Maintenance problem, how to get miles?
Aug 22, 2004 | 3:07 pm
#1
Original Poster
Join Date: Jan 2004
Location: CLE
Programs: CO OnePass
Posts: 41
Maintenance problem, how to get miles?
Last weekend I had a Delta flight, on which I had my CO FF #, to get the EQM and miles posted to CO. The Delta flight got cancelled, and a few hours later I was put on an American Eagle flight. I asked the agent to put my CO # on it, and she seemed to comply, but the miles have yet to show, whereas the DL outbound flight already has. This was DFW-CLE, so it's at least 1K EQM. Any suggestions, or am I screwed? Thanks very much for any info
Aug 22, 2004 | 3:29 pm
#2
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,459
If you asked the AA agent to put your OnePass number in the AA record, you were wasting your time.
Please do a search either here or on CO.com to learn more about mileage accrual in the event of an involuntary reroute.
Please do a search either here or on CO.com to learn more about mileage accrual in the event of an involuntary reroute.
Aug 23, 2004 | 2:16 am
#3
Join Date: May 2000
Location: Kfar Saba, Israel
Posts: 4,172
http://www.continental.com/contact/onepass/default.asp
Look at the bottom of the page for the link for a pdf form you need to download and fill. Send it to the address written there with your AA boarding pass, DL ticket reciept and a short letter describing what happened.
Look at the bottom of the page for the link for a pdf form you need to download and fill. Send it to the address written there with your AA boarding pass, DL ticket reciept and a short letter describing what happened.