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Partner flight segments posting: HA

 
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Old Jun 12, 2001 | 10:48 pm
  #1  
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Partner flight segments posting: HA

Has anyone here had missing flights from HA? It's been almost two weeks since my first flight on a round-trip with them and I haven't seen the flights post on onepass.com, although the rest of the flights (on CO) have.

They don't seem very organized, so I wouldn't be surprised if they're very slow, or if they won't at all. Should I plan on sending in my boarding passes?
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Old Jun 12, 2001 | 10:58 pm
  #2  
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<font face="Verdana, Arial, Helvetica" size="2">Has anyone here had missing flights from HA? It's been almost two weeks since my first flight on a round-trip with them and I haven't seen the flights post on onepass.com, although the rest of the flights (on CO) have.</font>
I'd be a little more patient. Certainly, HA will be slower in posting than any CO flight, as all partner flights are (it took me over 2 weeks for a CO flight to be posted recently).

One benefit of HA flights is that they seem to always count toward elite qualification. The official OnePass rules state that HA flights count toward elite qualification if they are booked under a CO codeshare or "in conjunction with a CO flight." The implication is that HA flights purchased separately from a CO flight earn OnePass miles but do not qualify for elite status, but my experience is that all HA flights get counted toward elite qualification. This may be more of a systems issue than anything else (perhaps trying to figure out which HA flights are "in conjunction" with a CO flight is more trouble than it's worth), but it's a great benefit nonetheless.
Steve M is offline  
Old Jun 12, 2001 | 11:47 pm
  #3  
 
Join Date: Sep 2000
Location: Southern California
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I flew HA HNL/KOA on 5/22 and KOA/HNL on 5/27. They were ticketed as CO codeshare flights, and they have not yet posted. The CO flights I took from LAX/HNL and back have already posted. The bad thing for me is that Hawaiian collected the entire boarding pass on each flight, so I have no stub as a record. Hopefully they are just slow; they had my OnePass number at check-in. Other than that, I thought they were well-organized and my inter island flights went without a hitch.
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Old Jun 26, 2001 | 11:39 pm
  #4  
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<font face="Verdana, Arial, Helvetica" size="2">

Thank you for contacting the OnePass Service Center. Please allow up to 6
weeks for the Hawaiian Flights to post to your OnePass account.
</font>
How convenient.
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Old Jun 27, 2001 | 7:58 am
  #5  
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<font face="Verdana, Arial, Helvetica" size="2">The official OnePass rules state that HA flights count toward elite qualification if they are booked under a CO codeshare or "in conjunction with a CO flight."</font>
No, they don't.

<font face="Verdana, Arial, Helvetica" size="2">Elite status is based on miles or segments flown on qualifying flights in a calendar year on Continental Airlines, Continental Express, Continental Connection, Continental Micronesia, Northwest Airlines, Northwest Airlink, Northwest code-share flights operated by KLM, America West Airlines, America West Express, Copa Airlines, Hawaiian Airlines, Alaska Airlines, Horizon Air, Midway Airlines (effective May 1) and all Continental code-share flights operated by other airlines.</font>
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Old Jun 27, 2001 | 1:53 pm
  #6  
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My experience is flights flown on HA will appear about 6-8 weeks after the actual flight date. Apparently they do not do a "sweep" very often. They are listed on the OP statement as a HA/CO "code share", even though I never requested they be that.

MisterNice
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Old Jun 27, 2001 | 3:25 pm
  #7  
 
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dbaker- you are talking about an inter-island flight, right? Because only inter-island flights on Hawaiian Airlines get OnePass credit.

According to the HA rep I spoke with, HA flights to/from the West Coast do not get OnePass credit.
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