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-   -   Greetings from TSA (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1587030-greetings-tsa.html)

TSAPressSec Aug 20, 2014 10:38 am


Originally Posted by petaluma1 (Post 23393634)
As soon as he said he followed this forum but never heard of the "name game" and then, AFAIK, didn't return with any info on said name game, I knew the whole thing was a farce. His handlers have put a muzzle on him and all he's allowed to say is...

Not at all. I was unaware this was occurring. However, word has gone from HQ that TSOs should not be asking passengers to, "state your name for me." That is not to say that our officer might say, "How are you Mr. Smith," or "Have a nice day Mrs. Jones." If you hear that this is still occurring, please let me know.

We have limited staff in our public affairs office, so being on FlyerTalk as much as I originally envisioned is much more difficult. But no, I have not given up.

goalie Aug 20, 2014 11:02 am


Originally Posted by TSAPressSec (Post 23395178)
Not at all. I was unaware this was occurring. However, word has gone from HQ that TSOs should not be asking passengers to, "state your name for me." That is not to say that our officer might say, "How are you Mr. Smith," or "Have a nice day Mrs. Jones." If you hear that this is still occurring, please let me know.

We have limited staff in our public affairs office, so being on FlyerTalk as much as I originally envisioned is much more difficult. But no, I have not given up.

Thank you for this ^ and can you make sure that the Covenant contract folks at SFO "get the memo" ;) and if we continue to encounter this, what's the best way to report it? Send the date, time and etc specifics via PM to you, e-mail to the "contact us" link on the TSA website, <other method>?

Mad_Max_Esq Aug 20, 2014 11:06 am


Originally Posted by TSAPressSec (Post 23395140)
But yes, this is correct. The vast majority of passengers who experience TSA Pre✓™ have been, and will continue to be, screened via a walk-through metal detector. However, we are expanding the use of Advanced Imaging Technology (AIT) at TSA Pre✓™ checkpoints through a phased approach.

With the utilization of AIT at select TSA Pre✓™ checkpoints, a random generator on each walk-through metal detector may direct a passenger to be screened via an AIT unit; happened to me Monday, and added less than 30-second to my screening.

So, in other words, you're drastically reducing the value of pre-check. Got it.

TSAPressSec Aug 20, 2014 11:11 am


Originally Posted by goalie (Post 23395290)
Thank you for this ^ and can you make sure that the Covenant contract folks at SFO "get the memo" ;) and if we continue to encounter this, what's the best way to report it? Send the date, time and etc specifics via PM to you, e-mail to the "contact us" link on the TSA website, <other method>?

I have, thanks. I want to know personally, so please let me know. PM would be great, so I can bring this up to our operational folks immediately.

chollie Aug 20, 2014 11:14 am


Originally Posted by TSAPressSec (Post 23395140)
With the utilization of AIT at select TSA Pre✓™ checkpoints, a random generator on each walk-through metal detector may direct a passenger to be screened via an AIT unit; happened to me Monday, and added less than 30-second to my screening.

I'm glad it only took 30-seconds (and impressed that you timed it!)

That won't be the case for folks like myself, particularly at PHX T2. I'm physically incapable of assuming and holding the position in the AIT. At PHX T2 (and sometimes at other airports, always at PHX T2), the rule is that if you are medically or physically incapable of using the AIT, you are an 'opt out'. This means the full body grope and the full bag search-and-swab (this is how 'artfully concealed in a clearly-labelled prescription pill bottle' nitro pills were discovered and confiscated).

This entire process takes much more than 30 seconds, particularly with one TSO who insists that you maintain eye contact throughout the grope, otherwise you have to start all over again with the pre-grope remarks.

goalie Aug 20, 2014 11:23 am


Originally Posted by TSAPressSec (Post 23395337)

Originally Posted by goalie (Post 23395290)
Thank you for this ^ and can you make sure that the Covenant contract folks at SFO "get the memo" ;) and if we continue to encounter this, what's the best way to report it? Send the date, time and etc specifics via PM to you, e-mail to the "contact us" link on the TSA website, <other method>?

I have, thanks. I want to know personally, so please let me know. PM would be great, so I can bring this up to our operational folks immediately.

