Using E-Cert at Co.com
Feb 24, 2011 | 2:58 pm
#1
Original Poster
Join Date: May 2001
Location: Alexandria, Va. USA
Programs: AA Executive Platinum, DL Silver, UA Gold, *A Gold, OW Emerald
Posts: 1,492
Using E-Cert at Co.com
I have a $300 travel voucher from being bumped on CO. I tried to use it to make a purchase. By the time I came to the end of the process I had charged the entire amount to my credit card on file. I never saw an opportunity to use the E-cert.
Before I do this again, what is the secret? Since it is called an electronic certificate I assume it can be used at Co.com.
E-certs are easy to use at Delta.com.
Before I do this again, what is the secret? Since it is called an electronic certificate I assume it can be used at Co.com.
E-certs are easy to use at Delta.com.
Feb 24, 2011 | 4:33 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
On the page where you are choosing the CC to use there is an option to redeem the eCert.
Feb 24, 2011 | 5:49 pm
#3
Original Poster
Join Date: May 2001
Location: Alexandria, Va. USA
Programs: AA Executive Platinum, DL Silver, UA Gold, *A Gold, OW Emerald
Posts: 1,492
Got it and thanks.
Thank you Sbm12. My bad. I tried so hard to find it, I couldn't. You have good eyes. Thank for your help.
Feb 24, 2011 | 6:10 pm
#4
Join Date: Jan 2008
Location: Phx, AZ
Programs: BA Gold, AS MVPG
Posts: 674
Make sure that it's all on CO metals. If it's CO metal and UA operated (u will see like a footnote right under the flight number), the option to put in your certificate will never appear.
If it's all on CO metals, it should pops up that link like the Mod's pic.
Hope that helps.
If it's all on CO metals, it should pops up that link like the Mod's pic.
Hope that helps.
Apr 14, 2011 | 7:57 pm
#5
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,854
Make sure that it's all on CO metals. If it's CO metal and UA operated (u will see like a footnote right under the flight number), the option to put in your certificate will never appear.
If it's all on CO metals, it should pops up that link like the Mod's pic.
Hope that helps.
If it's all on CO metals, it should pops up that link like the Mod's pic.
Hope that helps.
Apr 14, 2011 | 7:59 pm
#6
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
They're not one airline - yet. Two separate airlines owned by the same company. I agree that it's extremely confusing though since they are heavily promoting each others flights on both website.
May 3, 2011 | 5:50 am
#7
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 13,004
Can one use 2 certs on one booking or is that not possible?
May 3, 2011 | 10:01 am
#9
FlyerTalk Evangelist
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May 3, 2011 | 11:25 am
#10
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
May 4, 2011 | 4:19 am
#11
FlyerTalk Evangelist
Join Date: May 2005
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Posts: 13,004
Thanks, any particular department I should speak/write to?
Oct 15, 2011 | 11:34 am
#12
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,545
Make sure that it's all on CO metals. If it's CO metal and UA operated (u will see like a footnote right under the flight number), the option to put in your certificate will never appear.
If it's all on CO metals, it should pops up that link like the Mod's pic.
Hope that helps.
If it's all on CO metals, it should pops up that link like the Mod's pic.
Hope that helps.
Related question; when I get to the payment page and check the box for redeeming the ecert will I get confirmation that it has been applied prior to booking the flight?
Thanks for your help.
Oct 15, 2011 | 5:18 pm
#13
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 30,343
I know this is an older thread, but I am interested in knowing if this has changed, yet. I have a CO cert from earlier this year and would like to use it. Even though I heard that CO" is now accepting UA ecerts, I can not get united.com to recognize this one. Do I still have to have all legs on CO in order to use a CO ecert (would actually like to use it on an itinerary that is all UA)?
Related question; when I get to the payment page and check the box for redeeming the ecert will I get confirmation that it has been applied prior to booking the flight?
Thanks for your help.
Related question; when I get to the payment page and check the box for redeeming the ecert will I get confirmation that it has been applied prior to booking the flight?
Thanks for your help.
Oct 15, 2011 | 7:31 pm
#14
Join Date: Oct 2010
Location: ABQ
Programs: UA 1K, Marriott Platinum, Hilton Diamond, Avis President's Club, National Executive
Posts: 171
You can use the cert if you book the UA flights at CO.com under their CO code. I had an all-UA/UAX itinerary ABQ-LAX-RNO last week that I booked at CO.com using a $300 VDB cert. I used my UA MP number on the reservation, and the miles posted to my MP account no problemo.
Oct 15, 2011 | 10:30 pm
#15
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA Plat (1MM), DL Gold (1MM), Marriott LTT
Posts: 11,222
Make sure that it's all on CO metals. If it's CO metal and UA operated (u will see like a footnote right under the flight number), the option to put in your certificate will never appear.
If it's all on CO metals, it should pops up that link like the Mod's pic.
Hope that helps.
If it's all on CO metals, it should pops up that link like the Mod's pic.
Hope that helps.
The mistake SEA-PEK fare (that I'm flying out on tomorrow) was booked completely at CO.com. Four flights with CO #'s and are all UA-operated and the e-cert was accepted with no problem.
I would have booked it at UA.com but their dam* website doesn't let you enter Type B vouchers yet for $400 so I went through CO.com who had an e-cert with. #1 rule of mistake fares...never call the airline
-RM