Jan 24, 2014, 5:20 pm
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.
For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001
Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.
Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
-----------------------------------
For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Citibank Contacts/Resources
- Application status: https://www.accountonline.com/cards/...?screenID=3187
- (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
- (800) 763-9795 – General Personal Application Inquiries with live rep
- (866) 606-2787 – General Application and Account Questions with live rep
- (888) 201-4523 – Application status
- (866) 606-2961 – Reconsideration Line.
- Twitter : @AskCiti. Very powerful tool.
- Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Citi Executive AA MasterCard [October 2013 - September 2014]
Jun 24, 2014, 8:10 am
#7036
Join Date: Jul 2013
Location: NYC
Programs: UA 1K, AS MVPG, Marriott G, SPG G
Posts: 46
Hi- I need some help with the cancel process for AF refund.
My 1st statement closed 6/23, $450 AF charge date is 6/23, so 37 days from that is July 30.
Next statement closes July 22, I will meet the $10k spend by then and hopefully my 100k miles should post around July 26 or so, can I cancel after that by July 30 - which is within the 37 days?
Any flaw to my logic? What are the risks?
My 1st statement closed 6/23, $450 AF charge date is 6/23, so 37 days from that is July 30.
Next statement closes July 22, I will meet the $10k spend by then and hopefully my 100k miles should post around July 26 or so, can I cancel after that by July 30 - which is within the 37 days?
Any flaw to my logic? What are the risks?
Jun 24, 2014, 8:18 am
#7037
Join Date: Apr 2009
Location: New York
Programs: DL Plat
Posts: 628
Applied today only got a "Application Recieved" 
Jun 24, 2014, 8:41 am
#7039
Join Date: Aug 2010
Location: New York
Programs: SPG Platinum, Hyatt Diamond, Hilton Diamond, Intercontinental Platinum, AA Gold
Posts: 229
Hi- I need some help with the cancel process for AF refund.
My 1st statement closed 6/23, $450 AF charge date is 6/23, so 37 days from that is July 30.
Next statement closes July 22, I will meet the $10k spend by then and hopefully my 100k miles should post around July 26 or so, can I cancel after that by July 30 - which is within the 37 days?
Any flaw to my logic? What are the risks?
My 1st statement closed 6/23, $450 AF charge date is 6/23, so 37 days from that is July 30.
Next statement closes July 22, I will meet the $10k spend by then and hopefully my 100k miles should post around July 26 or so, can I cancel after that by July 30 - which is within the 37 days?
Any flaw to my logic? What are the risks?
why take the risk and close it on the 37th day. if the miles post to your AA account on july 26th, why not cancel the same day you see the pts in your AA account.
Jun 24, 2014, 9:16 am
#7040
Join Date: Apr 2014
Location: UES/MWC
Programs: Braniff, TWA, Eastern, Midwest, AA Exec, Club Carlson Gold
Posts: 270
Indeed - getting this over and done with is pretty important. I just cancelled one of mine today to avoid AF. I have another one, anyway. *grin*
Jun 24, 2014, 9:59 am
#7041
Join Date: Apr 2014
Posts: 14
hi guys, just wondering the process how the AF is refunded
do I need to pay off the balance(including AF) before asking to cancel the card,
or I can leave $450 balance so that they directly wipe it off?
if I pay the AF first, then cancel, where does the refund go to since I have already canceled?
Thanks!! I'm thinking of canceling my second since it gave me almost a month before the first statement close, I think I can see the points posted before the actual cancellation
do I need to pay off the balance(including AF) before asking to cancel the card,
or I can leave $450 balance so that they directly wipe it off?
if I pay the AF first, then cancel, where does the refund go to since I have already canceled?
Thanks!! I'm thinking of canceling my second since it gave me almost a month before the first statement close, I think I can see the points posted before the actual cancellation
Jun 24, 2014, 10:07 am
#7042
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
hi guys, just wondering the process how the AF is refunded
do I need to pay off the balance(including AF) before asking to cancel the card,
or I can leave $450 balance so that they directly wipe it off?
if I pay the AF first, then cancel, where does the refund go to since I have already canceled?
Thanks!! I'm thinking of canceling my second since it gave me almost a month before the first statement close, I think I can see the points posted before the actual cancellation
do I need to pay off the balance(including AF) before asking to cancel the card,
or I can leave $450 balance so that they directly wipe it off?
if I pay the AF first, then cancel, where does the refund go to since I have already canceled?
