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Old Nov 6, 2011, 2:07 pm
  #1  
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cancel flight

Hello,

I need urgent help with some flight I booked with vouchers valid until December.
Unfortunately I need to cancel my flights.

What will happen? If the flight cost 461 USD and the voucher value is 500 USD...will the value be decreased by some fees?

Thanks,
flymexico2010 is offline  
Old Nov 6, 2011, 3:36 pm
  #2  
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Originally Posted by flymexico2010
Hello,

I need urgent help with some flight I booked with vouchers valid until December.
Unfortunately I need to cancel my flights.

What will happen? If the flight cost 461 USD and the voucher value is 500 USD...will the value be decreased by some fees?

Thanks,
You'll get credit of $461 to use another time, but will have to pay $150 when you rebook. The original voucher value is inconsequential.
aacharya is offline  
Old Nov 8, 2011, 8:47 am
  #3  
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Let me see if I undestood correctly: I need to pay 150$ for canceling the flight and will get a credit to be used for one year starting with that date? Or will the value return to voucher code and this credit will be valid only until December when the voucher expire?

Do I need to pay this 150$ fee in cash or will it be taken from credit value?

Thanks.
flymexico2010 is offline  
Old Nov 8, 2011, 11:16 am
  #4  
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You pay nothing now for cancelling the flight.

You will be able to use the credit associated with the booking until the original form of payment expires, which will be in December. After this time you will lose all of the value.

To rebook, you use the booking reference number associated with this ticket. You can search for new flights and it will apply the value of your credit towards the new ticket. In addition, you will be charged a $150 fee at the time you perform this rebooking.

But you will have to book flights that are within 12 months of your original voucher being issued - so within the next few weeks from what you describe above.
star_world is offline  


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