EUA emails broken?

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Apr 27, 2011 | 10:31 am
  #1  
chiph
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Been getting the emails reliably for a decade I guess...got EUA'd today and no email.
Apr 28, 2011 | 7:56 am
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ssullivan
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Quote:
Originally Posted by chiph
Been getting the emails reliably for a decade I guess...got EUA'd today and no email.
Mine have been broken since last September. I've had plenty of upgrades since then, but not a single notification by e-mail.
Apr 28, 2011 | 1:35 pm
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bocastephen
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I've now had 3 segments clear - no emails. Not sure what's going on with the system.
Apr 28, 2011 | 4:32 pm
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TXbizman
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Yep, I think there is a problem - got upgraded Sunday on outbound but no mail, just go upgraded for tomorrow's inbound, no mail. Did get a notification to check-in though...
Apr 28, 2011 | 5:57 pm
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Coworker got his EUA but not EUA email yesterday.

More IT woes for UACO
Apr 28, 2011 | 6:14 pm
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suzanneaustin
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I got upgraded yesterday on this coming Monday's flight, but received no email for the first time. Discovered it today by accident while checking the reservation.
Apr 29, 2011 | 5:39 am
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chiph
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Yeah I got another EUA last night or this morning (can't tell) and no email.

Edit: another EUA this morning, no email
Apr 29, 2011 | 7:40 am
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jonk
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i just checked my reservation for my EWR-SFO tomorrow night and discovered i was EUA'd, even as a lowly UA 2P (with a good 1/3 of F seats still open). no email.
May 11, 2011 | 5:36 pm
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TXbizman
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Quote:
Originally Posted by jonk
i just checked my reservation for my EWR-SFO tomorrow night and discovered i was EUA'd, even as a lowly UA 2P (with a good 1/3 of F seats still open). no email.
I guess it is official now that either the notification is broken or eliminated - not sure which one. Talked to few upgradees and they have not received one lately. Does anyone know if this is an official change with the merger, and if so, has it been announced?

Sent a note to cust service and got a form reply saying that they will inform senior management and suggested I ask Alex. She kept on sending me the same link about e-mail notification 5 times as I asked her 5 different ways...
May 12, 2011 | 9:18 am
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bloodyeyeballs
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Somewhat off topic, but I did not get an email yesterday reminding me to check in for a flight today.
May 12, 2011 | 7:35 pm
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TXbizman
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Quote:
Originally Posted by bloodyeyeballs
Somewhat off topic, but I did not get an email yesterday reminding me to check in for a flight today.
I got one tonite, 3 hrs late - not usual 14 - 20 minutes...
May 13, 2011 | 1:19 pm
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jetboy787
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Got one this morning so maybe it's fixed.

James
May 13, 2011 | 3:38 pm
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Mine just arrived literally 5 days out to the minute of departure...must be fixed...hopefully.
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