Light hearted TSA agents
#76
Join Date: Feb 2007
Location: SEA
Programs: Delta TDK(or care)WIA, Hilton Diamond
Posts: 1,869
I greet everyone with innocuous phrases, "hello, how are you" or something along those lines. If the passenger responds in a similar fashion, and begins or seems receptive to small talk, I continue - if not, they go about their business. I can't speak for anyone else, but none of you are ever going to be forced to respond to personal chat for anything with me. If you do not wish to engage, that is entirely your right, and have a nice life. Of course, based upon stories here, YMMV.
Did Roger Vanderklok have a right to pass through the checkpoint without having a TSA clerk file a false police report against him and then commit perjury at his trial?
Did the rights of these passengers protect them from abuse by TSA clerks? Were any of the TSA clerks who abused these passengers fired?
#77
FlyerTalk Evangelist




Join Date: Mar 2008
Location: DFW
Posts: 30,986
TSA considers all travelers to be potential terrorist. I don't see the harm in considering all of them to be inanimate until proven otherwise.
#78
Join Date: Nov 2008
Posts: 3,657
Oh, you mean like TSA employees who can't tell the difference between ounces used to measure mass and ounces used to measure volume?
Or TSA employees who can't seem to distinguish between "3 oz", "3.0 oz", "3.4 oz", and "100 ml"?
Regrettably, there's no lack of innumeracy among us. As I tell my students, there are three types of people: those who can count and those who can't.
(wait for it ...)
Or TSA employees who can't seem to distinguish between "3 oz", "3.0 oz", "3.4 oz", and "100 ml"?
Regrettably, there's no lack of innumeracy among us. As I tell my students, there are three types of people: those who can count and those who can't.
(wait for it ...)
#79
Join Date: May 2011
Programs: Delta Diamond Medallion 1MM, Hilton Diamond, Marriott Gold, National Car Executive Elite
Posts: 550
Wow, this resembles a typical transit through the "checkpoint".
#80
FlyerTalk Evangelist




Join Date: Apr 2013
Posts: 26,417
My experience is that, if I assume the guy I'm dealing with is pretty much like me (a guy who wants to be a nice guy and get through the day with minimal hassles), and treat the guy well and respectfully, things go well. If I assume the guy to have a priority in scamming me, hassling me, demonstrating his "superiority" or otherwise being a d*ck, then things go south.
I've had excellent dealings with TSA, having flown on numerous occasions. Think about that for a minute, then do as you please.
I've had excellent dealings with TSA, having flown on numerous occasions. Think about that for a minute, then do as you please.
#81



Join Date: Mar 2015
Posts: 2,045
My experience is that, if I assume the guy I'm dealing with is pretty much like me (a guy who wants to be a nice guy and get through the day with minimal hassles), and treat the guy well and respectfully, things go well. If I assume the guy to have a priority in scamming me, hassling me, demonstrating his "superiority" or otherwise being a d*ck, then things go south.
I've had excellent dealings with TSA, having flown on numerous occasions. Think about that for a minute, then do as you please.
I've had excellent dealings with TSA, having flown on numerous occasions. Think about that for a minute, then do as you please.
I have dealt with some good to even great TSA Employees and likewise I have dealt with some really awful ones and I do not go in with a mindset, more I just want to get through a quickly and easily as possible.
Last edited by kmersh; Sep 24, 2015 at 8:18 am Reason: reword due to my creating my response on a phone and actually missed some words and added a double negative
#82
Join Date: Feb 2007
Location: SEA
Programs: Delta TDK(or care)WIA, Hilton Diamond
Posts: 1,869
My experience is that, if I assume the guy I'm dealing with is pretty much like me (a guy who wants to be a nice guy and get through the day with minimal hassles), and treat the guy well and respectfully, things go well. If I assume the guy to have a priority in scamming me, hassling me, demonstrating his "superiority" or otherwise being a d*ck, then things go south.
I've had excellent dealings with TSA, having flown on numerous occasions. Think about that for a minute, then do as you please.
I've had excellent dealings with TSA, having flown on numerous occasions. Think about that for a minute, then do as you please.
#83




