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Continental and Points.com problem?

 
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Old Jul 31, 2011 | 10:03 pm
  #1  
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Join Date: Nov 2010
Posts: 441
Continental and Points.com problem?

My OnePass account has stopped refreshing at Points.com and instead shows an error message saying the account's "not a valid Continental Airlines membership or account number," even though it's definitely valid (working fine at continental.com). Anyone else getting this error message? I tried logging out and back in at Points.com and Continental.com but there's still the error, ever since mid-June. All my other accounts are fine at Points.com. Any suggestions?
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Old Aug 1, 2011 | 10:16 pm
  #2  
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Join Date: Nov 2010
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Resolved! Removed and re-added program, which finally did the trick. I'd tried this lots of times but it didn't work until today.

Last edited by NewArrival; Aug 1, 2011 at 10:51 pm Reason: clarification
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