Help - flight cancelled
May 16, 2011 | 1:50 pm
#16
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,526
Result
May 16, 2011 | 3:50 pm
#17
Join Date: Jun 2005
Location: NYC and SFO
Programs: UA 1MM (former 1K, Delta Platinum))
Posts: 1,244
Rule 240 and EQMs
Sure it does, page 32:
http://content.united.com/ual/asset/UA_COC09Mar11.pdf
http://content.united.com/ual/asset/UA_COC09Mar11.pdf
If invoking Rule 240 would cost me four SWUs, I might not want to mention it...
May 16, 2011 | 4:14 pm
#18
Join Date: Feb 2010
Location: RDU area
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum, Hilton Gold
Posts: 3,391
Mileage Credit for Cancelled Flights
When you are ticketed in advance and your flight is cancelled on the day of departure, we may re-accommodate you on another flight. If you are re-accommodated on Continental Airlines or a OnePass airline partner, you will receive mileage credit for the new flight(s) only.
If you are involuntarily re-accommodated on a non-OnePass airline partner flight, you may request mileage credit for your original flight itinerary. Send a written request for mileage credit to the OnePass Service Center or email scanned documents to [email protected]. Explain the circumstances of the flight, and include a copy or scanned copy of your original passenger receipt as well as the boarding pass from the flight flown.
Exceptions include flights cancelled by uncontrollable circumstances (e.g., work stoppage or weather). In these situations members will not earn miles.
Also found this on US’s web site, which may give you some bargaining value -
Irregular non-award travel
If your US Airways flight is cancelled:
If you are rescheduled on US Airways or a partner carrier, you will receive miles for the new itinerary flown. If you are rescheduled on a non-partner carrier, you will receive credit for your originally scheduled flight(s) but you must contact the Dividend Miles Service Center for processing. If you elected not to travel, you will not receive credit.
Last edited by tarheelnj; May 16, 2011 at 4:32 pm Reason: correction