Travelers Report 'Mayhem' at Newark Airport Security Check
Nov 1, 2019, 10:48 am
#1
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Travelers Report 'Mayhem' at Newark Airport Security Check
Apparently TSA hasn't figured out how to plan for higher traffic levels caused by cancellations and delays due to weather or other events. Reports of TSA lines wrapping 4 times around for Pre Check and even longer lines for non Pre Check.
It doesn't take a lot of thought to realize that passenger loads will be higher after a period of delays and cancellations. So why it it that TSA managers can't staff checkpoints to meet surge loads?
Travelers Report 'Mayhem' at Newark Airport Security Check
For roughly $8,000,000,000.00 for TSA funding, each and every year, I expect more from TSA!
It doesn't take a lot of thought to realize that passenger loads will be higher after a period of delays and cancellations. So why it it that TSA managers can't staff checkpoints to meet surge loads?
Travelers Report 'Mayhem' at Newark Airport Security Check
Flyers at Newark Liberty International Airport reported unprecedented lines at the TSA security checkpoint Friday morning, decrying "nightmarish" queues and chaos they said erupted with little to no information about the delays.
Last edited by Boggie Dog; Nov 1, 2019 at 2:52 pm
Nov 1, 2019, 1:41 pm
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EWR TSA screening checkpoints have been a major mess before. Flying UA out of EWR has been made very painful at times just because of the TSA’s ways.
Nov 1, 2019, 8:48 pm
#4
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chronic issue
Security delays at EWR are chronic, not sporadic. I have contacted the Port Authority about the problem # times. I cut & paste one of their replies (from 2015):
On behalf of the Newark Liberty International Airport community, please accept our apologies for your recent experience while traveling through our facility. Customer service is very important to us, the airlines and service providers. I am disappointed to hear that you were not afforded the level of service we strive to provide. As you are aware, the U.S. Transportation Security Administration (TSA) is the federal agency responsible for passenger screening. A representative from the TSA is copied on this email for response and handling.
NB Its worth noting that the TSA never bothered to reply. If they did, they would blame EWR while EWR blames them. Convenient or what?
What will it take to fix it? Mario Cuomo? More press reports like this? Americans speaking out??
On behalf of the Newark Liberty International Airport community, please accept our apologies for your recent experience while traveling through our facility. Customer service is very important to us, the airlines and service providers. I am disappointed to hear that you were not afforded the level of service we strive to provide. As you are aware, the U.S. Transportation Security Administration (TSA) is the federal agency responsible for passenger screening. A representative from the TSA is copied on this email for response and handling.
NB Its worth noting that the TSA never bothered to reply. If they did, they would blame EWR while EWR blames them. Convenient or what?
What will it take to fix it? Mario Cuomo? More press reports like this? Americans speaking out??