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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jul 14, 2014, 11:24 am
  #7936  
 
Join Date: Nov 2013
Location: New York City
Posts: 186
Originally Posted by 2stepsbehind
How many of those cards have you cancelled? If one or more can you really be surprised if Citi isn't willing to make an exception?
I haven't cancelled a single one of them. I still have them all, and I paid the full fee for each one.


Also, why would you say that Citi needed to make an exception? Their system had made a mistake, and believed that I had applied for 2 cards in 2 days, something I would never do. But as I posted earlier, the mistake has been taken care of, and I've been approved.

Last edited by rje444; Jul 14, 2014 at 11:30 am
rje444 is offline  
Old Jul 14, 2014, 11:29 am
  #7937  
 
Join Date: Mar 2008
Location: NYC, PHL, WAS
Programs: UA, AA, BA, DL
Posts: 431
Originally Posted by rje444
I haven't cancelled a single one of them. I still have them all, and I paid the full fee for each one.
Well if that is the case, then I certainly think sending a letter to the executive review department would be in order if you have mostly legitimate purchases and not a lot of manufactured spending.
2stepsbehind is offline  
Old Jul 14, 2014, 11:33 am
  #7938  
 
Join Date: Nov 2013
Location: New York City
Posts: 186
Originally Posted by 2stepsbehind
Well if that is the case, then I certainly think sending a letter to the executive review department would be in order if you have mostly legitimate purchases and not a lot of manufactured spending.
I don't do manufacture spending either. But as I added to my edited message above, I was approved (also see post #7930).

Thanks for the advice, though, even if a little late.
rje444 is offline  
Old Jul 14, 2014, 11:39 am
  #7939  
 
Join Date: Mar 2008
Location: NYC, PHL, WAS
Programs: UA, AA, BA, DL
Posts: 431
Originally Posted by rje444
I haven't cancelled a single one of them. I still have them all, and I paid the full fee for each one.


Also, why would you say that Citi needed to make an exception? Their system had made a mistake, and believed that I had applied for 2 cards in 2 days, something I would never do. But as I posted earlier, the mistake has been taken care of, and I've been approved.
It is an exception in the sense that citi is well within its rights to suggest that applying for four of these cards within a less than three month period is too many applications.
2stepsbehind is offline  
Old Jul 14, 2014, 12:03 pm
  #7940  
 
Join Date: Nov 2013
Location: New York City
Posts: 186
Originally Posted by 2stepsbehind
It is an exception in the sense that citi is well within its rights to suggest that applying for four of these cards within a less than three month period is too many applications.
I guess everyone here has a line, over which they don't think it is right for them to cross.

Many here feel that it is fine to cancel their cards after getting the 100,000 miles and $200 credit, thus actually ending up getting paid to have had the card.

In my case, I've kept the cards and paid the fees, as well as made non-manufactured purchases of over 10K each for each card. But I got 4 cards in about 3 months, which you suggest could be considered excessive.

In all these cases, the rules Citi themselves put in place have been followed.

If Citi did have a problem with any of these behaviors, wouldn't they have changed the rules? They're a big corporation, employing many smart lawyers!
rje444 is offline  
Old Jul 14, 2014, 12:10 pm
  #7941  
 
Join Date: Aug 2010
Location: New York
Programs: SPG Platinum, Hyatt Diamond, Hilton Diamond, Intercontinental Platinum, AA Gold
Posts: 229
Originally Posted by rje444
I guess everyone here has a line, over which they don't think it is right for them to cross.

Many here feel that it is fine to cancel their cards after getting the 100,000 miles and $200 credit, thus actually ending up getting paid to have had the card.

In my case, I've kept the cards and paid the fees, as well as made non-manufactured purchases of over 10K each for each card. But I got 4 cards in about 3 months, which you suggest could be considered excessive.

In all these cases, the rules Citi themselves put in place have been followed.

If Citi did have a problem with any of these behaviors, wouldn't they have changed the rules? They're a big corporation, employing many smart lawyers!

yes it surprises me too they didnt throw in verbiage yet with clawback clauses. in any case, for the churners out there that kept the card active, since the min credit line allowed on each account is 5k, you will eventually run out of credit line once you reach the Nth card. unless you have a really fat annual salary, i would estimate the max exposure citi is willing to extend to an individual is ~ 30k. after 6 cards, one would need to cancel at least 1 card to get the 7th.
cybaslacka is offline  
Old Jul 14, 2014, 12:28 pm
  #7942  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by rje444
I guess everyone here has a line, over which they don't think it is right for them to cross.

Many here feel that it is fine to cancel their cards after getting the 100,000 miles and $200 credit, thus actually ending up getting paid to have had the card.

In my case, I've kept the cards and paid the fees, as well as made non-manufactured purchases of over 10K each for each card. But I got 4 cards in about 3 months, which you suggest could be considered excessive.

In all these cases, the rules Citi themselves put in place have been followed.

If Citi did have a problem with any of these behaviors, wouldn't they have changed the rules? They're a big corporation, employing many smart lawyers!
Your approach is admirable..
But the way I look at it is..
As of right now citi does not currently have any comparable products as far as daily spend, the same way Chase does with UR cards. Therefore, I look at citi's willingness to give us a big bonuses (if you know how) as a way to make up for their lack of game when it comes to actually rewarding everyday spending
I for one will be glad to switch back to citi if they beef up their thank you program to include airline transfer partners (hopefully BA) with citi being my main bank and Chase supplementing in "good categories" hint hint
Because in my view Chase is too by the book when it comes to "customer loyalty" ,while citi business products and the user experience with them in my experience absolutely SUCKS
Sorry for my long write up
rgAAFT is offline  
Old Jul 14, 2014, 12:34 pm
  #7943  
Used to be garyjr316
 
Join Date: Feb 2011
Location: LAX or SBA
Programs: AAdvantage, MileagePlus, Gold Passport, Hilton HHonors, Marriott
Posts: 800
Originally Posted by rje444
I just had success with the 2nd reconsideration agent I spoke to, so you should try again and stress the fact that you didn't make the 2nd application.

