IAD TSA can't recognize a Flashlight
#1
Original Poster
Join Date: Sep 2005
Location: IAD
Programs: GS MM United, Hilton Diamond, ICH Gold, Mariott Silver, TWA Plat MM (just for old times sake)
Posts: 323
IAD TSA can't recognize a Flashlight
Well, I got picked for a full screening today because of my flashlight!
I carry a small metal INOVA 5 LED 65 Lumen flashlight in my briefcase (and have for 2 years). But today, I get a screener that alerts on it, so they tear my briefcase apart... claiming I have a "device" in it... The woman finally locates the flashlight, but can't find the button (it's a screw type butt plate with a momentary on, which I had unscrewed to make sure it doesn't come on in the bag). She finally screws it in while looking at the LEDs, it comes on and scares her, so she does one of those "EEEP" sounds and drops it. Of course that brings a crowd- I get hauled over to the side and get the full barrage... They wiped every bag, my shoes, my leather jacket, opened my carry on, and looked through EVERY item. There's a big discussion over the flashlight as it has lithium batteries and is "too bright". Finally, 20 minutes later, my stuff is thrown back in the bag and I'm told I can go. I asked for a complaint form, and get the song and dance that I was not "singled" out... Yeah, right!
I walk around writing the names of the individuals that were involved, and I get a supervisor who tells me, "If you don't leave I will have you arrested for harassing the officers." What a way to start the day!
I carry a small metal INOVA 5 LED 65 Lumen flashlight in my briefcase (and have for 2 years). But today, I get a screener that alerts on it, so they tear my briefcase apart... claiming I have a "device" in it... The woman finally locates the flashlight, but can't find the button (it's a screw type butt plate with a momentary on, which I had unscrewed to make sure it doesn't come on in the bag). She finally screws it in while looking at the LEDs, it comes on and scares her, so she does one of those "EEEP" sounds and drops it. Of course that brings a crowd- I get hauled over to the side and get the full barrage... They wiped every bag, my shoes, my leather jacket, opened my carry on, and looked through EVERY item. There's a big discussion over the flashlight as it has lithium batteries and is "too bright". Finally, 20 minutes later, my stuff is thrown back in the bag and I'm told I can go. I asked for a complaint form, and get the song and dance that I was not "singled" out... Yeah, right!
I walk around writing the names of the individuals that were involved, and I get a supervisor who tells me, "If you don't leave I will have you arrested for harassing the officers." What a way to start the day!
#2

Join Date: Apr 2003
Location: Arlington VA
Posts: 5,735
Originally Posted by Old NFO
I asked for a complaint form, and get the song and dance that I was not "singled" out... Yeah, right!
I walk around writing the names of the individuals that were involved, and I get a supervisor who tells me, "If you don't leave I will have you arrested for harassing the officers." What a way to start the day!
I walk around writing the names of the individuals that were involved, and I get a supervisor who tells me, "If you don't leave I will have you arrested for harassing the officers." What a way to start the day!
#3
Original Poster
Join Date: Sep 2005
Location: IAD
Programs: GS MM United, Hilton Diamond, ICH Gold, Mariott Silver, TWA Plat MM (just for old times sake)
Posts: 323
Originally Posted by AArlington
Did you ask the super for his name instead? You suffered property damage as a result of their incompetence. You had every right to document it.
#4
Join Date: Sep 2005
Location: soaking up the sun
Programs: unemployment
Posts: 687
Originally Posted by Old NFO
I did get his name, but didn't get all of his badge #, but I am documenting all of this and will mail the completed complaint to the FSD, copy to DHS. The flashlight still works, so I can't complain about that 

#5
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend




Join Date: Oct 2004
Location: Between DCA and IAD
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Originally Posted by Old NFO
I asked for a complaint form, and get the song and dance that I was not "singled" out... Yeah, right!

The fact that they were clueless, treated you and your property poorly, etc. should be grounds for complaint IMHO (but then again, I know some of the TSA staff at IAD all too well, and they feel that we are all potential Osamas who must be put in our places)
Originally Posted by Old NFO
I walk around writing the names of the individuals that were involved, and I get a supervisor who tells me, "If you don't leave I will have you arrested for harassing the officers." What a way to start the day!
#6
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
Originally Posted by Old NFO
She finally screws it in while looking at the LEDs, it comes on and scares her, so she does one of those "EEEP" sounds and drops it.
#7
Join Date: Sep 2004
Location: Colorado
Programs: TSA
Posts: 2,745
Originally Posted by LessO2
If a TSAer "eeeks" over a flashlight and triggers that kind of a reaction from evryone else, what does that say about TSA preparedness if an actual bomb came through?
#8
Original Poster
Join Date: Sep 2005
Location: IAD
Programs: GS MM United, Hilton Diamond, ICH Gold, Mariott Silver, TWA Plat MM (just for old times sake)
Posts: 323
Originally Posted by bambi47
Don't know what else to say to you except sorry for the way you were treated. Please make sure it goes directly to the FSD, mark it confiditional, that way it won't get lost. Let me know if I can help. Again, sorry. 

I had dinner Friday night with some folks from DHS and CBP, among other things, this subject came up- Our "consensus" was that many in TSA figure time is on their side, e.g. people have flights to catch and are less prone to complain as that takes time; also, pushing people through means people don't have the luxury of going against the push of people to find individuals and get names and numbers. Lastly, the implied threats tend to put people on the defensive and make them weigh whether they "really" want to push the issue and risk arrest.
#10
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Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
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Originally Posted by bambi47
Don't know what else to say to you except sorry for the way you were treated. Please make sure it goes directly to the FSD, mark it confiditional, that way it won't get lost. Let me know if I can help. Again, sorry. 

#12
Join Date: Dec 2004
Programs: AA, WN RR
Posts: 3,122
Originally Posted by coachrowsey
Again this is more TSA stupidity involving flashlights(see other thread). These people are total idiots. They just don't get it.
#13
Join Date: Dec 2004
Programs: AA, WN RR
Posts: 3,122
Originally Posted by eyecue
That one is easy! We leave! First we put on those shirts that say "if you see me running, try to keep up!



