Cancel ticket link on CO website missing
Jan 1, 2012 | 9:20 pm
#1
Original Poster
Join Date: Jul 2005
Location: IAH
Programs: UA 1K, NEXUS, Global Entry
Posts: 145
Cancel reservation link on CO website disabled
So I've noticed today that when viewing a current reservation on CO.com the link to "Cancel" at the top of the reservation is gone. This is within the 24 hour cancellation period.
On another reservation further in the future the link is still there. So it appears to be disabled for close-in reservations.
Have to call in to cancel at T<24H. Annoying!
On another reservation further in the future the link is still there. So it appears to be disabled for close-in reservations.
Have to call in to cancel at T<24H. Annoying!
Last edited by mw362; Jan 1, 2012 at 9:54 pm
Jan 2, 2012 | 2:01 pm
#2
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Plat
Posts: 13,344
For the recently booked reservation you're unable to cancel online, has it been ticketed yet?