Standby Question
Dec 27, 2009 | 5:53 am
#1
Original Poster
Join Date: Sep 2007
Location: USA
Programs: UA Silver SPG Lifetime Gold
Posts: 538
Standby Question
Quick question. I have an early AM flight on 12/28 going down to IAH. Would I be able to change my flight to tonight without paying a fee? From my understanding of the CO Platinum benefits, I can change flights within 24 hours of the original departure?
There are seats left on tonights flight.
Thanks
There are seats left on tonights flight.
Thanks
Dec 27, 2009 | 5:58 am
#2
Join Date: Oct 2007
Location: KFST (Nrst=KMAF) or wherever the airplane just took me from there.; PWP Botmaster
Programs: Pre Merger - CO Plat/1MM/STAR. Post Merger - UA 1K/2MM.
Posts: 3,009
Quick question. I have an early AM flight on 12/28 going down to IAH. Would I be able to change my flight to tonight without paying a fee? From my understanding of the CO Platinum benefits, I can change flights within 24 hours of the original departure?
There are seats left on tonights flight.
Thanks
There are seats left on tonights flight.
Thanks
Dec 27, 2009 | 7:34 am
#3
Original Poster
Join Date: Sep 2007
Location: USA
Programs: UA Silver SPG Lifetime Gold
Posts: 538
I called up the Elite line, and they informed me that I can only do a confirmed standby if the same fare class is still available. Is this true? If so, then this confirmed standby benefit is extremely diminished since only Y or B fares will generally be available at the day of travel.
The agent also informed me that I can call within 3 hours of my flight and get on the standby list. Does anyone have experience with this?
Thanks
The agent also informed me that I can call within 3 hours of my flight and get on the standby list. Does anyone have experience with this?
Thanks
Dec 27, 2009 | 7:53 am
#4
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Yes, the agent is correct that the same fare class has to be available to confirm the change. But at T-3.5h CO opens up most buckets if there are seats so folks will clear. You also should be able to have them add you to the standby list now if there aren't seats in your bucket. I do not believe that requires waiting until T-3h.
Check the FAQ for some more details about how the SDC/standby works.
Check the FAQ for some more details about how the SDC/standby works.
Dec 27, 2009 | 12:35 pm
#5
Original Poster
Join Date: Sep 2007
Location: USA
Programs: UA Silver SPG Lifetime Gold
Posts: 538
I just called, and the agent said that they can't add me to the standby list since there are only B class tickets left. I'm on a Coach ticket. Is this true? It seems like every customer rep is giving me a different answer whenever I call.
Update: The flight is sold out. Can they still add me to the standby list over the phone?
Update: The flight is sold out. Can they still add me to the standby list over the phone?
Last edited by chrisinacton; Dec 27, 2009 at 12:42 pm
Dec 27, 2009 | 1:07 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
CO.com agrees with the agents: "Standby may be requested on the day of departure at the airport kiosk or with a Continental airport representative."
So you can be added to the list but not over the phone. Sorry for the somewhat misguided info above.
http://www.continental.com/web/en-US...romoCode=A1631
So you can be added to the list but not over the phone. Sorry for the somewhat misguided info above.
http://www.continental.com/web/en-US...romoCode=A1631