Join Date: Nov 2010
Location: LGA
Programs: Double Unobtainium, Grace L. Ferguson Airline & Storm Door Co.
Posts: 155
My experience is that, if I assume the guy I'm dealing with is pretty much like me (a guy who wants to be a nice guy and get through the day with minimal hassles), and treat the guy well and respectfully, things go well. If I assume the guy to have a priority in scamming me, hassling me, demonstrating his "superiority" or otherwise being a d*ck, then things go south.
However:
--that doesn't mean that one HAS to do these things. TSOs and people in positions of power should realize that pax shouldn't have to be having a great day in order to get through the checkpoint. Likewise, making "jokes", particularly about security threats or barring one's ability to travel, is an implicit threat given the power imbalance between pax and TSOs and the utter lack of recourse afforded to pax;
--I am a white cis male, a native English speaker with an American accent, and I don't look threatening in any stereotypical way (tattoos, dress, etc.) I realize that this affords me privilege in how I am treated. Because I certainly witness hostile behavior by TSOs directed at people who don't enjoy those essentially random characteristics that I do, and bad behavior not directed at me is still bad behavior. It's unprofessional and is emblematic of an attitude that I believe ultimately leads to less secure air travel;
--I also witness hostile behavior, power-tripping, yelling, and other bad behavior by TSOs that doesn't seem to be directed at anyone in general, whether or not the passengers in question are nice to TSOs. Whether it's TSOs barking in loud angry English to pax who don't speak the language at JFK T4, or the snarled "What's your destination?" at MSY, or not letting people maintain visual contact with their carryon luggage while clearing the MMW at RDU, it's still unprofessional choices from TSOs that don't comport with the TSA's mission statement;
And, I've noticed a marked improvement in TSO behavior over the last 2-3 years or so. I'm not a terribly representative sample, as I fly less than some (and a whole lot less than most FTers), but I see much less barking or other hostile behavior from TSOs than I used to. But! It still happens, and I see it maybe 15-20% of the time, as opposed to 80% of the time, and that's still unacceptable.
#84
A FlyerTalk Posting Legend




Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 49,067
I would have thought that no special training was required to make TSOs understand that it is unprofessional to make sick jokes when their hands are inside someone's waistband or they are kneeling eye-level with their hands fumbling between a pax's legs. It is unprofessional to hold up personal items and make distasteful comments while they are rifling a bag.
My doctor gets it - I wonder if he figured it out all by himself or if he had to be trained.
My doctor gets it - I wonder if he figured it out all by himself or if he had to be trained.
#85
FlyerTalk Evangelist




Join Date: Mar 2008
Location: DFW
Posts: 30,986
I would have thought that no special training was required to make TSOs understand that it is unprofessional to make sick jokes when their hands are inside someone's waistband or they are kneeling eye-level with their hands fumbling between a pax's legs. It is unprofessional to hold up personal items and make distasteful comments while they are rifling a bag.
My doctor gets it - I wonder if he figured it out all by himself or if he had to be trained.
My doctor gets it - I wonder if he figured it out all by himself or if he had to be trained.
#86



Join Date: Mar 2015
Posts: 2,045
It is not an excuse for any person (TSA/Police/Physicians/Nurses/etc.) but maybe more of an explanation.
Last edited by kmersh; Sep 25, 2015 at 7:29 am
#87
Join Date: Jul 2010
Location: California. USA
Posts: 1,404
As a Physician, I have to mentally remind myself time and time again that while it is second nature to me, being poked and prodded is not a common experience for the patient. A ew times I have caught myself talking to patient, making small talk till I see the look of dread on their face and then I have to snap my mind back to remembering that the patient is not used to what I am doing to them. It does take some amount of thought (at least I need to think about it) to remember what is wrought process for one person is not for another.
It is not an excuse for any person (TSA/Police/Physicians/Nurses/etc.) but maybe more of an explanation.
It is not an excuse for any person (TSA/Police/Physicians/Nurses/etc.) but maybe more of an explanation.
TSA is hired a lot of times from a pizza box???!!! And they THINK they are going to touch my "privates" without" me having a comment.
SICK
#88
Join Date: Jun 2015
Location: MSP
Programs: Delta SkyMiles, AmEx, NorthWest WorldPerks, Jelly of the Month. S&H Green Stamps, Subway sub club
Posts: 1,754
#89
FlyerTalk Evangelist


Join Date: Mar 2002
Location: An NPR mind living in a Fox News world
Posts: 14,343
Thanks -- I haven't seen the famous pizza box in years! I did see a sign on a gas pump in Alexandria about the same time.
Last edited by essxjay; Sep 29, 2015 at 2:45 pm Reason: removed quoted image
#90
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Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 49,067


