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Discounted Drinks?
I was on a CO flight recently (coach) when the person sitting next to me passed her credit card to the FA for 2 bottles of red wine. I then heard the FA say that because she used her *something or other* credit card her drinks were discounted. Obviously I missed the most important part of that conversation and wondered if anyone knew what credit card CO offers in-flight drink discounts with? At first I assumed it was a CO Onepass/Presidential Plus card, but I haven't seen any mention of this in the fine print.
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Wirelessly posted (BlackBerry8830/4.5.0.175 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
Any of the Continental-branded CO credit cards. |
If you use the Continental Chase Mastercard, you receive $2 off each alcoholic beverage. The same $2 discount applies to the DirecTV service as well. I wish the Visa card offered the same discount.
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Originally Posted by BenBoosted
(Post 14387364)
I was on a CO flight recently (coach) when the person sitting next to me passed her credit card to the FA for 2 bottles of red wine. I then heard the FA say that because she used her *something or other* credit card her drinks were discounted. Obviously I missed the most important part of that conversation and wondered if anyone knew what credit card CO offers in-flight drink discounts with? At first I assumed it was a CO Onepass/Presidential Plus card, but I haven't seen any mention of this in the fine print.
http://www.continental.com/web/en-us...s/default.aspx $2 off. |
Thanks for the info! I kept looking on the benefits of the card page at http://www.continental.com/web/en-us...s/default.aspx
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I used both my Chase Cont'l Visa and Chase MC and received no discount on the drinks or Direct TV even though it was advertised repeatedly. The FA told me to call Chase. Chase told me to contact Continental. Continental told me to contact Chase. Just a few $ lost but still... quite frustrating!
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Originally Posted by bluebird78
(Post 14388052)
I used both my Chase Cont'l Visa and Chase MC and received no discount on the drinks or Direct TV even though it was advertised repeatedly. The FA told me to call Chase. Chase told me to contact Continental. Continental told me to contact Chase. Just a few $ lost but still... quite frustrating!
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Originally Posted by IAHRyan
(Post 14387406)
The Continental/Chase Mastercards get a discount.
http://www.continental.com/web/en-us...s/default.aspx $2 off. |
I used my Chase Continental MC on two flights for purchases which qualify for the $2 discounts, but when my MC statement came, all charges were at the full price. Spent 35 minutes on the phone with Continental CustomerCare trying to straighten this out. They submitted a refund request - we'll see if it works. I wonder if lots of people are being charged incorrectly?
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Originally Posted by akstens
(Post 14553577)
I used my Chase Continental MC on two flights for purchases which qualify for the $2 discounts, but when my MC statement came, all charges were at the full price. Spent 35 minutes on the phone with Continental CustomerCare trying to straighten this out. They submitted a refund request - we'll see if it works. I wonder if lots of people are being charged incorrectly?
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The machine is supposed to charge the discounted price on the AC. In fact, a little note pops up on our screen that says so. If you want a receipt you gotta ask. Although some FA's take it upon themselves to offer the receipt every time, policy is to not offer or give it unless asked.
I haven't had a problem so far with the discount being properly credited at the time of sale. |
Sarah was flying without me last week & told me about the following (without me asking... which I thought was odd of her): The person next to her ordered a drink & paid with a CO something card. The receipt showed the full price and the customer disputed it with the FA, who said she couldn't do anything but the customer would have to call Chase to figure it out later. The pax suggested that the FA just give them a second bottle and "call it even", to which the FA happily obliged. I wonder if the FA got a bottle from the F cabin to make it 'even' in the paperwork.
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Originally Posted by IAHtraveler
(Post 14554310)
My wife was flying without me last week & told me about the following (without me asking... which I thought was odd of her): The person next to her ordered a drink & paid with a CO something card. The receipt showed the full price and the customer disputed it with the FA, who said she couldn't do anything but the customer would have to call Chase to figure it out later. The pax suggested that the FA just give them a second bottle and "call it even", to which the FA happily obliged. I wonder if the FA got a bottle from the F cabin to make it 'even' in the paperwork.
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Originally Posted by pptp
(Post 14554319)
The FA could have done this but we also have the ability to comp drinks on the machine. As long as we don't get carried away, the company understands the value of this and won't bust our chops.
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Originally Posted by channa
(Post 14554593)
CO is empowering employees to use discretion? Is this something new? ;)
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