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Old Nov 2, 2009 | 11:00 am
  #1  
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Posting delays?

Has anybody else noticed that their mileage points and credits haven't been posting? My flight last Monday posted on Wednesday morning, but my return flight on Wednesday afternoon have yet to post. (Which would trip me to Gold status....)

I flew out today so I am hoping my gold status will double my mileage for today's flight....
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Old Nov 2, 2009 | 1:29 pm
  #2  
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Originally Posted by lastumps
Has anybody else noticed that their mileage points and credits haven't been posting? My flight last Monday posted on Wednesday morning, but my return flight on Wednesday afternoon have yet to post. (Which would trip me to Gold status....)

I flew out today so I am hoping my gold status will double my mileage for today's flight....
You can follow the current discussion in the dEQM thread...
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Old Nov 2, 2009 | 1:37 pm
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It takes about a week to get your DEQMs posted. Your original mileage will be there but the double miles take about a week to post. Check out this Thread on how long it takes to post DEQMs.
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Old Nov 2, 2009 | 4:01 pm
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I was not talking about dEQM's. I am talking about my base mileage and my Elite Points.
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Old Nov 2, 2009 | 5:34 pm
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Me too.

My regular (not DEQM) miles haven't posted from a RT last week.

It's never taken more than 48 hours for a trip to post if I flew on CO metal.
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Old Nov 2, 2009 | 5:35 pm
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Chalk it up to the Star transition. I'm sure it'll all be fixed in the next few days.
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Old Nov 3, 2009 | 9:46 am
  #7  
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Flights from last week and travel club credits from the week before have not posted yet either.
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Old Nov 3, 2009 | 9:48 am
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My two-day trip last Thursday - Friday EWR-FLL has not posted- niether base miles nor DEQM.
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Old Nov 3, 2009 | 2:01 pm
  #9  
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Just checked a little bit ago and still my flight, credits, or DEQM have not posted yet from my return flight last Wed. I flew out this past Monday as Silver when it should have been Gold since last week's trip should have put me into Gold status....I have my return trip tomorrow so hopefully it will get updated before then....
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Old Nov 3, 2009 | 3:10 pm
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Originally Posted by lastumps
Just checked a little bit ago and still my flight, credits, or DEQM have not posted yet from my return flight last Wed. I flew out this past Monday as Silver when it should have been Gold since last week's trip should have put me into Gold status....I have my return trip tomorrow so hopefully it will get updated before then....
Call the OPSC - they should at least be able to bump you to gold if not find and post the miles.
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Old Nov 3, 2009 | 3:39 pm
  #11  
 
Join Date: Aug 2009
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Unhappy

Same here. Normally my regular miles were posted two days after flight.
But for last week's flight, the regular miles still have not been posted.
Is this just a temp system upgrade problem, or CO just changed the miles post time policy?
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Old Nov 3, 2009 | 4:07 pm
  #12  
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I called One Pass line yesterday after lunch and asked for the Gold status to be updated. They said it would submit the request and should be done in 24 hours. Still hasn't happened so hopefully it will be done sometime tonight or tomorrow.

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Old Nov 3, 2009 | 4:25 pm
  #13  
 
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Same thing happened to me with regular miles, not dEQM. Since I have a flight coming up this week, they manually bumped my elite status as we spoke on the phone.
I kept refreshing Firefox, logging in and out and it didn't reflect the new elite status (and still doesn't, must be a cookie). I loaded IE and my new elite status showed up and I printed my new card. For some strange reason my EQMs are less than they were, but I'm sure that will correct itself in a few days.
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Old Nov 3, 2009 | 5:19 pm
  #14  
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Ditto

Noticed same thing here - all BIS and DEQM up to 10/23 posted, 10/26 outbound BIS posted within a day or two but not DEQM; nada for 10/28 return. Not really concerned, figure attributable to *A transition, but did submit missing mileage credit request today just to be sure.
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Old Nov 4, 2009 | 9:40 am
  #15  
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Interesting, my status has changed to gold, but my mileage has yet to post from last Wednesday.

All of my AVIS points for October did post, though.
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