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-   -   "If I ran FlyerTalk..." (https://www.flyertalk.com/forum/communitybuzz/1779471-if-i-ran-flyertalk.html)

NewbieRunner Jul 26, 2016 11:38 am


Originally Posted by Sweet Willie (Post 26969743)
I'd say that still happens on a regular basis with Chicago area FTers.

And in other parts of the world as well though not as often as they do in and around Chicago.


Originally Posted by techgirl (Post 26970041)
It happens on a regular basis in many cities... the organizing is just occurring on other sites and not FT. ;)

I'm sure more regular gatherings are organised elsewhere on the Internet but many DOs are still organised on FT as you will see in this thread.


Originally Posted by techgirl (Post 26969645)
Sadly the Internet has evolved and social media has replaced the spirit many of us created over many nights on chat, hosting community DOs that had (almost) nothing to do with manufactured spending or making money and everything to do with hanging out and socializing with people who traveled as much as we did, and actually knowing many of the people and personalities behind the keyboards.

Some people may have moved on but the kind of friendship you describe still exists among FTers. In fact almost all my friends I'm regularly in touch via Facebook and WhatsApp chat are people I have met through FlyerTalk and FT DOs.

TravelinSperry Jul 26, 2016 12:00 pm

One idea might be to allow people to add a logo or smthn similar that we can add to our profile that shows how many countries we've visited. Something like 25, 50, 75, 100, etc. Would be cool to see at a glance how many people have done - and may help us ascertain how much travel experience one has when reading their threads.

T8191 Jul 26, 2016 12:04 pm


Originally Posted by tdietterich (Post 26971203)
I would like to see FAQs for each airline and airline program pulled together into a single place. It often takes a lot of searching to find answers to fairly simple questions.

Try the BA Forum, and our amazing 'Dashboard' created by some wonderful Brits ;)

flyingnosh Jul 26, 2016 12:33 pm

If I ran FlyerTalk, I would do my best to find a business model that doesn't rely on clickbait and trolling.

I last logged in to this site over a year ago. FT was still in my bookmarks, and I clicked on it by accident today. That's how I ended up here, so I decided to log in and leave a comment.

I left FT because of the open promotion of clickbait. Negative comments invite clicks much more than positive comments, and apparently that's good for business. If anyone dares to post something positive, it gets merged into a single "positive experiences" topic, whereas each negative post is allowed to persist as its own thread. People with a negative attitude are permitted to restate the same negative (and false) opinion over and over again. It's amazing that certain people with over 10,000 posts are allowed to go on and on with their negativity.

But hey, if it pays the bills, keep doing it. But I wouldn't allow it if I ran FlyerTalk.

MaldivesFreak Jul 26, 2016 12:43 pm


Originally Posted by armus (Post 26941311)
get a decent search engine that actually works.

+1. Only god knows why the current 'search engine' is still in use.



Originally Posted by intuition (Post 26942198)
If I ran flyertalk, I would get rid of the reliance of some web tech that makes the site unusable in China (I think some google code that cannot load due to government restrictions)

+1. This is indeed correct. A good example is Wikis. They don't even load unless you use a proxy or VPN.



Originally Posted by saizai (Post 26944497)
In general, I think that the moderation does cross the line to being biased censorship.


Originally Posted by mkjr (Post 26944232)
are you going to allow people to violate the T&C's with their views?

well others have raised it but seriously fix the moderation problem that borders far to often on censorship and favoritism.


Originally Posted by Renes Points (Post 26945090)
Moderation is a total disgrace and appalling (to be clear, bad both ways - not enough removed and what should not be removed is removed). It is no wonder most stay away from FT.


Originally Posted by mahasamatman (Post 26941271)
Unfortunately, I cannot answer this question honestly without violating the FlyerTalk T&C. In fact, it's even possible that making that statement could be a violation of the T&C.

And that's only from the first few pages.....

As for these posts, I agree entirely. Further to this, is it really necessary to censor facts about the travel industry and travellers and label the people who point out these facts, racist (or whatever the label happens to be at the time)? Certain travel agents/companies and certain travellers behave in certain ways. That's life. Deal with it. TA lets people tell it like it is. Being so damn PC on a site like this defeats the purpose of parts of it and can make said parts half redundant.


Edit. +1 to the idea of having the acronyms defined on mouse-over for those not familiar with the huge number of them.

JeffAtkinson Jul 26, 2016 12:51 pm

Use headlines to capture the subject of posting
 
I suggest using headlines or captions to convey what the posting are about. Flyertalk has interesting things to say, but I do not have the time or inclination to weigh through all the small print, hoping for some nugget I am interested in in.

T8191 Jul 26, 2016 1:03 pm

In contrast, the BA Moderators are usually well balanced - indeed, I had a helpful and constructive PM from one today.

Perhaps it's a factor of which corner of FT you use, and the general character of that user-base?

Non-NonRev Jul 26, 2016 1:12 pm

The negative side of "community" is 'cliqueish-ness', which I found too much of in FT's earlier years. Very discouraging 🙁

beltway Jul 26, 2016 1:45 pm


Originally Posted by RoadWarrior200 (Post 26971089)
I also get the sense some of the moderators have become cheerleaders for a given airline, hotel, or whatever. Maybe they love the company, but they still can let the rest of us say what we want. I'd be even more concerned if the companies know who the moderators are and give them any sort of special treatment as a result.

