SWU on BF priority ??
#1
Original Poster
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
SWU on BF priority ??
Can someone link or list the UG priority (as shown on CO.com) for BF flights?
I am flying today and the results don't make much sense.
I booked 2 tickets together online for my (Silver) wife and I (PPlat, was Plat when booked >3 months ago). After the UA legs upgraded I had the PNR split. Last week. SWU's have been wait listed since booking for this leg (HNL IAH) >3 months.
I checked my wife in online first, then me. She appeared #1 and me #2. Now ~18 hrs later I am #3 and someone else is #2. They can't have higher status than me. They also can't have either higher fare or earlier wait list than me without also having it over her. Since they just appeared on the list they also can't have checked in between us. Based on what I know this just doesn't add up.
I am flying today and the results don't make much sense.
I booked 2 tickets together online for my (Silver) wife and I (PPlat, was Plat when booked >3 months ago). After the UA legs upgraded I had the PNR split. Last week. SWU's have been wait listed since booking for this leg (HNL IAH) >3 months.
I checked my wife in online first, then me. She appeared #1 and me #2. Now ~18 hrs later I am #3 and someone else is #2. They can't have higher status than me. They also can't have either higher fare or earlier wait list than me without also having it over her. Since they just appeared on the list they also can't have checked in between us. Based on what I know this just doesn't add up.
#2




Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
Only possibility I can think of is Pplat on same fare with SWU that checked in between when you checked your wife in and when you checked yourself in. Seems astronomically improbable, but that's the only explanation that comes to mind.
#3
Original Poster
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
I suspect Shenanigans. I called the PPlat line, and they consulted with a colleague, and put me on hold for a bit only to tell me that they couldn't think of why the system should do it and suggested that either:
1) There was a different set of priority than what they understood (not likely)
2) It was an IT bug (possibly related to multiple system upgrades)
3) Someone at the local airport did it, for whatever reason, potentially even for some valid reason (Contract employees at HNL, not CO Employees BTW) (most likely)
When I got to the airport I went to the United Club (Legacy RCC) and asked them to check my place on the UG list as a GS who had waitlisted several months back they moved me to #1 on the list immediately.
As it turns out after boarding 2 FC seats opened up, and my wife & I got them, thanks to my "babysitting" my upgrade. I still dont really have any idea what place I really "Should" have been in though.
EDIT: The agent did explain that my Wife was correctly listed before me because my SWU effectively gave her my status for the upgrade, and since everthing else was the same (Fare, time of waitlist, time of purchase) time of check-in was the tiebreaker.
Last edited by Red_Rob; Oct 24, 2011 at 12:25 pm Reason: Added note
#4
FlyerTalk Evangelist




Join Date: Apr 2001
Location: NYC
Posts: 27,887
Well, I find it quite interesting that the RCC agent could do this. I wouldn't have even thought a CO PC agent would be able to manually change the upgrade standby list. Hmm.
#5
FlyerTalk Evangelist




Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K2MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,318
#6
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
#7




Join Date: Aug 2011
Location: IAH + SLC
Programs: UA - 1K, DL-DM, Hilton Gold, IHG Platinum, Marriott Titanium Lifetime
Posts: 2,926
The upgrade list on CO.com only includes passengers who have checked in, so we know they checked in after you did. Are you sure your CO number and not your MP number was on both your and your wife's reservations? I have had a couple mixed itineraries where the MP number somehow got associated with my reservation even after I had changed the reservation to add my OP number. This would have made your status lower than someone with a CO PPlat number on their reservation.
Last edited by Air Houston; Oct 24, 2011 at 9:26 pm
#9
Original Poster
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
The upgrade list on CO.com only includes passengers who have checked in, so we know they checked in after you did. Are you sure your CO number and not your MP number was on both your and your wife's reservations? I have had a couple mixed itineraries where the MP number somehow got associated with my reservation even after I had changed the reservation to add my OP number. This would have made your status lower than someone with a CO PPlat number on their reservation.

