Citi targeted 5x offer problem.
Sep 14, 2022, 5:24 pm
#1
Original Poster
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,978
Citi targeted 5x offer problem.
Recently I've got the following offer on my Prestige card: "Activate this special offer by 9/15/2022 to start earning 5 Bonus ThankYouŽ Points per $1 spent - up to 3,000 points total - in addition to what your card normally earns on eligible PayPal purchases with your linked CitiŽ Card through 9/30/2022."
From the fineprint: Earnings associated with this program will be awarded as 5 bonus ThankYouŽ Points per $1 spent on eligible PayPal purchases. Where applicable, these bonus ThankYouŽ Points will be awarded in addition to whatever normal rewards your card would earn. This offer may overlap with other special offers in which you are currently enrolled. Bonus points awarded with this offer are subject to a maximum of 3,000 additional points.
3000/5=$600. So I spent $600 on paypal, also earning 5x in a category, but I only received 2400 bonus points, that means it's 4 additional points and not 5. Nowhere it says that it's 4 additional points, like in many other offers. What should I do? Call Citi or spend another $150?
From the fineprint: Earnings associated with this program will be awarded as 5 bonus ThankYouŽ Points per $1 spent on eligible PayPal purchases. Where applicable, these bonus ThankYouŽ Points will be awarded in addition to whatever normal rewards your card would earn. This offer may overlap with other special offers in which you are currently enrolled. Bonus points awarded with this offer are subject to a maximum of 3,000 additional points.
3000/5=$600. So I spent $600 on paypal, also earning 5x in a category, but I only received 2400 bonus points, that means it's 4 additional points and not 5. Nowhere it says that it's 4 additional points, like in many other offers. What should I do? Call Citi or spend another $150?
Last edited by yugi; Sep 15, 2022 at 8:40 am
Sep 15, 2022, 12:41 am
#2
Join Date: Apr 2000
Location: HNL,HI,USA
Posts: 256
Recently I've the following offer on my Prestige card: "Activate this special offer by 9/15/2022 to start earning 5 Bonus ThankYouŽ Points per $1 spent - up to 3,000 points total - in addition to what your card normally earns on eligible PayPal purchases with your linked CitiŽ Card through 9/30/2022."
From the fineprint: Earnings associated with this program will be awarded as 5 bonus ThankYouŽ Points per $1 spent on eligible PayPal purchases. Where applicable, these bonus ThankYouŽ Points will be awarded in addition to whatever normal rewards your card would earn. This offer may overlap with other special offers in which you are currently enrolled. Bonus points awarded with this offer are subject to a maximum of 3,000 additional points.
3000/5=$600. So I spent $600 on paypal, also earning 5x in a category, but I only received 2400 bonus points, that means it's 4 additional points and not 5. Nowhere it says that it's 4 additional points, like in many other offers. What should I do? Call Citi or spend another $150?
From the fineprint: Earnings associated with this program will be awarded as 5 bonus ThankYouŽ Points per $1 spent on eligible PayPal purchases. Where applicable, these bonus ThankYouŽ Points will be awarded in addition to whatever normal rewards your card would earn. This offer may overlap with other special offers in which you are currently enrolled. Bonus points awarded with this offer are subject to a maximum of 3,000 additional points.
3000/5=$600. So I spent $600 on paypal, also earning 5x in a category, but I only received 2400 bonus points, that means it's 4 additional points and not 5. Nowhere it says that it's 4 additional points, like in many other offers. What should I do? Call Citi or spend another $150?
Sep 16, 2022, 7:09 am
#3
Join Date: Aug 2014
Posts: 1,303
Have you all seen one of these offers where you spend the money, and the bonus miles post but the actual spend (which get's AA miles and Loyalty Points) not post within a few days of the bonus miles (paypal) posting? My actual spend on my Exec card usually posts the same day every month but this month only the bonus miles posted and it's been a week.
Sep 16, 2022, 5:16 pm
#4
Join Date: Apr 2000
Location: HNL,HI,USA
Posts: 256
Have you all seen one of these offers where you spend the money, and the bonus miles post but the actual spend (which get's AA miles and Loyalty Points) not post within a few days of the bonus miles (paypal) posting? My actual spend on my Exec card usually posts the same day every month but this month only the bonus miles posted and it's been a week.
Last edited by hi-guy; Sep 16, 2022 at 5:23 pm
Sep 20, 2022, 2:19 pm
#5
Join Date: Mar 2017
Programs: UA GS, Hyatt, Marriott
Posts: 263
I see that issue, too. Although, in my case, the original charge is not a bonus category and didn't even earn 1x. It says N/A in the rewards column online and only shows the 4x on the statement. So, a total of 4x for me. I figured that's still better than the 2.62 I would have earned (BOA PR) on non-bonus spend so I'm not sure I want to "deal" with Citi CS.
Last edited by willliamjia; Jan 23, 2023 at 12:38 am
Sep 27, 2022, 9:24 am
#6
Join Date: Aug 2014
Posts: 1,303
Curious if those of us have had a resolution? My base miles for spend have not posted. Who should I email, Citi or AA?
Sep 28, 2022, 8:15 am
#7
Original Poster
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,978
Yes, I made a Paypal charge, this time in non-bonus category and it shows --- in the rewards column for a few days now. I see promotional bonus posted at 4x, but no base points mentioned in the summary.
Oct 24, 2022, 6:52 pm
#8
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
Spend
When it says max bonus points = 3000, I interpret that as 3000/4 bonus points per dollar = 750 max spending to essentially get 5x/dollar spent.
Ive calculated it that way for a number of years and it's always worked out for me.
Ive calculated it that way for a number of years and it's always worked out for me.