This also manifests itself in indirect ways. I can think of one forum where the mods are quick to cut off criticism of the relevant airline, but allow loyalist posters far more latitude, up to and including what I consider improper personal attacks on the antis/critics. The result is an unpleasant echo chamber.

Section 107 Jul 26, 2016 2:12 pm

Add Forum Jump to Top of Page
 
I hate having to scroll to the bottom of a page just to get a fast way to move to other forums.....please add it at the top of the page.

diburning Jul 26, 2016 2:49 pm

Oh, where do I begin?

1. The clickbait and spam articles on the front page need to go. If a first time visitor to the site clicked on any of those articles, they'd probably have a negative impression of the site as the garbage is not welcoming to newbies.

2. The mobile site is terrible! Please either fix or remove it!

3. There should be more leeway in some of the heavy handed moderating done on some of the boards. Not that this is a deal-breaking problem, but sometimes there should be a little room for discussion of fringe details. This is not a complaint about moderators, as they are just doing their jobs, but instead is a suggestion for FT rules to allow for more wandering.

Here's a hypothetical example:

Topic: New Bus Service Comes to City A!
OP: A new bus service to City A has been announced! I can't wait to try it! It starts tomorrow!
FT 1: I rode it today, it was great!
FT 2: I rode it today as well, the ride quality was terrible, it was very bumpy.
FT 3: Maybe the tires weren't inflated properly
MOD 1: Reminder: This topic is about the bus service. Discussion about tires belong in [this thread]
FT 4: I too had an unpleasant ride due to the bumpiness
MOD 2: Folks, this thread is about the bus service, not the ride quality, please stay on topic. Feel free to start your own thread about the ride quality.

Of course, this is severely exaggerated, but this type of heavy handed moderation that disappoints me, and I can't be the only one. When this happens, I feel that people may either feel less inclined to contribute, or will go and make a new thread, clogging up the forums with a separate thread for every little detail. This doesn't occur in every forum though, and some of them actually do allow fringe discussions on the same thread.

email2markt Jul 26, 2016 2:53 pm

I love the site and I think doing too much at once to change it risks a LOT. I'd be wanting to see some incremental improvements, or if you're moving to a new platform, trying to recreate much of what is here first before incrementally changing.

The forums do feel a bit old and clunky to me (not that it's all bad, no point changing it just for the sake of change). I would like to see:

- There are so many contributors and contributions every hour. A view that allows you keep on top of the latest updates (without having to reload the page).

- Something that emphases the community aspect. Could each logged in our be able to "favourite" a thread or post, so it is more easily accessible for them personally. They could even drop it into a folder of their own within their login. For example if it contains really useful information. Most favourited posts and threads could be featured or promoted on a new page, helping bubble some of the most valuable information to the top without going down the "rating" system which has been the downfall of many other forums.

- I would also like it to be easier to "follow" a thread, and have those easily accessible all in one place, if there are some threads you want to be actively involved in.

- Wiki articles are amazing and it's important to have them in among posts so they stay relevant. But a new index page for accessing wiki pages only would be great, where none of the contributing posts are shown but they are still easily accessed from there.

- A mobile app. Offline viewing of chosen threads would be great.

psiddle Jul 26, 2016 3:00 pm

I would improve the readability of your TalkMail Newsletter.

It is visually torturing to read on a laptop and on an iPhone 6 Plus it is simply deleted by this member.

bobinasia Jul 26, 2016 3:10 pm


Originally Posted by T8191 (Post 26971640)
In contrast, the BA Moderators are usually well balanced

Didn't the BA moderators recently unilaterally close a hugely popular thread about lounge guesting in opposition to the BA community? This is despire flyertalk having its own lounge thread: http://www.flyertalk.com/forum/lounge_connect.php

Well balanced?

Wx4caster Jul 26, 2016 3:34 pm

IBobi - Thank you for asking for candid feedback, and providing a safe space for honest discussion to improve FT.

Reading through this thread, and better still - participating in it, has been cathartic for me. As the tone and tenor of posters and posts have changed over time (sadly, mostly for the worse IMO), I've gotten increasingly proficient at filtering out material I didn't want to see. But what I couldn't control was the moderation of the information that I did want to see.

For many years now I felt alone in my opinions of how moderation is being handled in my primary forum (UA). My visits to FT have become less and less frequent, and I have shied away from posting, feeling that a) after taking time to write a thoughtful contribution, it would just get deleted, b) if not deleted, it would get merged into the abyss, never to be seen again, or c) it would be tagged as off-topic if not laser-focused on whatever specific keyword the mods had in mind. And I could see where these types of actions were happening to others as well - leaving the community to lose out on the useful or thoughtful contributions. Too often, constructive and seemingly innocent (IMO) posts of fellow members were met met with over-handed threats and/or punitive actions - further fueling my lack of participation and extreme cautiousness. I've have grown increasingly sad and frustrated to see the impact this style of moderation has had on the content of FT and my participation in the discussion. Many of the "old timers" who's contributions I used to really value have left FT, and the fear and powerlessness to vent my feelings have left me contemplating a similar move.

The FT community has changed as airlines have merged or disappeared, and as social media has evolved. I understand that many of the bad behavior today can't be fixed or undone by the FT Board, and that moderation is a useful and necessary tool to keep the character and content of community in check. I know that you can't wave a magic wand and return FT to 2005. But, I do hope you'll take to heart the comments regarding the effects that over zealous moderation has on the community, and consider the various suggestions proffered for improvement.


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