Thank you again ^ :)

FliesWay2Much Aug 20, 2014 11:40 am


Originally Posted by TSAPressSec (Post 23395140)
But yes, this is correct. The vast majority of passengers who experience TSA Pre✓™ have been, and will continue to be, screened via a walk-through metal detector. However, we are expanding the use of Advanced Imaging Technology (AIT) at TSA Pre✓™ checkpoints through a phased approach.

With the utilization of AIT at select TSA Pre✓™ checkpoints, a random generator on each walk-through metal detector may direct a passenger to be screened via an AIT unit; happened to me Monday, and added less than 30-second to my screening.

It's not about how fast it takes a citizen to get through the TSA checkpoint. It's all about intrusiveness, privacy, and a proper response to a validated threat. You people have done a great job since 2001 of manipulating the debate to avoid this issue.


Originally Posted by Mad_Max_Esq (Post 23395309)
So, in other words, you're drastically reducing the value of pre-check. Got it.

Many of us have written on FT that PreCheck is nothing more than a government extortion program designed to silence a group of adversaries (frequent flyers) by addicting them to PreCheck just like a pusher slowly addicts a victim on drugs. At first, the pusher give you the drugs for free. When he has you hooked, he starts charging you more & more. Because you are addicted by then, you are willing to pay any price.

I personally have likened PreCheck to the Communist system of privileges. In this case, the Party (i.e.: TSA) wishes to silence dissent among a large group of citizens. The party creates a system of privileges it grants to this now-privileged class of people. The privileged class dare not speak out against the party because the party can take away those privileges at any time for any reason.

...and, we all lined up (Some of us didn't line up and never will.) and gladly paid our $85 because we wanted our government to designate us as "privileged."

Shame on us.

petaluma1 Aug 20, 2014 1:25 pm


Originally Posted by TSAPressSec (Post 23395178)
Not at all. I was unaware this was occurring. However, word has gone from HQ that TSOs should not be asking passengers to, "state your name for me." That is not to say that our officer might say, "How are you Mr. Smith," or "Have a nice day Mrs. Jones." If you hear that this is still occurring, please let me know.

We have limited staff in our public affairs office, so being on FlyerTalk as much as I originally envisioned is much more difficult. But no, I have not given up.

I guess the screeners at the several airports one of our members transited in the recent past never got that memo. Sorry, can't find his/her post on the subject but it was within the last week to ten days.

Have FSDs been advised to not institute such a scheme on their own?

Would you have reappeared without a push from those of us who are disbelievers?

~~

Sorry, it wasn't at FT but rather at TSA News:


One other thing: on my travels last week I discovered that every ID checker at six different airports (PHL, DFW, AUS, IAH, SNA, and LAX) demanded that I say my name out loud before I could pass. (I was tempted to shout out "Rumpelstiltskin!"). Clearly that was last week's Triumph Over Terror Tactic™.
Posted 4 days ago.

chollie Aug 20, 2014 2:05 pm

It's summertime, lots of people are on vacation, so presumably they didn't get the word. FSDs come back and have to deal with a backlog before they can pass the word on to their staff (assuming they agree to implement the change at their airport). TSOs come back to work and have no way of knowing that things changed while they were gone.

petaluma1 Aug 20, 2014 2:14 pm


Originally Posted by chollie (Post 23396428)
It's summertime, lots of people are on vacation, so presumably they didn't get the word. FSDs come back and have to deal with a backlog before they can pass the word on to their staff (assuming they agree to implement the change at their airport). TSOs come back to work and have no way of knowing that things changed while they were gone.

Sorry, that excuse just doesn't fly.

Do you think that the same would work in reverse, i.e., a new procedure is instituted but it's put on hold until the FSD comes back from vacation? Every FSD has an assistant FSD to implement new procedures in the absence of the FSD or in this case to tell screeners to stop demanding passengers speak their name.

CDKing Aug 20, 2014 2:16 pm


Originally Posted by TSAPressSec (Post 23395140)
With the utilization of AIT at select TSA Pre✓™ checkpoints, a random generator on each walk-through metal detector may direct a passenger to be screened via an AIT unit; happened to me Monday, and added less than 30-second to my screening.

