Upgrade Question Using Miles
#1
Original Poster
Join Date: Jan 2005
Location: EWR
Programs: CO Platinum HH Diamond VIP Hertz 5 Star Gold Avis First Preferred
Posts: 168
Upgrade Question Using Miles
I am traveling EWR-SFO tommorow as a Gold on an H fare and I also used 15k miles to increase my chances for an upgrade.
There are still three seats available in F, when do they clear those upgrades since we are already within 24 hours of the flight taking off?
Thanks!
There are still three seats available in F, when do they clear those upgrades since we are already within 24 hours of the flight taking off?
Thanks!
#2
Join Date: Sep 2010
Location: 40 miles SE of EWR
Programs: UA 1K/COPlat, Hyatt Diamond, Marriott Gold, Hilton Gold, Hertz Platinum
Posts: 532
I believe mileage upgrades go ahead of all status upgrades, and are then divided by status/fare class within the subgroup.
#3
Original Poster
Join Date: Jan 2005
Location: EWR
Programs: CO Platinum HH Diamond VIP Hertz 5 Star Gold Avis First Preferred
Posts: 168
Yes, that's me on the top of the list, I thought that once they cleared the three elite levels for upgrades, they would then upgrade anyone using miles by elite level.
Over 20 people on the upgrade list and they have only upgraded one so far.
Over 20 people on the upgrade list and they have only upgraded one so far.
#4


Join Date: Dec 2006
Location: Jersey
Programs: UA 1K, Marriott Lifetime PLT
Posts: 1,158
it looks like the OP didn't get upgraded. that sucks.
#5
Join Date: Sep 2010
Location: 40 miles SE of EWR
Programs: UA 1K/COPlat, Hyatt Diamond, Marriott Gold, Hilton Gold, Hertz Platinum
Posts: 532
#6
Original Poster
Join Date: Jan 2005
Location: EWR
Programs: CO Platinum HH Diamond VIP Hertz 5 Star Gold Avis First Preferred
Posts: 168
Hope you get a seat up front as well rggale!
Wow, now up to 36 on the upgrade list...looks like a flight to or from IAH.
#7




Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/MM, Avis Pres, Marriott Plat
Posts: 2,466
Made the LAS-EWR flight a LOT more pleasant.
#9
Original Poster
Join Date: Jan 2005
Location: EWR
Programs: CO Platinum HH Diamond VIP Hertz 5 Star Gold Avis First Preferred
Posts: 168
#10
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
There may also be last minute flight changes from the earlier flights by people who have paid f/c tickets; or people who actually buy them last minute.
As people check in, they may also buy-up (to "Y" for example) and jump the line.
You've got a shot, but I'd rate the odds low.
#11
Join Date: Jun 2010
Location: Dallas, TX
Programs: AA EXP, SPG Ambassador/Plat, Hyatt Diamond
Posts: 590
M and B are restricted, but anecdotally I believe that they're processed ahead of mileage upgrades.
Last edited by Cuse44; Nov 28, 2010 at 3:17 pm
#12

Join Date: Jun 2005
Location: NYC and SFO
Programs: UA 1MM (former 1K, Delta Platinum))
Posts: 1,244
#13
Join Date: Jun 2005
Location: SFO
Programs: UA 1K/*G
Posts: 276
My understanding of all wait lists is (beyond displaced customers) that it's status + booking time or status + checkin time, depending on circumstance. Fare class not involved.
#14

Join Date: Jun 2005
Location: NYC and SFO
Programs: UA 1MM (former 1K, Delta Platinum))
Posts: 1,244
Here's the key post by CO Insider (my emphasis added), in the thread 2011 OnePass Program Changes:
At 24 hours before departure, we will prioritize expired waitlists for Regional Upgrades, Systemwide Upgrades and Mileage Upgrade Rewards ahead of all complimentary Elite upgrades, including those that would otherwise book into ZE class. This is a change we implemented only in the last couple months to ensure our Elite Upgrade Automation properly accounted for these customers with expired upgrade reward waitlists within 24 hours.
Prioritizing fare class actually makes sense. Why would elite status matter more than fare class? Because we're special? Right.
There were 9 seats open on my return SFO to EWR tomorrow. I'm 11 and sinking on the upgrade list, as the seats also sell. I don't put up miles in the short direction, but this issue is real, as transcon upgrades these days tend to end somewhere in the MURs. So it would be nice to at least be told explicitly in writing how the MURs sort.
#15
FlyerTalk Evangelist




Join Date: Apr 2001
Location: NYC
Posts: 27,890
Mileage Upgrades are prioritized by status and then time of request on the upgrade waitlist. They are prioritized by status and then fare class (and after that I think it's check-in time but I'm not sure) on the upgrade standby list. The former is spelled out on continental.com. The latter has been explained by CO Insider, and I think you'll find reference to it in the FAQ. I have no reason to believe this prioritization has changed, but I guess it's possible.

