Problems abroad with Chase MasterCard
#1
Original Poster
Join Date: Jul 2004
Location: ewr pbi
Programs: Premier 1K (Former CO Plat)
Posts: 135
Since we are all frequent fliers, I would assume that since most of us collect miles, most of us have Continental MasterCards and that most of us, who are Continental’s best customers, travel abroad. It is therefore inexcusable that Chase bank refuses to provide us with a MasterCard that has the embedded chip necessary to use many of the cash, ticket and credit machines in Europe. They are not even considering it. We need to start a letter writing campaign to Chase demanding that they provide those travelers who need it the cards we need when abroad. Chase puts out the misinformation that the chip is really not necessary, but travelers can tell them otherwise. For example, at Charles DeGaulle, the machine that should have dispensed the tickets that I had ordered from the French National Railroads, refused my card because it didn’t have the European chip. What should have been a two-minute encounter with a machine turned into a thirty minute wait on a line.
Add your horror stories, and let’s get the letter writing to Chase started.
Add your horror stories, and let’s get the letter writing to Chase started.
#2
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,093
It's not just chase. I had a similar such issue in Munich at the railway station -- could not find a machine that took a magstrip credit card, though all machines took credit cards.
Fortunatley I had cash, and just paid that way vs. finding a human.
Fortunatley I had cash, and just paid that way vs. finding a human.
#3
Original Poster
Join Date: Jul 2004
Location: ewr pbi
Programs: Premier 1K (Former CO Plat)
Posts: 135
Not Just Chase!

#4
Join Date: May 2009
Location: New Jersey
Programs: CO One Pass Hipster, *G, Expedia Elite Plus, :rolleyes: Premier Exec.
Posts: 2,694
My CO world MC has a chip in it. I use at some stores where you can just wave the card in front of a swipe terminal and it charges the card. Are the EU chips you are talking about a different animal?
#5
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
#6


Join Date: May 2000
Location: Houston, TX, USA
Programs: UA Platinum, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Ambassador, Hertz Platinum
Posts: 8,179
Yes - different animal. What you're describing is a contactless RFID chip. Europe has standardized on a contact-based smart chip design. AFAIK, it's not just a Chase issue, but really a MasterCard/Visa issue.

