Gift Basket from CO
Apr 26, 2000 | 12:11 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,914
Gift Basket from CO
Wow!!!! I received a Harry and David gift basket of fruit, candy, and nuts, a tower that stood about three feet high, from CO today. The note was from a wonderful agent who has been very helpful with my saga (see "letter to CO... long). She felt so bad for CO's poor communication that she had this sent. How nice!
Apr 26, 2000 | 12:57 am
#2
Join Date: Dec 1999
Location: irving,texas USA
Posts: 187
that was nice - where is my "FREE" WELL DESERVED AND HARD EARNED BF SEAT TO HNL ??
Enjoy though - it was , sincerely , a nice thing to do.
Enjoy though - it was , sincerely , a nice thing to do.
Apr 26, 2000 | 4:41 am
#3
Original Member
Join Date: May 1998
Location: Houston, Texas, TEXAS
Posts: 1,510
NO COMMENT! Right, Old Gold? 
Apr 26, 2000 | 4:57 am
#4
Join Date: Oct 1999
Location: Scottsdale, Arizona
Posts: 4,952
Wow. It is nice to know that some airlines still listen to their customers and respond in kind. I recently had an 'issue' with another airline that promptly swept my problem under the carpet.
Certainly CO went beyond the call of duty, but it is always nice to receive, if nothing else, a follow-up letter or phone call, which I have noticed CO do to even the most trivial question or problem I have.
Certainly CO went beyond the call of duty, but it is always nice to receive, if nothing else, a follow-up letter or phone call, which I have noticed CO do to even the most trivial question or problem I have.
Apr 26, 2000 | 10:53 am
#5
Join Date: Jan 1999
Location: northern NJ
Posts: 1,352
I think I posted a while back about someone getting Omaha Steaks.