Cancer Patients Abused by TSA [merged threads]
#121
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Join Date: Mar 2002
Location: An NPR mind living in a Fox News world
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I reached out to the TSA to get their reaction to the video. They sent me this statement: "The Transportation Security Administration takes reports of alleged impropriety very seriously. TSA reviewed what occurred during the screening of Ms. Denise Albert at LAX on December 4 that caused a stressful situation for Ms. Albert. Ms. Albert was eventually provided a private screening environment with a witness in attendance that resolved the situation. TSA deeply regrets the distress this additional security screening caused Ms. Albert. We have spoken directly to Ms. Albert to address her concerns."
#122
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,786
Another interview: http://www.cnn.com/videos/us/2016/12...-hill-intv.hln
#123
Join Date: Aug 2012
Posts: 3,526
Denise Albert
Ms. Albert has joined the ranks of those whom TSA has asked to advise on treatment of passengers with medical issues. How long before she, too, becomes disillusioned?
http://ht.ly/mWk530es5zG
http://ht.ly/mWk530es5zG
So, please, watch the video. Know your rights. Pass this along. Remember, the TSA is here to protect us. Not hurt us. As a mom, I am very proud that my children know that I stood up for my rights and because of it others will be helped in the future.
#124
A FlyerTalk Posting Legend
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 41,700
Our news media is pathetic.
Why didn't someone ask TSA how long the aggressive TSO has been employed? and if she has already been to the 'academy' for her two-week vacay/refresher course?
The truth is, she was doing exactly what she was trained to do - she was exercising her 'screener discretion' to decide to break this woman down. We know the screener wasn't doing anything wrong because not a single other screener - TSO, LTSO or STSO - saw anything unusual or wrong or spoke up.
It appeared that when it looked like the police might get involved, suddenly two supervisors appeared to resolve the situation. I guess they were done playing with their cellphones or their personal conversation.
The same thing happened to me during a particularly awful experience. No supervisors anywhere. I demanded the police and all of a sudden an LTSO was available to 'resolve' the situation.
Why didn't someone ask TSA how long the aggressive TSO has been employed? and if she has already been to the 'academy' for her two-week vacay/refresher course?
The truth is, she was doing exactly what she was trained to do - she was exercising her 'screener discretion' to decide to break this woman down. We know the screener wasn't doing anything wrong because not a single other screener - TSO, LTSO or STSO - saw anything unusual or wrong or spoke up.
It appeared that when it looked like the police might get involved, suddenly two supervisors appeared to resolve the situation. I guess they were done playing with their cellphones or their personal conversation.
The same thing happened to me during a particularly awful experience. No supervisors anywhere. I demanded the police and all of a sudden an LTSO was available to 'resolve' the situation.
#125
Join Date: Apr 2003
Location: BOS and vicinity
Programs: Former UA 1P
Posts: 3,725
Ms. Albert has joined the ranks of those whom TSA has asked to advise on treatment of passengers with medical issues. How long before she, too, becomes disillusioned?
http://ht.ly/mWk530es5zG
http://ht.ly/mWk530es5zG
And of course, the TSA youtube video doesn't allow comments so there is no way to link to Ms. Albert's original complete story or video. That is what people need to read and see.
#126
Join Date: Aug 2012
Posts: 3,526
I don't understand why she's thanking TSA or why she agreed to do a minute-long puff-piece video that shows idealized, staged screening and says nothing specific about what she went through or what actions TSA claims to have taken to prevent it from happening again.
And of course, the TSA youtube video doesn't allow comments so there is no way to link to Ms. Albert's original complete story or video. That is what people need to read and see.
And of course, the TSA youtube video doesn't allow comments so there is no way to link to Ms. Albert's original complete story or video. That is what people need to read and see.
#127
A FlyerTalk Posting Legend
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 41,700
I don't understand why she's thanking TSA or why she agreed to do a minute-long puff-piece video that shows idealized, staged screening and says nothing specific about what she went through or what actions TSA claims to have taken to prevent it from happening again.
And of course, the TSA youtube video doesn't allow comments so there is no way to link to Ms. Albert's original complete story or video. That is what people need to read and see.
And of course, the TSA youtube video doesn't allow comments so there is no way to link to Ms. Albert's original complete story or video. That is what people need to read and see.
Like everything else, these matters are 100% up to the individual screener.
