JFK fiasco
Oct 19, 2015 | 1:27 pm
#1
Original Poster
Join Date: Jul 2010
Location: Rocky MOuntain High
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Posts: 461
JFK fiasco
On Saturday night I was returning to my home in SLC from Rome via JFK. Sadly I was marked as a 'SSSS' passenger despite my Pre-Check status and had the most humiliating experience I've ever had with TSA. I was literally groped by two different women, one in front of everyone (no offer to do so privately) and one behind closed locked doors. I was aggressively touched by women in ways I wouldn't let anyone touch me. It was shocking. Caused me to miss a fight and everything.
I sent an email complaint to TSA, I don't expect and answer from them. Any other recourse?
I sent an email complaint to TSA, I don't expect and answer from them. Any other recourse?
Oct 19, 2015 | 1:55 pm
#2
Join Date: Jun 2015
Location: MSP
Programs: Delta SkyMiles, AmEx, NorthWest WorldPerks, Jelly of the Month. S&H Green Stamps, Subway sub club
Posts: 1,754
On Saturday night I was returning to my home in SLC from Rome via JFK. Sadly I was marked as a 'SSSS' passenger despite my Pre-Check status and had the most humiliating experience I've ever had with TSA. I was literally groped by two different women, one in front of everyone (no offer to do so privately) and one behind closed locked doors. I was aggressively touched by women in ways I wouldn't let anyone touch me. It was shocking. Caused me to miss a fight and everything.
I sent an email complaint to TSA, I don't expect and answer from them. Any other recourse?
I sent an email complaint to TSA, I don't expect and answer from them. Any other recourse?
1. Get a lawyer
2. File a lawsuit
3. ????
4. Profit.
Oct 19, 2015 | 2:21 pm
#4
Join Date: Aug 2012
Posts: 3,526
On Saturday night I was returning to my home in SLC from Rome via JFK. Sadly I was marked as a 'SSSS' passenger despite my Pre-Check status and had the most humiliating experience I've ever had with TSA. I was literally groped by two different women, one in front of everyone (no offer to do so privately) and one behind closed locked doors. I was aggressively touched by women in ways I wouldn't let anyone touch me. It was shocking. Caused me to miss a fight and everything.
I sent an email complaint to TSA, I don't expect and answer from them. Any other recourse?
I sent an email complaint to TSA, I don't expect and answer from them. Any other recourse?
~~
File a complaint using this form. Keep a copy of your narrative!!!!
https://www.oig.dhs.gov/hotline/hotline.php
Oct 19, 2015 | 2:23 pm
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
This will all have been digitally recorded on video. Get your complaint into TSA using the webform ASAP and ask that the recording be preserved. Give them the time you went through the checkpoint and describe the location in the checkpoint and what you were wearing.
You can follow up with everything else later, but once the recording is gone, it's gone.
You can follow up with everything else later, but once the recording is gone, it's gone.
Oct 19, 2015 | 2:27 pm
#6
Original Poster
Join Date: Jul 2010
Location: Rocky MOuntain High
Programs: Delta Gold Medallion, Marriott Gold, Hilton, Hertz
Posts: 461
Why two gropes and why didn't you refuse the second one - or at least refuse to go into a private room for that one?
~~
File a complaint using this form. Keep a copy of your narrative!!!!
https://www.oig.dhs.gov/hotline/hotline.php
~~
File a complaint using this form. Keep a copy of your narrative!!!!
https://www.oig.dhs.gov/hotline/hotline.php
Oct 19, 2015 | 2:28 pm
#7
Join Date: Aug 2012
Posts: 3,526
This will all have been digitally recorded on video. Get your complaint into TSA using the webform ASAP and ask that the recording be preserved. Give them the time you went through the checkpoint and describe the location in the checkpoint and what you were wearing.
You can follow up with everything else later, but once the recording is gone, it's gone.
You can follow up with everything else later, but once the recording is gone, it's gone.
Oct 19, 2015 | 2:28 pm
#8
Original Poster
Join Date: Jul 2010
Location: Rocky MOuntain High
Programs: Delta Gold Medallion, Marriott Gold, Hilton, Hertz
Posts: 461
This will all have been digitally recorded on video. Get your complaint into TSA using the webform ASAP and ask that the recording be preserved. Give them the time you went through the checkpoint and describe the location in the checkpoint and what you were wearing.
You can follow up with everything else later, but once the recording is gone, it's gone.
You can follow up with everything else later, but once the recording is gone, it's gone.
Oct 19, 2015 | 2:32 pm
#9
Join Date: Aug 2012
Posts: 3,526
Filing a complaint on the TSA website is an exercise in futility as complaints are farmed out to a third party
Oct 19, 2015 | 2:33 pm
#10
Join Date: Aug 2012
Posts: 3,526
Oct 19, 2015 | 2:35 pm
#11
Original Poster
Join Date: Jul 2010
Location: Rocky MOuntain High
Programs: Delta Gold Medallion, Marriott Gold, Hilton, Hertz
Posts: 461
Oct 19, 2015 | 2:41 pm
#13
Original Poster
Join Date: Jul 2010
Location: Rocky MOuntain High
Programs: Delta Gold Medallion, Marriott Gold, Hilton, Hertz
Posts: 461
Oct 19, 2015 | 2:46 pm
#14
Join Date: Aug 2012
Posts: 3,526
Oct 19, 2015 | 3:00 pm
#15
Original Poster
Join Date: Jul 2010
Location: Rocky MOuntain High
Programs: Delta Gold Medallion, Marriott Gold, Hilton, Hertz
Posts: 461
At the end no explanation.....no apology.