Originally Posted by usa18dca

I'm flying COPA LAX-PTY-MEX-PTY-LAX in two weeks, I won't be checking any bags though! I want to explore Panama on my long layovers (10 hours going and 8 hours coming back) but figure it might be wise to "travel light" instead of a standard rollboard?

Originally Posted by tomasik

Couple of weeks ago I took a Cope flight in BIZ Class HAV-SJO, with a stop in PTY. Though i am a onepass platinum and my luggage has been a priority sticker on, it had stayed in PTY. There were 2 more flights that day out of PTY to SJO, but somehow the luggage was on neither. I only received it 30 hours later. When I opened it , half of my belongings were missing, and many things in there were NOT mine. Apparently shoved in from another opened luggage. I have provided the airline immediately with all the missing items information as well as all the items that would be missing from another person's luggage to determine the approximate place, time and eventually the responsible parties for this offence. The only answer I received (and that's also after very long time, and after resubmitting my claims to PTY baggage central) was that they don't take responsibility for any valuable items in the luggage. That's it !

COPA did not apologize, take responsibility or even said they will investigate and inform me of what they'd do to gain anybodies trust after such an incident.
This is in addition to the numerous events I have experienced of delays, mis-information and overbooking with no compensation by Copa.

An ability of a criminal to penetrate our check in luggage for robbery purposes is of no distance whatsoever from the ability of such, under the right consequences to insert a bomb. Copa's doesn't seem to have cared, and I am not going to ever get near their flights and deeply recommend everybody else to follow. What a shame CO , which is a serious and responsible airline has to carry this shame on their tail.

T.G

Originally Posted by fly747first

Out of curiosity, how did you manage to get permission to fly to Cuba?

Originally Posted by chasbondy

Without paying attention, I booked a flight on the CO website on COPA to Panama City, and they dont even let you choose seats on COPA. At least when you book on that gangster airline that seemingly is running CO, you can coose whatever seat you want in the back of the bus