So Long, CO
May 3, 2000 | 10:51 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,914
So Long, CO
Here's what has happened concerning my internation reservations:
After three months of being on a waitlist that doesn't exist (because CO informed me that there are no waitlists on the CO/VS code-share flights), and after three months of agents insisting that my fare is not-upgradeable (because they ignored the rules that is was ... which they would always realize after having me on hold) I finally realized that it is just not worth it to fly CO. Customer Care was wonderful, and actually authorized a one way refund, as my return is on UA, and as I already have upgrades.
After three months of being on a waitlist that doesn't exist (because CO informed me that there are no waitlists on the CO/VS code-share flights), and after three months of agents insisting that my fare is not-upgradeable (because they ignored the rules that is was ... which they would always realize after having me on hold) I finally realized that it is just not worth it to fly CO. Customer Care was wonderful, and actually authorized a one way refund, as my return is on UA, and as I already have upgrades.
May 4, 2000 | 12:49 am
#2
Original Poster
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,914
whoops, that was a bit confusing at the end. CO authorized my continental segmentto be refunded even though it was part of a roundtrip ticket with UA. I already have confirmed upgrades on UA.
May 9, 2000 | 4:09 am
#3
Join Date: May 2000
Location: Lima, Peru,DL,AA Gold, UA Silver,LA,SR,LH Member
Posts: 62
It is just not worth it for me. Being stationed in Lima Peru the conection to Europe Via Newark was a terrible 8 hrs waiting never again. They gave me a card to get my buisness, no way now.