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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Feb 16, 2015, 1:59 pm
  #1741  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by dgilligan02
Thought I had, but guess not.

Cleared the fraud alert via the link in the email, went back and still got declined. Don't know if I didn't allow enough time for the clear to filter through Citi's system or what. Weird.

Unless there has been a change to a $1K daily load limit on RedBird? Haven't exactly been keeping up with that the last couple weeks.
stay at target, pickup your cell phone and call citi. clear your fraud over the phone and you should be able to load your card
ninim2200 is offline  
Old Feb 16, 2015, 2:05 pm
  #1742  
 
Join Date: Jul 2014
Posts: 174
Originally Posted by ninim2200
stay at target, pickup your cell phone and call citi. clear your fraud over the phone and you should be able to load your card
LOL I would have but after the second debacle I looked down and my 4 and 6 year old boys were wrestling on the floor = OUTIE! Will give Citi a call later and clear it up.
dgilligan02 is offline  
Old Feb 16, 2015, 2:46 pm
  #1743  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Originally Posted by Brugge
Sorry, no advice. I have never applied while traveling.
Originally Posted by ninim2200
I applied once from Vienna for my wife and got approved over a chat session.

I might have to do the same thing this April from Spain. hopefully its instant approval, if not i will try to chat, if it doesn't work then the phone call has to wait until we come back home.
Originally Posted by rgAAFT
Yea I've done it and it works. It also helps if your cell number is listed somewhere within Citi profile. (my cell is primary anyway)
Maybe it's a good time to take a break!!! My next trip is Florida... so not exactly international!!! I was just curious because with all the traveling it's bound to be an issue at some time!!! Hope the Exec churning lasts forever so it actually becomes an issue!!!
slhansen219 is offline  
Old Feb 17, 2015, 6:51 am
  #1744  
 
Join Date: Jan 2014
Posts: 1,269
Take a look at the last few pages of the Prepaid Redcard thread. There are several reports of places no longer taking credit card payments, including one (2284) where the register rejected the swipe as opposed to the cashier. There are also a number of reports from people saying they're still able to load without any problem.

If it's unclear whether I'll be able to MS with Redcard, I may change my approach to the Exec card. Right now I'm on a cycle where I apply for both me and my wife every 33 days. I may need to stagger that -- apply for one, wait 15 days, then apply for the other. That way, I'll only be on the hook for $5K in rapid spending at any one time rather than $10K all at once.

[Edit: Post 2289 makes a good point -- the person who thought the register blocked the transaction might have just had a fraud alert.]

Last edited by LWT3; Feb 17, 2015 at 7:25 am
LWT3 is offline  
Old Feb 17, 2015, 7:45 am
  #1745  
 
Join Date: Jul 2014
Posts: 174
Originally Posted by LWT3
Take a look at the last few pages of the Prepaid Redcard thread. There are several reports of places no longer taking credit card payments, including one (2284) where the register rejected the swipe as opposed to the cashier. There are also a number of reports from people saying they're still able to load without any problem.

If it's unclear whether I'll be able to MS with Redcard, I may change my approach to the Exec card. Right now I'm on a cycle where I apply for both me and my wife every 33 days. I may need to stagger that -- apply for one, wait 15 days, then apply for the other. That way, I'll only be on the hook for $5K in rapid spending at any one time rather than $10K all at once.

[Edit: Post 2289 makes a good point -- the person who thought the register blocked the transaction might have just had a fraud alert.]
Ultimately my issues yesterday were Citi fraud alert. Loaded successfully in IL yesterday with both Capital One and Citi AA Exec. The cust serv lady noted that she's only been having 2 customers loading Redbird, myself and "an old lady". Those wily Seniors. 😇
dgilligan02 is offline  
Old Feb 17, 2015, 7:54 am
  #1746  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by LWT3
Take a look at the last few pages of the Prepaid Redcard thread. There are several reports of places no longer taking credit card payments, including one (2284) where the register rejected the swipe as opposed to the cashier. There are also a number of reports from people saying they're still able to load without any problem.

If it's unclear whether I'll be able to MS with Redcard, I may change my approach to the Exec card. Right now I'm on a cycle where I apply for both me and my wife every 33 days. I may need to stagger that -- apply for one, wait 15 days, then apply for the other. That way, I'll only be on the hook for $5K in rapid spending at any one time rather than $10K all at once.

[Edit: Post 2289 makes a good point -- the person who thought the register blocked the transaction might have just had a fraud alert.]
You can apply to the exec card in any way that fits you. as far as RB, people are new to this and don't know how it works, fraud alerts almost alwayshappen on the first big transaction at target using citi and some other banks cards, so it will look like that the store is declining the transaction when its really the bank, people that have used AFT in the past are not new to this as the same things used to happen to them, as long as there are new people doing MS using red bird at target these reports will continue to surface, this all started a year and half ago since target got their store information hacked and stolen, so it seems that these reports will continue to happen.
ninim2200 is offline  
Old Feb 17, 2015, 8:36 am
  #1747  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by ninim2200
You can apply to the exec card in any way that fits you. as far as RB, people are new to this and don't know how it works, fraud alerts almost alwayshappen on the first big transaction at target using citi and some other banks cards, so it will look like that the store is declining the transaction when its really the bank, people that have used AFT in the past are not new to this as the same things used to happen to them, as long as there are new people doing MS using red bird at target these reports will continue to surface, this all started a year and half ago since target got their store information hacked and stolen, so it seems that these reports will continue to happen.
+1 well reasoned
rgAAFT is offline  
Old Feb 17, 2015, 8:39 am
  #1748  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ninim2200
You can apply to the exec card in any way that fits you. as far as RB, people are new to this and don't know how it works, fraud alerts almost alwayshappen on the first big transaction at target using citi and some other banks cards, so it will look like that the store is declining the transaction when its really the bank, people that have used AFT in the past are not new to this as the same things used to happen to them, as long as there are new people doing MS using red bird at target these reports will continue to surface, this all started a year and half ago since target got their store information hacked and stolen, so it seems that these reports will continue to happen.
That's what I'm thinking too. If you are going to be notified of FAs by Citi when still in the store, you have to go to "profile and settings" on your account webpage. Then click on "Contact Information", next "Citi Alerting Service Preferences", and select "make changes" and put in your cell #.

