Problems booking at continental.com?
Jun 25, 2004 | 11:13 am
#1
Original Poster
Join Date: Aug 2001
Location: NJ, USA
Programs: UA MM
Posts: 672
Problems booking at continental.com?
Hi,
I was wondering if anyone else has this issue - for over a week now, everytime I try to book a round trip ticket on continental.com, when I choose the schedule option, after I pick my first flight, it doesn't go to the screen with return flights - instead, it just shows me the purchase screen with one way flight. This has happened several times now.
Eventually I used choose by price option and ended up with the flights I wanted but what if the flight pairs I wanted didn't show up? This is very annoying.
I just wanted to check here before shooting a mail to customer service.
Thanks,
Kamala
I was wondering if anyone else has this issue - for over a week now, everytime I try to book a round trip ticket on continental.com, when I choose the schedule option, after I pick my first flight, it doesn't go to the screen with return flights - instead, it just shows me the purchase screen with one way flight. This has happened several times now.
Eventually I used choose by price option and ended up with the flights I wanted but what if the flight pairs I wanted didn't show up? This is very annoying.
I just wanted to check here before shooting a mail to customer service.
Thanks,
Kamala
Jun 25, 2004 | 1:40 pm
#2
Join Date: May 2004
Location: Seattle
Programs: Marriott Ambassador LT Titanium, Hyatt Globalist, United LT Silver
Posts: 1,085
Email their .com help
I haven't had that problem, but I have had problems in the past. When I emailed their .com tech support, I got a reply very quickly... usually within hour or so.
Jun 26, 2004 | 8:28 pm
#3
Join Date: Jun 2000
Location: AA Plt 2-million miler
Posts: 4,258
I have two problems with continental.com:
. Glacially slow compared to my other favorite travel sites.
. I can't close a Hertz rez and have to call the elite desk for help.
. Glacially slow compared to my other favorite travel sites.
. I can't close a Hertz rez and have to call the elite desk for help.