tech sector.
NW does FAR better than CO in the tech sector.
Jan 12, 2002 | 5:06 am
#10
FlyerTalk Evangelist
Join Date: Apr 1999
Location: Bryn Mawr PA & Wailea HI
Posts: 15,726
Continental really seems to like lotteries lately, just witness the HoKeY enhancement. This fare listing is common and probably is another "enhancement-extension" of the Lottery Enhancement Group within Continental Corporate.
Hey, you gotta it all figgured out. Just re-try for better fares. It is done all the time with our telephone calls. If you dont like what they tell you, hang-up and get a nicer person with more positive answers. Do a search on FT for examples..
MisterNice
Hey, you gotta it all figgured out. Just re-try for better fares. It is done all the time with our telephone calls. If you dont like what they tell you, hang-up and get a nicer person with more positive answers. Do a search on FT for examples..
MisterNice
Jan 12, 2002 | 10:02 am
#11
Join Date: Apr 2001
Location: Denver
Programs: UA Platinum
Posts: 884
People make the same sorts of comments of dissatisfaction about the UA website as well. Someone over there made the point a while back (a good one I think) that the website is designed to maximize income to the company, not necessiarily give us the lowest fares all of the time. Something to keep in mind as we surf for fares in various places.
Jan 13, 2002 | 1:21 am
#12
Suspended
Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
let's just stick to the question folks. it suc*s. it's a CO "enhancement." AA.com is the best for reasons i already outlined. no charge for sending paper tix. and, if the flight is cancelled you dont have to send the tickets to Timbucktoo (sorry, i didnt know the airport code). you just march to an AA ticket office for an immediate full refund.