Then it says; "Important: After updating your mobile number(s), use the menu at the top of this page to return to Contact Information and "Activate" your mobile number(s) for use with Citi Alerting Service and Citi Text Banking." That page says "Manage your Citi Alerting Service", and you scroll down to the bottom, where you select your EXEC account for "General Alerts" and click on your cell # for them.

After you do all that, when you get a FA Citi will call your cell within about 30 seconds after it happens. They give you an 800 # to call, and a FA case number. Call that 800 #, put in the case number, and an automated system lets you remove the FA in about 2 minutes without having to speak with anyone. Then you can go right back to the CSR and complete the load with no problem. After I did this once, not only could I immediately load $1K, but the next day I loaded $1k, then did a second $1k load right after that with no problem.
Brugge is offline  
Old Feb 17, 2015, 11:27 am
  #1749  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: LAX
Posts: 10,910
Citi texts me within 5-10 seconds of transaction and all i need to do is to reply 1 to confirm and its good to go. Doesnt delay others in line at all...
azepine00 is offline  
Old Feb 17, 2015, 1:02 pm
  #1750  
 
Join Date: Jan 2013
Posts: 1,438
Hi, guys. Always appreciate the help of you more experienced members guiding me through new areas...
I received my second Executive Card and put $5K on it.
My plan now is to wait until the end of the billing cycle, then ensure that the 50K miles are in my account, then close the account to avoid paying the $450 AF. I will still owe Citi the $5K, of course, but I won't have to pay the $450.
Does this sound about right...or something I'm missing?
cheaptom is offline  
Old Feb 17, 2015, 1:04 pm
  #1751  
 
Join Date: Jan 2013
Posts: 1,438
Originally Posted by azepine00
Citi texts me within 5-10 seconds of transaction and all i need to do is to reply 1 to confirm and its good to go. Doesnt delay others in line at all...
You reply "1", but then the clerk has to run the card a second time, right? It's only a slight delay, but a pain sometimes.
cheaptom is offline  
Old Feb 17, 2015, 1:27 pm
  #1752  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by cheaptom
Hi, guys. Always appreciate the help of you more experienced members guiding me through new areas...
I received my second Executive Card and put $5K on it.
My plan now is to wait until the end of the billing cycle, then ensure that the 50K miles are in my account, then close the account to avoid paying the $450 AF. I will still owe Citi the $5K, of course, but I won't have to pay the $450.
Does this sound about right...or something I'm missing?
You should pay down your balance to $0 before your statement closes so that you do not have a cc with a high utilization on it. You should also reduce your credit limit to $5,000 by messaging Citi online so you have that credit "available" for your next Citi app.
starbuk is offline  
Old Feb 17, 2015, 2:12 pm
  #1753  
 
Join Date: Jan 2013
Posts: 1,438
Originally Posted by starbuk
You should pay down your balance to $0 before your statement closes...
Interesting. So if I pay my balance down to 0 before close date, my first bill will have nothing due except the $450 AF. And reducing the credit line sounds like a good idea the way you explained it. I'll try that.
cheaptom is offline  
Old Feb 17, 2015, 2:19 pm
  #1754  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Originally Posted by Dubiox
Couple things:

First off, how do you keep track of all these cards? I am losing my mind trying to figure out which card is which, when I hit the minimum spend, which have international fees, when I need to cancel to avoid yearly fee, when I can apply again, things like that.

Also, the $450 (even $250 when they had the special) for admiral's club does not seem like a good deal if you only use LAX. They don't even have real orange juice anymore and the snacks are disgusting. I was just in LHR and that one was so nice, great food, make your own drinks from the bar, just amazing. I really want access to it when I go to Europe this September but my access will expire before then. Will it really be $450 to renew?

Thanks!
Excel is your friend. If you're having trouble with just yourself then this may not be for you..

On another note, approved for #5. Took a break for 6 months after 4 of the 100k's, this one went pending, I called and they could not do anything, let it sit and it approved.
frudd38 is offline  
Old Feb 17, 2015, 2:31 pm
  #1755  
 
Join Date: Feb 2008
Location: CHS
Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum
Posts: 1,142
How About 42 Days

I mostly understand the 8 and 65 day cycle. But I mostly just do every 91 days. My last app was about 42 days ago. Will be closing that card next week. I have an AA trip com in up in 2 weeks , with no Exec card open. Want free bags and AC access.
Anything wrong with applying on day 42. I did not follow up with a second app on day 8?
beachmiles is offline  


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