TripAlert problems with AT&T
#1
Original Poster




Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,316
TripAlert problems with AT&T
Small problem here. I recently switched to an iPhone on AT&T, and despite several attempts, I cannot get the TripAlert text messages sent to the phone.
Right now, under TripAlert, I have my mobile number entered with the "Mobile Phone" and "Send Text Message" boxes checked. Additionally, I have my mobile number e-mail address entered under my profile e-mail addresses ([email protected]). I don't think the profile e-mail address is connected to the TripAlert mobile number, but in any case, I am not getting anything.
I do get the e-mail alert, which I do get on my phone, but it would be nice to get the text messaging to work, particularly for international travel. I had no problems with Sprint.
Suggestions? Thanks.
Right now, under TripAlert, I have my mobile number entered with the "Mobile Phone" and "Send Text Message" boxes checked. Additionally, I have my mobile number e-mail address entered under my profile e-mail addresses ([email protected]). I don't think the profile e-mail address is connected to the TripAlert mobile number, but in any case, I am not getting anything.
I do get the e-mail alert, which I do get on my phone, but it would be nice to get the text messaging to work, particularly for international travel. I had no problems with Sprint.
Suggestions? Thanks.
#2




Join Date: Apr 2006
Location: CO hublette
Programs: UA AU MM,HH Diamond,Hyatt Globalist , Marriott Gold
Posts: 2,316
Sorry I can't help. I never have a problem getting the trip alerts on my iPhone.
#3
Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 261
Does anyone still use iPhones? How quaint.
#4




Join Date: Sep 2007
Location: USA
Posts: 1,813
Try deactivating trip alerts, waiting a day, then reactivating.
#5
Original Poster




Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,316
Thanks for the suggestion. Sounds like no known technical issues. I deleted and reentered the number. If that doesn't work, I will try your suggesion.

