New Point Expiration Policy
Feb 1, 2016, 6:24 pm
#17
Join Date: Mar 2010
Location: mountains of western NC
Programs: Life, Love and Laughter
Posts: 8,539
What it says when I log in is:
"Keep your points active by completing one of many qualifying activities by 08/01/2017"
Previously, I had some points expiring Dec. 31, 2016 and some expiring Dec. 31, 2017.
"Keep your points active by completing one of many qualifying activities by 08/01/2017"
Previously, I had some points expiring Dec. 31, 2016 and some expiring Dec. 31, 2017.
Feb 1, 2016, 10:14 pm
#18
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
And with this, ChoicePrivileges leapfrogs over several other hotel and airline loyalty programs.
^ ^ ^
Feb 2, 2016, 7:55 am
#19
Join Date: Dec 2007
Location: PDX|AKL|AMS|GVA|AGP|CPT - or somewhere in between
Programs: DL DM; 2MM
Posts: 2,418
Made a purchase through the shopping mall and hope that those points will show up in time before forfeiture.
Feb 3, 2016, 1:24 pm
#20
Join Date: Jan 2010
Location: EUG,PDX
Posts: 482
Interesting, My wife's and my account expiration dates were both extended. Have you had any "activity" with Choice lately?
Last edited by 2RETIREDTRAVELERS; Feb 3, 2016 at 2:47 pm
Feb 3, 2016, 3:29 pm
#21
Join Date: Dec 2007
Location: PDX|AKL|AMS|GVA|AGP|CPT - or somewhere in between
Programs: DL DM; 2MM
Posts: 2,418
I bought a bunch of points - I believe 80k - from the "Daily Getaways" offer a couple of years ago. I've been able to make good use of some of the points for hotel stays in Paris, but when I calculated the expiration date the "old way", my points should have expired definitely on 12/31/15.
But like I mentioned before, the responses from phone agents are YMMV.
Yesterday I was assured that my points would not expire until 18 months from the last date of activity and that the date of 12/31/15 as shown on my account is a glitch.
Go figure
Aug 17, 2017, 11:31 am
#23
Join Date: Jul 2003
Location: DFW
Programs: AA Platinum for Life, HH Gold, IHG Platinum. Marriott Platinum, Club Carlson Gold, United Silver
Posts: 37
Dang. I just lost my points and Choice will not reinstate them for me. 64000 points down the drain. I did not get notification because I had not selected any form of communication in my account. Points were removed two days ago. Although I have not stayed with them for a couple of years I will never stay at their properties again. I was going to purchase Choice points under their current promotion but why would I do that now. Make sure you have communications set either email or snail mail so this does not happen to you.
May 8, 2018, 11:36 am
#24
Join Date: Feb 2009
Location: RDU
Programs: WN A+/CP, HH Diamond, Delta Gold, UsAir Gold, IHG Plat
Posts: 89
Dang. I just lost my points and Choice will not reinstate them for me. 64000 points down the drain. I did not get notification because I had not selected any form of communication in my account. Points were removed two days ago. Although I have not stayed with them for a couple of years I will never stay at their properties again. I was going to purchase Choice points under their current promotion but why would I do that now. Make sure you have communications set either email or snail mail so this does not happen to you.
May 8, 2018, 5:46 pm
#25
Join Date: Feb 2013
Posts: 48
So mad. I also just had 64000 points lost. The whole situation is so customer unfriendly. Even if you are opted-into communications from Choice, there is no notification from Choice that points are about to expire, that they do expire, or anything like that. Email statements only show balance and have no messaging about expiration whatsoever.
May 8, 2018, 7:30 pm
#26
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,461
So, you don’t have any Choice points activity ( like maybe staying at a hotel for a night )for 18 months, nor do you look at your account online ( points expiration date is clearly shown ) , it is difficult to have sympathy.
Here is a hint. All of your points at all of your programs have expiration dates for non- activity. If you want to keep your points, check them out every once in a while.
Here is a hint. All of your points at all of your programs have expiration dates for non- activity. If you want to keep your points, check them out every once in a while.