Which means adding another 15-20 min waiting for the pat-down since no way in hell im going through those scanners. The alleged science stating they are safe is just more made up garbage from the TSA. Also you have days the randometer is jacked up to "every other person" mode

Sadly i can go to almost any country in the world including those on watchlist, with GE and no bag check but to go through precheck i'm some kind of criminal.


Originally Posted by chollie (Post 23395358)
That won't be the case for folks like myself, particularly at PHX T2. I'm physically incapable of assuming and holding the position in the AIT.

They just scan you with arm down. Every once in a while you will get someone who will stick their hand up as far as possible. Lucky for me gentle so far but there are reports in the past of TSO forcefully raising arm so far it causes pain. I see me losing my precheck when i go off on one of those TSO's

chollie Aug 20, 2014 2:36 pm


Originally Posted by CDKing (Post 23396487)
Which means adding another 15-20 min waiting for the pat-down since no way in hell im going through those scanners. The alleged science stating they are safe is just more made up garbage from the TSA. Also you have days the randometer is jacked up to "every other person" mode

Sadly i can go to almost any country in the world including those on watchlist, with GE and no bag check but to go through precheck i'm some kind of criminal.



They just scan you with arm down. Every once in a while you will get someone who will stick their hand up as far as possible. Lucky for me gentle so far but there are reports in the past of TSO forcefully raising arm so far it causes pain. I see me losing my precheck when i go off on one of those TSO's

Not an option that's ever been offered to me, and I have been told (not asked, told) to demonstrate my physical limitations to the TSO directing folks to the NoS.

CDKing Aug 20, 2014 2:56 pm


Originally Posted by chollie (Post 23396588)
Not an option that's ever been offered to me, and I have been told (not asked, told) to demonstrate my physical limitations to the TSO directing folks to the NoS.

Ive always just shown how high as a way of explaining it. saves me from repeating it 20 times before they can figure out what i'm trying to say. Always a confused look on the TSOs face like they have never seen a person not be able to. Now they just shrug and put me through anyways.

chollie Aug 20, 2014 4:07 pm


Originally Posted by CDKing (Post 23396704)
Ive always just shown how high as a way of explaining it. saves me from repeating it 20 times before they can figure out what i'm trying to say. Always a confused look on the TSOs face like they have never seen a person not be able to. Now they just shrug and put me through anyways.

Sometimes I get sent to the NoS anyway. Then when I assume the position and stand still, the NoS monitor calls for a groper because they can't get a proper scan.

The advantage to this is that there always seems to be a groper ready to 'resolve' NoS anomalies, unlike when one has to be specially summoned if I tell the traffic director TSO that I can't assume and hold the position.

FriendlySkies Aug 21, 2014 8:53 am


Originally Posted by TSAPressSec (Post 23395140)
Sorry, been out of the office for a few different reasons, but trying to get caught up on emails, social media, FT, etc. Will try to get further caught up over the weekend as well.

But yes, this is correct. The vast majority of passengers who experience TSA Pre✓™ have been, and will continue to be, screened via a walk-through metal detector. However, we are expanding the use of Advanced Imaging Technology (AIT) at TSA Pre✓™ checkpoints through a phased approach.

With the utilization of AIT at select TSA Pre✓™ checkpoints, a random generator on each walk-through metal detector may direct a passenger to be screened via an AIT unit; happened to me Monday, and added less than 30-second to my screening.

Important to note:

TSA Pre✓™ eligible passengers, who prefer to be screened via AIT, will now have the opportunity to do so at these select checkpoints. Many passengers with joint replacements, prosthetics or other medical devices that would regularly alarm when passing through a walk-through metal detector often prefer this technology because it is quicker and less invasive than a pat down. Unlike standard lanes, passengers will not be required to divest their shoes, light outerwear and/or belt. Passengers who alarm when passing through the walk-through metal detector due to metal soles or other metallic items can now utilize AIT without requiring the divesture of shoes. Previously, if a passenger alarmed when passing through the walk-through metal detector after multiple passes, that passenger would be required to receive a pat-down. Passengers at these select TSA Pre✓™ checkpoints, where available, will now have the option of being screened via AIT, possibly precluding the need for a pat-down.

What if a passenger can't go through the scanner? What provisions are in place?


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