Go Back  FlyerTalk Forums > Community > CommunityBuzz
Reload this Page >

The Stranded by Volcano Meet up and Offers of Assistance Thread!

Community
Wiki Posts
Search

The Stranded by Volcano Meet up and Offers of Assistance Thread!

Thread Tools
 
Search this Thread
 
Old Apr 17, 2010 | 4:17 pm
  #46  
10 Countries Visited
2M
50 Countries Visited
20 Years on Site
 
Join Date: Jul 2005
Location: TAS
Programs: A3*G, UA 1K
Posts: 9,250
If anyone ends up stuck in LIS because they can't get to continental Europe, let me know if you want to meet up or need a place to stay.
Palal is offline  
Old Apr 17, 2010 | 4:18 pm
  #47  
10 Countries Visited
20 Countries Visited
30 Countries Visited
1M
 
Join Date: Nov 2006
Location: Left Coast
Programs: UA pre-covid 1K now lowly UA Gold & UA 1MM, HH Gold, Marriott Gold, ExPlAAt (with CC)
Posts: 1,403
Originally Posted by WHBM
Call centres are impossible to get through to.
I was able to get the UA 1K desk in <5 min 4 hrs ago. 1st call dropped then re-dialed with skype an got through. Didn't get me anywhere (they would not back me up on a flight) but I got through.
weezl is offline  
Old Apr 17, 2010 | 4:22 pm
  #48  
20 Years on Site
 
Join Date: Apr 2005
Location: Ann Arbor Area
Programs: UA Million Miler, BonVoyLifetime Platinum, UA Platinum, President's Club,
Posts: 1,495
I'm due to fly from Heathrow on CO Wednesday morning. I'm staying in London until Tuesday when I have a reservation at Skyline Sheraton at Heathrow.

I left my 10 month old son back in the states with my hubby and a babysitter and it took all I had to leave for a week. Now I'm hearing horror stories that have me tossing and turning.

I'm trying to make the best of it and went to 2 shows today (Sister Act and Legally Blonde) and have a ticket to see Kim Cattrall in a play Monday night. I'm trying to do the tourist thing (not so fun alone) but I've been here SO many times that there's little I haven't seen.

I don't know what I'm going to do if we're cancelled Wednesday. I'm traveling alone and have done so many times, but have to admit that I'm getting pretty lonely. I'm trying not to believe everything I hear but the meteorologists on the channels I get here are saying it's probably going to be 4-5 days. My own hubby IS a meteorologist and is telling me that while we have to have hope, we also have to think about what might happen. And he's telling me stuff that amazes me and freaks me out.

I'm told that planes are flying from Spain, but am unsure if it is true. And I don't know that CO will allow me to switch without penalty, or if they even fly into Spain. I just heard thsis a few minutes ago and haven't yet checked. I have a Business First ticket but before this all happened I looked into switching dates and it was well over 1000 dollars to do so. Of course, 1000 now is probably small compared to what hotels will cost if we DO run into next week.

I'm wondering if I should bide my time and hope that my flight isn't cancelled, or if I should look into alternatives. With my luck, if I booked a flight out of Spain and took a train there, the ash cloud would follow me.

As a seasoned traveler I know I should be handling this better, but as a new mom and a solo traveler, I admit, I'm getting obsessed by this. I tune in morning, noon, and night to the news, but no one can predict what is going to happen. The odds are I will have my flight cancelled, but if the volcano calms down tomorrow or Monday, I do have a shot.

Anyone else in the London area or is everyone out at the airport already?
I've always hated the blame game but wouldn't it be nice if there was somewhere to direct the emotions? This is the craziest thing...
thaliajen is offline  
Old Apr 17, 2010 | 4:30 pm
  #49  
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Aug 2007
Location: MRY/SFO/SJC
Programs: AS MVP, Hilton Diamond, IHG Nada
Posts: 7,839
Originally Posted by Palal
In most languages, they're male, but the way this one's acting up ....
Zactly why I called it a Mr.!
boxo is offline  
Old Apr 17, 2010 | 4:46 pm
  #50  
 
Join Date: Jul 2005
Programs: SPG Plat, UA 1K, SQ PPS
Posts: 24
I'm in the Skyline hotel now waiting for a LHR to open up and a CO flight to open up. I've been here since Friday and rebooked for a Monday night flight on VS17 (codeshare with CO)
pathfinder05 is offline  
Old Apr 17, 2010 | 4:49 pm
  #51  
 
Join Date: Sep 2009
Posts: 5,051
Originally Posted by weezl
I was able to get the UA 1K desk in <5 min 4 hrs ago. 1st call dropped then re-dialed with skype an got through. Didn't get me anywhere (they would not back me up on a flight) but I got through.
Why did I think of Skype before anything else when this story first broke? The world is so wired now. I mean, among other things if you install Skype at home, you might be able to see your family when you're missing them. I just got an Acer netbook with camera and microphone. It is DEFINITELY going on future intercontinental trips with me.
LuvAirFrance is offline  
Old Apr 17, 2010 | 4:51 pm
  #52  
 