(see my post # 7930 for more info)
**Update**

I called the reconsideration line and was told a couple things.

-The reason my application was declined was because the computer automatically declined it when it saw the "ghost" 2nd application. It was never reviewed by a person.

-The friendly CSR made sure the 2nd app was voided out and then manually opened up the first one for me.

-After 15 minutes on the phone and getting transferred to another department for review I was approved for card #3! I asked about the bonus and was told it was 100K but nothing was mentioned about the statement credit. I assume it is still there... but not sure.
Dad to GO is offline  
Old Jul 14, 2014, 12:35 pm
  #7944  
 
Join Date: Oct 2011
Location: BOS
Posts: 588
Originally Posted by rgAAFT
You just picked a bad time to apply website errors all around.
It seems like you're right. I just called recon again, and this time they actually told me that that there was some technical problem and my credit report hadn't even been pulled yet. The recon rep said she referred my app to a manager, but it still might take some time (24 hours) before there was any update.
aarif1 is offline  
Old Jul 14, 2014, 12:42 pm
  #7945  
 
Join Date: Mar 2010
Posts: 444
Originally Posted by aarif1
I applied, got the "application received" message, and called recon to be told the same thing, they couldn't do anything to expedite the application process. Strange. (This was my first application for the exec card).
+1 had the same encounter today (called back 3 times and had the same response all three times). Pretty strange.
crazypalooza is offline  
Old Jul 14, 2014, 12:43 pm
  #7946  
 
Join Date: Apr 2014
Posts: 8
I didn't read wiki and applied for my 4th card, and got declined because this is the 3rd application in 65 days.

So, just ask, with one decline, is it possible for me to apply it again after the '65 day' period?


Thanks.
Eric
ericeirc is offline  
Old Jul 14, 2014, 1:01 pm
  #7947  
 
Join Date: May 2014
Location: PNS/MOB/GPT/MSY
Programs: AA, UA, SWA, DL, Marriott Silver, Hilton Gold, Starwood GE, Club Carlson Plat, Hyatt Plat, IHG Amb
Posts: 51
I already have one AA Exec but applied for another one today but got a message that my application was received. I called the reconsideration line and they said they would need 24-48 hours to review the application?
imprezu is offline  
Old Jul 14, 2014, 1:02 pm
  #7948  
 
Join Date: Nov 2013
Location: New York City
Posts: 186
Originally Posted by Dad to GO
**Update**

I called the reconsideration line and was told a couple things.

-The reason my application was declined was because the computer automatically declined it when it saw the "ghost" 2nd application. It was never reviewed by a person.

-The friendly CSR made sure the 2nd app was voided out and then manually opened up the first one for me.

-After 15 minutes on the phone and getting transferred to another department for review I was approved for card #3! I asked about the bonus and was told it was 100K but nothing was mentioned about the statement credit. I assume it is still there... but not sure.
Yes, that's just what happened to me! And I also had 100,000 miles confirmed, but forgot to confirm the statement credit. I do think it will be given, though.

Congratulations! ^
rje444 is offline  
Old Jul 14, 2014, 1:16 pm
  #7949  
 
Join Date: Mar 2008
Location: NYC, PHL, WAS
Programs: UA, AA, BA, DL
Posts: 431
Originally Posted by rje444
I guess everyone here has a line, over which they don't think it is right for them to cross.

Many here feel that it is fine to cancel their cards after getting the 100,000 miles and $200 credit, thus actually ending up getting paid to have had the card.

In my case, I've kept the cards and paid the fees, as well as made non-manufactured purchases of over 10K each for each card. But I got 4 cards in about 3 months, which you suggest could be considered excessive.

In all these cases, the rules Citi themselves put in place have been followed.

If Citi did have a problem with any of these behaviors, wouldn't they have changed the rules? They're a big corporation, employing many smart lawyers!
I don't think citi has to spell out in the rules exactly how many cards one is allowed in a certain time period or whether they can clawback miles and statement credits. The terms and conditions basically give them the ability to decline future applications and current relationships for a variety of reasons. If at a certain point citi pulls the plug we should all just be grateful for the miles we were able to obtain.
2stepsbehind is offline  
Old Jul 14, 2014, 1:33 pm
  #7950  
 
Join Date: Apr 2014
Location: MDT
Programs: DL, AA
Posts: 390
Originally Posted by mrmandel
Not with Citi. Your credit remains unavailable for an indeterminate period, a few months probably.
Originally Posted by kimmielou01
I SM'd before closing card requesting CL be lowered to 5K. Once that was complete, waited a couple of days and closed card. Doesn't that resolve the issue of having the CL tied up for a long period of time?
mrmandel, several people have reported that lowering your CL before cancelling frees it up a lot sooner (weeks vs. months) than if you cancel a card with a high limit. I, and many others, make the spend and then lower the CL to the minimum. I don't think many of the people who do this are still following this thread due to the high amount of repetitive questions.
mh1361 is offline  


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