general question on purchasing upgrades w/miles
Nov 28, 2001 | 1:25 pm
#1
Original Poster
Join Date: Jun 2000
Location: SLC
Posts: 600
general question on purchasing upgrades w/miles
When you spend 20,000 (40,000 for international) to upgrade a round trip, is that for all the segments? What I mean is: what if you have one or two connections before your final destination? Are all the segments upgraded or do you pay 10,000 miles per segment?
Nov 28, 2001 | 2:23 pm
#2
Join Date: May 2001
Location: Hoboken, NJ, US
Programs: United 1K
Posts: 200
Not per segment. I recently flew EWR-IAH-SEA-IAH-SEA and used only two certificates (UF0W's) for the upgrades.
Now when I got to the aiport, the ticket agent tried to argue I needed four but after I convinced to call the OPSC she found out she was wrong.
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EWR CO Gold
Now when I got to the aiport, the ticket agent tried to argue I needed four but after I convinced to call the OPSC she found out she was wrong.
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EWR CO Gold
Nov 28, 2001 | 4:01 pm
#3
Join Date: Dec 2000
Location: New York, NY
Programs: UA 1K, AA EXP, Hilton, Marriott Rewards,SPG
Posts: 1,134
I found the same thing to be the case. Some gate agents (and even some rewards desk agents) don't understand the rules.
Earlier this year, I was flying from LAX-IAH-CLE-ORD on a full Y ticket (all travel during the same day) and the reward desk person told me it would be 5000 miles per segment.
Needless to say I hung up and called back. I got a more knowledgeable agent who charged me the correct mileage.
Earlier this year, I was flying from LAX-IAH-CLE-ORD on a full Y ticket (all travel during the same day) and the reward desk person told me it would be 5000 miles per segment.
Needless to say I hung up and called back. I got a more knowledgeable agent who charged me the correct mileage.
Nov 29, 2001 | 1:13 pm
#4
Join Date: Apr 2001
Location: CLE
Posts: 31
I, too, was told that it counts for all segments. I was going to use miles to upgrade from LAX-IAH-CLE and it would have been just 10000. but then the seats weren't available on the IAH-CLE leg and I ended up getting a free upgrade from LAX-IAH.