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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jun 14, 2014, 10:27 pm
  #6706  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,767
Originally Posted by genesys9
Query: My second statement closed with the AF but missed the 10K mark due to Citi bringing the closing date forward by 2 days. If I want to get the $450 refunded, do I leave $450 as balance when next statement closes or pay everything off and then get a credit?
Let's get this clearer

1) You miss the spend requirement, so your miles would not post until NEXT statement closes. So you can NOT cancel your card but wait till the miles posted AFTER NEXT STATEMENT DATE, plus 2 more business days that is what normally takes AA to post.

2) Your annual fee is billed on THIS statement. So the due date would be 25 days from now, and BEFORE the Next Statement.

3) Do you intend NOT to pay your $450 fee by the due date of THIS Statement?

If so, you would carry a balance on THIS statement even though you may cancel the card with 37 days after the fee is billed.

You would incur finance charge which would show up on your NEXT statement.

Do you intend to fight this off when you cancel your card after the NEXT statement when the miles will then posted, and hopefully not up to the 37 days yet?

Originally Posted by mh1361
Either way works. You can either pay it off, and then you'll have a positive balance of $450 credited to another citi account, or they'll mail you a check, or you can leave the $450 on there, and your account will go to $0.
No. OP needs to pay it off by due day and later get a refund which would show up as a credit on his canceled card. He than can SM Citi to request that be refunded to him either by ACH (give Citi the bank info) or by a check.

See my points to the OP above and see WHY OP needs to pay it off by due date because he has to wait till NEXT statement to see his miles. Had he gotten his miles, he could do what you suggested. Since he needs to wait for another statement to see his miles, he needs to pay the $450 and wait for the credit.

Last edited by Happy; Jun 14, 2014 at 10:33 pm
Happy is offline  
Old Jun 14, 2014, 11:46 pm
  #6707  
 
Join Date: May 2014
Posts: 571
Originally Posted by Happy
It is actually heavily discounted if you have status or you have the right card.as the poster you replied to, said.

You would need to log in to see the discounted rates.
I do understand that, and I have two AA-associated cards. The "discounted" rates seem to top out at 1 cent per (really, almost always less). This is looking at hotels in Bangkok and Manila. Those redemptions are awful. If you literally have a million miles, however, I guess it comes down to whatever. At any rate, perhaps I'm missing something.
carpentry4thought is offline  
Old Jun 15, 2014, 1:27 am
  #6708  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by carpentry4thought
I do understand that, and I have two AA-associated cards. The "discounted" rates seem to top out at 1 cent per (really, almost always less). This is looking at hotels in Bangkok and Manila. Those redemptions are awful. If you literally have a million miles, however, I guess it comes down to whatever. At any rate, perhaps I'm missing something.
I would never under any circumstances use miles to pay for a hotel stay. Redeeming miles at rate $0.01/mile is something that I could never do and I have almost 3M in coffers...I always pay cash if I am getting that rate before redeeming miles.
skibum7732 is offline  
Old Jun 15, 2014, 1:42 am
  #6709  
 
Join Date: Feb 2013
Posts: 167
Up to 100k miles Citi Executive AAdvantage offers [Read the wiki before posting]

Booked my first flight in F. JFK - YVR on CX. Love this churning deal! Normally, would not spend the miles on such a relatively short distance.
waylook is offline  
Old Jun 15, 2014, 7:16 am
  #6710  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by waylook
Booked my first flight in F. JFK - YVR on CX. Love this churning deal! Normally, would not spend the miles on such a relatively short distance.
How many miles did it cost?
LWT3 is offline  
Old Jun 15, 2014, 9:09 am
  #6711  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by LWT3
How many miles did it cost?
It would be easy to look that up on the AA website, but OP didn't say if it was booked SAVER or ANYTIME.
Brugge is offline  
Old Jun 15, 2014, 9:32 am
  #6712  
 
Join Date: Nov 2008
Programs: SPG Gold, Hilton Diamon, IHG Spire
Posts: 374
Originally Posted by Brugge
It would be easy to look that up on the AA website, but OP didn't say if it was booked SAVER or ANYTIME.
Well, the OP is flying CX.
johnnie198x is offline  
Old Jun 15, 2014, 10:18 am
  #6713  
 