#128
Join Date: Aug 2012
Posts: 3,526
Here's the latest update on the Denise Albert saga:
https://www.tsa.gov/blog/2017/10/05/...denise-alberts
Interestingly, Burns neglected to include any link to Ms. Albert's original reporting on the incident so to refresh your memories, here it is:
http://people.com/bodies/denise-albe...er-medication/
Does anyone think that anything has changed with TSA and that like Ms. Williamson (mother of the young boy who had to endure a prolonged grope) she was just used to shut her up?
https://www.tsa.gov/blog/2017/10/05/...denise-alberts
When we saw Denise on television discussing her experience, we realized that she was trying to educate others with medical conditions about the security screening process. We reached out to Denise and asked if she would be willing to help us produce a travel tips video for cancer patients. She was immediately onboard and driving the effort every step of the way; from reviewing the script to assisting with post production.
http://people.com/bodies/denise-albe...er-medication/
Does anyone think that anything has changed with TSA and that like Ms. Williamson (mother of the young boy who had to endure a prolonged grope) she was just used to shut her up?
#129
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Join Date: Mar 2008
Location: DFW
Posts: 28,113
Here's the latest update on the Denise Albert saga:
https://www.tsa.gov/blog/2017/10/05/...denise-alberts
Interestingly, Burns neglected to include any link to Ms. Albert's original reporting on the incident so to refresh your memories, here it is:
http://people.com/bodies/denise-albe...er-medication/
Does anyone think that anything has changed with TSA and that like Ms. Williamson (mother of the young boy who had to endure a prolonged grope) she was just used to shut her up?
https://www.tsa.gov/blog/2017/10/05/...denise-alberts
Interestingly, Burns neglected to include any link to Ms. Albert's original reporting on the incident so to refresh your memories, here it is:
http://people.com/bodies/denise-albe...er-medication/
Does anyone think that anything has changed with TSA and that like Ms. Williamson (mother of the young boy who had to endure a prolonged grope) she was just used to shut her up?
A feel good video produced by TSA doesn't fix the underlying problem of poorly trained, uncaring TSA screeners.
#130
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Join Date: Mar 2002
Location: An NPR mind living in a Fox News world
Posts: 14,165
Glad I read and viewed this on an empty stomach. Cancer aside, she comes from a long line of radio and television personalities, so I guess it's in her DNA to want to be in front of a camera. It's going to have to be up to us to fill up the comment section with the rest of the story.
#131
Join Date: Aug 2012
Posts: 3,526
Glad I read and viewed this on an empty stomach. Cancer aside, she comes from a long line of radio and television personalities, so I guess it's in her DNA to want to be in front of a camera. It's going to have to be up to us to fill up the comment section with the rest of the story.
#132
Join Date: Sep 2006
Posts: 6,967
When we saw Denise on television discussing her experience, we realized that she was trying to educate others with medical conditions about the security screening process. We reached out to Denise and asked if she would be willing to help us produce a travel tips video for cancer patients. She was immediately onboard and driving the effort every step of the way; from reviewing the script to assisting with post production.
I resumed travel less than two weeks after five surgeries, one of which was extremely invasive and significant.
In all that time, I have not needed a travel tips video. I simply tell the person manning the screening belt that I am unable to use the scanning device, and the person doing the pat down that I have a number of extremely large scars.
In the rest of the world, my experience has been neutral to positive. I have been treated with kindness and consideration, and given countless well wishes for a good recovery. In MUC, we have a new type of MMW, and I was reassured by airport management that 'This is not America' and that I can continue to decline the machine and request a (public, non-invasive) pat down.
This thread sickens me, especially now that my role has changed from ordinary FTer to one with significantly more insight into the challenges some face when travelling.
#133
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Join Date: Mar 2008
Location: DFW
Posts: 28,113
Since my diagnos(e)s, I have logged even more kilometres than I did in a usual high of very frequent travel. I have been to even more unusual corners of the world, using every possible day to explore the world. (In the past year, I did have one trip to the US, and one transit through the US)
I resumed travel less than two weeks after five surgeries, one of which was extremely invasive and significant.
In all that time, I have not needed a travel tips video. I simply tell the person manning the screening belt that I am unable to use the scanning device, and the person doing the pat down that I have a number of extremely large scars.
In the rest of the world, my experience has been neutral to positive. I have been treated with kindness and consideration, and given countless well wishes for a good recovery. In MUC, we have a new type of MMW, and I was reassured by airport management that 'This is not America' and that I can continue to decline the machine and request a (public, non-invasive) pat down.
This thread sickens me, especially now that my role has changed from ordinary FTer to one with significantly more insight into the challenges some face when travelling.
I resumed travel less than two weeks after five surgeries, one of which was extremely invasive and significant.
In all that time, I have not needed a travel tips video. I simply tell the person manning the screening belt that I am unable to use the scanning device, and the person doing the pat down that I have a number of extremely large scars.
In the rest of the world, my experience has been neutral to positive. I have been treated with kindness and consideration, and given countless well wishes for a good recovery. In MUC, we have a new type of MMW, and I was reassured by airport management that 'This is not America' and that I can continue to decline the machine and request a (public, non-invasive) pat down.
This thread sickens me, especially now that my role has changed from ordinary FTer to one with significantly more insight into the challenges some face when travelling.