Join Date: May 2007
Location: Oxford, UK
Programs: BA Gold, GGL
Posts: 50
well, the hotel i'm staying in on wall street have just told me that its 50% off drinks all night for stranded passengers.....might as well, its not as if i've got to get up to catch the 08.40 JFK-LHR is it!
BAforme is offline  
Old Apr 17, 2010 | 4:55 pm
  #53  
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Oct 2006
Programs: UA, bmi, AA, CO, DL, B6, AMEX, Hertz, Most Hotels
Posts: 3,042
Was supposed to leave CDG on an AF Flight booked by DL Award on Sun PM but obviously that's a no go

well unless you're DL who told me tonight their systems didn't show CDG was closed so they couldn't/wouldn't change my flights

Good thing I had already went ahead & booked a backup UA award CDG-FRA-JFK for Thurs

so looks like I'm stuck roughing it out here at the Paris IC for the duration
bk3day is offline  
Old Apr 17, 2010 | 5:25 pm
  #54  
 
Join Date: Jan 2008
Posts: 147
For anybody stuck at AMS; a special 'matching service' was set up saterday evening for all folks stuck at AMS and in need of a place to stay instead of airport crashing. Folks opening up their homes to those stranded can sign up and will be matched with those stranded. At this moment focus is on those needing extra help and/or care like infirm, sick, elderly, families with child(ren) etc. Wouldn't be surprised if after the first wave has cleared, it'll open up for more.

KLM, Schiphol Airport and local authority Haarlemmermeer are coordinating this initiative. Locals can call in using 0900-1852 (beware; 0900 numbers require you to pay an x-amount per minute and when calling with a cellphone, extra cost for that) . Can't find a contactnumber yet for those stranded, probably still only through desks at AMS.
flyingwheels is offline  
Old Apr 17, 2010 | 5:32 pm
  #55  
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Sep 2007
Location: Wild Wiltshire
Programs: Demoted to gold, Cats protection
Posts: 3,465
1.5 hrs from LHR, direct coach connection daily if anyone is desperate for help,
pinkcat is offline  
Old Apr 17, 2010 | 5:46 pm
  #56  
Suspended
 
Join Date: Aug 2005
Location: BOS
Posts: 15,027
Originally Posted by kaota
Stuck in DXB, but hopefully not for much longer...
DXB-NRT-ORD
DXB-HKG-ORD

etc.
Dieuwer is offline  
Old Apr 17, 2010 | 5:50 pm
  #57  
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Aug 2007
Location: MRY/SFO/SJC
Programs: AS MVP, Hilton Diamond, IHG Nada
Posts: 7,839
Yay, FT community! Lots of great tips and offers of assistance. I hope they are all incorporated into the OP for easy discovery/access.
boxo is offline  
Old Apr 17, 2010 | 6:02 pm
  #58  
 
Join Date: Dec 2003
Location: DUB
Programs: AA, CO, AF-KL, [EI]
Posts: 600
If anybody needs help / place to stay in DUB, pls PM me.
okko is offline  
Old Apr 17, 2010 | 6:41 pm
  #59  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Apr 2008
Location: San Antonio - the nicest city in northern Mexico
Programs: CO OnePass; AAdvantage Dirt; IHG Priority Club Plat; Hyatt Plat; Marriott Gold; Avis PresPref;
Posts: 902
Sure about that?

Originally Posted by Jenbel
Ok, quick briefing on EU comp:

If you are departing ex-Europe on any carrier, or flying on an EU carrier in either direction, your carrier is obliged by the EU compensation directive to pay for your accommodation and meals as a result of your flight cancellation. This is not affected by the cause of the cancellation (unlike cancellation compensation).

The relevant information can be found http://eur-lex.europa.eu/smartapi/cg...004&nu_doc=261
Item #14 on the document you linked states: As under the Montreal Convention, obligations on operating air carriers should be limited or excluded in cases where an event has been caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken. Such circumstances may, in particular, occur in cases of political instability, meteorological conditions incompatible with the operation of the flight concerned, security risks, unexpected flight safety shortcomings and strikes that affect the operation of an operating air carrier.

Have a vested interest as I am stuck in London! Anyone heard what, if anything, CO is doing?
SeamusSA is offline  
Old Apr 17, 2010 | 7:06 pm
  #60  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2008
Location: Home Airports: CAE/CLT
Programs: Hyatt Globalist, National Executive
Posts: 5,460
San Antonio.

Anyone up for Fiesta?
Gamecock is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.