Join Date: Apr 2010
Posts: 207
Link #2 in the Wiki is not working.
napilimom is offline  
Old Jun 15, 2014, 10:28 am
  #6714  
fMD
 
Join Date: Jan 2014
Posts: 171
How does Citi feel about overpaying a balance (I know AMEX hates it)? I have a 5k limit on a card and would like to overpay it to reach the 10k spend quickly
fMD is offline  
Old Jun 15, 2014, 10:52 am
  #6715  
 
Join Date: Nov 2007
Posts: 25
one more thing

Originally Posted by jrgiddyup
i applied for my 4th card on 6/12. got the "call in for immediate decision" message online (previously i've had 2 instant approvals and one where i had to call in and was asked why i needed another card. ending up getting approved.).

i tried calling in at least 3 different times at different recon phone numbers and was told (after the pause where the agent looks at the records) that they will need extra time to "process the application" and "arrive at a decision". online status says "Thank you. We have received your application and further processing is required at this time. You may check back in 24 hours to see if a decision has been determined. We will contact you within 1 week via mail/email regarding our decision."

i also have a citigold (top tier) checking account with citi.

what do you all think of my chances? i feel that calling in 3 times should be enough? should i continue to call in (hoping for an approval but risking an outright denial)? or should i just wait for their decision via mail/email? i have 8 HP's in last 6 months (including the 3 previous citi executive cards).

thanks in advance for your response.
also, is there VIP/premium account representatives associated with citigold checking accounts that i could call to expedite aa executive card decision?
jrgiddyup is offline  
Old Jun 15, 2014, 11:00 am
  #6716  
 
Join Date: Jan 2014
Posts: 565
Originally Posted by jrgiddyup
also, is there VIP/premium account representatives associated with citigold checking accounts that i could call to expedite aa executive card decision?
Have you kept all your previous Exec cards open?
Lumpylump76 is offline  
Old Jun 15, 2014, 11:12 am
  #6717  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by jrgiddyup
also, is there VIP/premium account representatives associated with citigold checking accounts that i could call to expedite aa executive card decision?
Yes, when you call Recon mention your CitiGold status right away. I was denied by regular Recon, and did HUCA. This time I mentioned my CitiGold status, and was transferred to the "top tier" department. Sadly, though, as hard as the CSR said he tried, he could not get me approved. Better odds with top tier than regular though, so definitely lead with that.
Brugge is offline  
Old Jun 15, 2014, 12:32 pm
  #6718  
 
Join Date: Nov 2013
Posts: 406
My points posted once first statement was closed. The annual fee along with the credit appeared on the statement as well. Is it safe to cancel the card now that point has posted about two days now. I just want to make sure citi won't clawback the points.

Am I safe in closing my citi card now to avoid the fee of $250? Please advise.

Can they claw back the points at all?

Please advise
ponickka is offline  
Old Jun 15, 2014, 1:33 pm
  #6719  
 
Join Date: Feb 2012
Posts: 396
Originally Posted by Happy
Do you intend NOT to pay your $450 fee by the due date of THIS Statement?

If so, you would carry a balance on THIS statement even though you may cancel the card with 37 days after the fee is billed.

You would incur finance charge which would show up on your NEXT statement.
If the statement balance is paid $450 could be left to post on the next statement without incurring any finance charges.
mrmandel is offline  
Old Jun 15, 2014, 1:51 pm
  #6720  
 
Join Date: Apr 2014
Location: MDT
Programs: DL, AA
Posts: 390
Originally Posted by Happy
No. OP needs to pay it off by due day and later get a refund which would show up as a credit on his canceled card. He than can SM Citi to request that be refunded to him either by ACH (give Citi the bank info) or by a check.

See my points to the OP above and see WHY OP needs to pay it off by due date because he has to wait till NEXT statement to see his miles. Had he gotten his miles, he could do what you suggested. Since he needs to wait for another statement to see his miles, he needs to pay the $450 and wait for the credit.
You're right, my bad.
mh1361 is offline  


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