CO standby rule
Dec 21, 2000 | 7:03 am
#1
Original Poster
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
CO standby rule
At LGA, I was on standby, and I was the second name called, the first person wasn't even Elite, I didn't get to see what seat he got, but does Time at the airport beat Elite Priority?
Al
Al
Dec 21, 2000 | 7:10 am
#2
Join Date: Jun 2000
Location: Airport, waitin' for a plane
Posts: 15
Maybe they called the stand-by passengers in alphabetical order.
Dec 21, 2000 | 8:21 am
#3
Join Date: Dec 1999
Location: Northeast MA, USA.
Programs: HHonors Diamond, DL Silver, TSA Harassee
Posts: 3,657
I have been told repeatedly that time of Check-In is the only criteria for clearing standy-by.
While Elite status is a major factor when on stand-by for F/C, it does not have any bearing on the stand-by list to actually get on a flight.
While Elite status is a major factor when on stand-by for F/C, it does not have any bearing on the stand-by list to actually get on a flight.
Dec 21, 2000 | 8:34 am
#4
Original Poster
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
Thands for clearing the confusion. I was told by two agents two different things, when is by checking time, another stated that Elite matters alot. What else is new?
By the way, LGA's CO reps suck.
Al
By the way, LGA's CO reps suck.
Al
Dec 21, 2000 | 10:45 am
#5
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
afang, Not that I really care... but how do you know the first person, called, wasn't elite? No obvious tattoo or anything?
[This message has been edited by cigarman (edited 12-21-2000).]
[This message has been edited by cigarman (edited 12-21-2000).]
Dec 21, 2000 | 10:57 am
#6
Join Date: Feb 2000
Location: New York, NY, USA
Programs: Lifetime: UA Gold, AA Gold, & Marriott Titanium
Posts: 1,352
I don't think status matters at all. I was on a CO flight a couple of weeks ago that was running rather late. There was a later flight that was going to leave earlier and I wanted to fly standby on it. Despite having a paid first class ticket and being elite, I was told that I would have to go at the end of the standby list of 30 or so people, including a bunch of people with NW tickets.
I think CO's standby policy needs some work. Why should a paid first class ticket have to be at the end of all of the coach standbys?
I think CO's standby policy needs some work. Why should a paid first class ticket have to be at the end of all of the coach standbys?
Dec 21, 2000 | 11:16 am
#7
Join Date: Jan 2000
Location: San Clemente , CA
Programs: UNITED 1K (1 MILLION MILE FLYER), MARRIOTT PLATINUM,HILTON DIAMOND
Posts: 100
This is indeed a problem with CO. United puts premier status as the main determinate of who gets put on the top of the standby list. Many times last year I was out on the plane first and only because of the United premier status that I held. An airline should put standby passengers on the plane in order of their Elite status( except in cases of sickness or emergencies)
Dec 21, 2000 | 11:55 am
#8
Original Member
Join Date: May 1998
Location: Chattanooga, TN, USA**US Airways Gold, Marriott Gold
Posts: 1,338
Originally posted by Dudster:
I don't think status matters at all. I was on a CO flight a couple of weeks ago that was running rather late. There was a later flight that was going to leave earlier and I wanted to fly standby on it. Despite having a paid first class ticket and being elite, I was told that I would have to go at the end of the standby list of 30 or so people, including a bunch of people with NW tickets.
I don't think status matters at all. I was on a CO flight a couple of weeks ago that was running rather late. There was a later flight that was going to leave earlier and I wanted to fly standby on it. Despite having a paid first class ticket and being elite, I was told that I would have to go at the end of the standby list of 30 or so people, including a bunch of people with NW tickets.
Dec 21, 2000 | 4:03 pm
#9
In memoriam
Join Date: Sep 1999
Location: Dallas, TX
Posts: 1,697
Originally posted by CameraGuy:
I have been told repeatedly that time of Check-In is the only criteria for clearing standy-by.
I have been told repeatedly that time of Check-In is the only criteria for clearing standy-by.
Dec 21, 2000 | 4:11 pm
#10
Join Date: Feb 2000
Location: New York, NY, US
Posts: 426
It has been my experience as well that Elite status is a major factor in standby list priority, for boarding and obviously for upgrades. Given that CO allows Golds and Platinums to book a seat on a "full" flight ("Guaranteed Reservations"), one would assume that they also take status into account for standby priority. The Presidents Club representatives at SFO have told me several times that my Platinum status would put me near the top of the list, and I have never missed out, as a Gold or a Platinum.
-Adam
-Adam
Dec 21, 2000 | 4:58 pm
#11
In memoriam
Join Date: Sep 1999
Location: Dallas, TX
Posts: 1,697
Originally posted by alvn:
Given that CO allows Golds and Platinums to book a seat on a "full" flight ("Guaranteed Reservations"), one would assume that they also take status into account for standby priority.
Given that CO allows Golds and Platinums to book a seat on a "full" flight ("Guaranteed Reservations"), one would assume that they also take status into account for standby priority.
Dec 21, 2000 | 5:01 pm
#12
Original Poster
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
Originally posted by cigarman:
afang, Not that I really care... but how do you know the first person, called, wasn't elite? No obvious tattoo or anything?
[This message has been edited by cigarman (edited 12-21-2000).]
afang, Not that I really care... but how do you know the first person, called, wasn't elite? No obvious tattoo or anything?
[This message has been edited by cigarman (edited 12-21-2000).]
Al
Dec 21, 2000 | 5:28 pm
#13
Join Date: Jan 1999
Location: northern NJ
Posts: 1,352
I was put to the top of the list in June with a simple call to my friend in operations.
Dec 22, 2000 | 2:06 am
#14
Join Date: Aug 2000
Location: Exile
Posts: 16,065
Originally posted by afang:
I looked very closely at his Boarding Pass, there was no Elite word on it at all...
I looked very closely at his Boarding Pass, there was no Elite word on it at all...
Dec 22, 2000 | 8:06 pm
#15
Join Date: Dec 1999
Location: Northeast MA, USA.
Programs: HHonors Diamond, DL Silver, TSA Harassee
Posts: 3,657
Sheryl,
MANY times I have tried to take an earlier flight EWR-BOS.
MANY times I have been not made those flights because I have not cleared stand-by.
CG: Hi, I would like to take this flight to BOS.
Agent: OK, Mr. G, I will place you on the standy-by list.
CG: I'm Platinum. I go to the top of the list, right?
Agent: No Mr. G, Elite status only matters when standing-by for a F/C upgrade seat. Not when you are standing-by for a seat on a flight.
I stand by my statement. In my book, first hand knowledge is better than anecdotal knowledge anytime.
MANY times I have tried to take an earlier flight EWR-BOS.
MANY times I have been not made those flights because I have not cleared stand-by.
CG: Hi, I would like to take this flight to BOS.
Agent: OK, Mr. G, I will place you on the standy-by list.
CG: I'm Platinum. I go to the top of the list, right?
Agent: No Mr. G, Elite status only matters when standing-by for a F/C upgrade seat. Not when you are standing-by for a seat on a flight.
I stand by my statement. In my book, first hand knowledge is better than anecdotal knowledge anytime.