CO.COM Website issue?
Sep 26, 2011 | 11:22 pm
#1
Original Poster
Original Member
Join Date: May 1998
Location: Highland PArk,IL,USA -- AA Lifetime Platinum, IHG Plat, UA Silver, Hilton Gold, Radisson Gold, Marriott Lifetime Titanium
Posts: 2,367
CO.COM Website issue?
I just logged in and website asked me to update E-mail, phone. They were blank and I had both in before.. had to do terms and conditions.
Now all my reservations are gone and so is PP EQM now missing from my statement.
Anyone else with these issues?
Now all my reservations are gone and so is PP EQM now missing from my statement.
Anyone else with these issues?
Sep 26, 2011 | 11:26 pm
#2
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA
Posts: 972
Same here. I can't login and get
! Please contact the OnePass Service Center for assistance with your account.
! Please contact the OnePass Service Center for assistance with your account.
Sep 26, 2011 | 11:31 pm
#3
Join Date: May 2006
Location: New York
Programs: SPG Platinum, AA 2.0 MM, DL Plat, Hertz Plat, LY Gold
Posts: 1,603
Sep 26, 2011 | 11:35 pm
#4
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,732
Same message. Had to co-incide with EUA window opening too. Ugh.
Sep 26, 2011 | 11:38 pm
#5
Join Date: Jun 2003
Location: Central NJ USA
Posts: 73
Me too. Tried to access my reservation for 9/28 and no luck.
Sep 26, 2011 | 11:41 pm
#6
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Lifetime Platinum, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,774
Sep 26, 2011 | 11:43 pm
#7
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA
Posts: 972
All ok now for me.
Sep 26, 2011 | 11:44 pm
#8
Join Date: Oct 2005
Programs: CO Platt,Hilton Dmnd,Marriott Platt,Hertz Presidents Circle,Avis Preferred Select
Posts: 313
I've been on hold on the Platinum Elite line for over 25 minutes trying to access my account. This is the new United experience.
Sep 26, 2011 | 11:59 pm
#10
Join Date: Oct 2005
Programs: CO Platt,Hilton Dmnd,Marriott Platt,Hertz Presidents Circle,Avis Preferred Select
Posts: 313
Just got off the phone with Electronic Support. They are doing "maintenance" until about 5:00 AM. However, I got back into my account just now. Also the phone lines are having script issues, thus the long wait times.
Sep 27, 2011 | 12:33 am
#12
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
I can't log in either. Just tried and searched out this thread. 