Thanks!! I'm thinking of canceling my second since it gave me almost a month before the first statement close, I think I can see the points posted before the actual cancellation
If you need to pay the $450 because the payment date is before the points post, no problem. If you will have a balance due on another Citi card, you can just request that the $450 be shifted over to that card. Otherwise, Citi will mail you a check.
Jun 24, 2014, 10:15 am
#7043
Join Date: Apr 2014
Posts: 14
If the timing works out, the simplest way to go is to leave $450 due, after allowing for the $200 statement credit. That way when the fee is "refunded", it just wipes out the balance.
If you need to pay the $450 because the payment date is before the points post, no problem. If you will have a balance due on another Citi card, you can just request that the $450 be shifted over to that card. Otherwise, Citi will mail you a check.
If you need to pay the $450 because the payment date is before the points post, no problem. If you will have a balance due on another Citi card, you can just request that the $450 be shifted over to that card. Otherwise, Citi will mail you a check.
but still it feels a little awful like I'm stealing from citi, who has been so nice to me
Jun 24, 2014, 10:30 am
#7044
Join Date: Aug 2007
Posts: 210
I applied for my second card last week (first card was in Jan, still open). I got the Application Received message with an application id and a number to call. I haven't called them, as I am not sure what I would tell them if they ask me why I need a second card.
Has anyone got approved for their second (or third or fourth or...) without calling in? Or it's a must that I call them?
Has anyone got approved for their second (or third or fourth or...) without calling in? Or it's a must that I call them?
Jun 24, 2014, 10:32 am
#7045
Join Date: Apr 2011
Posts: 567
Yes I will cancel the day I see the 100k in my account. Is it always posted in 3 business days?
Jun 24, 2014, 10:32 am
#7046
Join Date: Jun 2014
Posts: 45
Hi- I need some help with the cancel process for AF refund.
My 1st statement closed 6/23, $450 AF charge date is 6/23, so 37 days from that is July 30.
Next statement closes July 22, I will meet the $10k spend by then and hopefully my 100k miles should post around July 26 or so, can I cancel after that by July 30 - which is within the 37 days?
Any flaw to my logic? What are the risks?
My 1st statement closed 6/23, $450 AF charge date is 6/23, so 37 days from that is July 30.
Next statement closes July 22, I will meet the $10k spend by then and hopefully my 100k miles should post around July 26 or so, can I cancel after that by July 30 - which is within the 37 days?
Any flaw to my logic? What are the risks?
Jun 24, 2014, 11:55 am
#7047
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
So I took a break from MS for a few months and was late to the party on this, just applied for #1 for the wife and I this week.
But based on the last few posts, after you guys cancel and the AF refunded, the $200 SC stays on?
I mean, if that's what Citi wants to do, just doesn't feel...right?
And I guess each of you are making sure to spend >$10,200...
But based on the last few posts, after you guys cancel and the AF refunded, the $200 SC stays on?
I mean, if that's what Citi wants to do, just doesn't feel...right?
And I guess each of you are making sure to spend >$10,200...
Jun 24, 2014, 12:50 pm
#7048
Join Date: Jul 2012
Location: Heaven
Posts: 552
I sent a secure message to cancel card but no response since 36 hours.... I'd call if that's what it takes but do you guys know typically how soon such messages are replied to ?
Jun 24, 2014, 12:52 pm
#7049
Join Date: Oct 2006
Location: BUF
Programs: SPG Plt, HHonors Gold, UA Gold, PC Plat, Marriott Gold
Posts: 880
I applied for my second card last week (first card was in Jan, still open). I got the Application Received message with an application id and a number to call. I haven't called them, as I am not sure what I would tell them if they ask me why I need a second card.
Has anyone got approved for their second (or third or fourth or...) without calling in? Or it's a must that I call them?
Has anyone got approved for their second (or third or fourth or...) without calling in? Or it's a must that I call them?
and if they do (which they wont) you can say that you want to track spending for reimbursements, or something similar.
good luck!
Jun 24, 2014, 1:00 pm
#7050
Join Date: Apr 2011
Posts: 567
Hi- I need some help with the cancel process for AF refund.
My 1st statement closed 6/23, $450 AF charge date is 6/23, so 37 days from that is July 30.
Next statement closes July 22, I will meet the $10k spend by then and hopefully my 100k miles should post around July 26 or so, can I cancel after that by July 30 - which is within the 37 days?
Any flaw to my logic? What are the risks?
My 1st statement closed 6/23, $450 AF charge date is 6/23, so 37 days from that is July 30.
Next statement closes July 22, I will meet the $10k spend by then and hopefully my 100k miles should post around July 26 or so, can I cancel after that by July 30 - which is within the 37 days?
Any flaw to my logic? What are the risks?