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-   Checkpoints and Borders Policy Debate (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate-687/)
-   -   TSA customer relations in checkpoint queue (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1366705-tsa-customer-relations-checkpoint-queue.html)

TSORon Jul 16, 2012 10:23 am


Originally Posted by Carl Johnson (Post 18938095)
Ron suggested that the guy was a BDscreening clerk. That whole process is violation of constitutional rights and a waste of taxpayer money.

You "might" want to read what PTravel has to say. Despite my personal misgivings about his career claims, many here believe that he is indeed an attorney and has some knowledge on the subject. Unless of course you are an attorney, which I doubt for some reason.

ladytraveler Jul 16, 2012 10:27 am


Originally Posted by onlyairfare (Post 18937757)
As a woman who often travels alone, I would rather not have a discussion with a stranger about where I am traveling and what I will be doing there. Others could overhear and use the information to my disadvantage - decreasing rather than increasing my security.

This!!!

I've never understood why the TSA doesn't seem to get it that many women aren't comfortable chatting away with strangers in strange places. Does no one in the government read the news about kidnappings and sexual assaults?

Boggie Dog Jul 16, 2012 10:40 am


Originally Posted by onlyairfare (Post 18937757)
As a woman who often travels alone, I would rather not have a discussion with a stranger about where I am traveling and what I will be doing there. Others could overhear and use the information to my disadvantage - decreasing rather than increasing my security.

I don't necessarily want to listen to some stranger blather about his kids, especially when I wish to focus removing shoes/belt/laptop, and on avoiding irradiation.

If I have questions about the security process I might ask them, or I might not, since a TSO may give an inaccurate answer - such as an assurance that the backscatter is absolutely safe. If they are patrolling in uniform, those who have questions can ask, without being prodded "Do you have questions?"

Evidence of the lack of knowledge displayed by many TSA screeners can be found in numerous videos of TSA screeners telling people they can't video record the screening area. If TSA can't provide effective training and teach its employees something as simple as video recording is permissible then why should we expect TSA screeners to be competent in any other area of TSA processes?

Carl Johnson Jul 16, 2012 10:47 am


Originally Posted by TSORon (Post 18939443)
You "might" want to read what PTravel has to say. Despite my personal misgivings about his career claims, many here believe that he is indeed an attorney and has some knowledge on the subject. Unless of course you are an attorney, which I doubt for some reason.

You mean #17? If you think PTravel's comment at #17 undermines my viewpoint, I have another question:

Is English your native language?

saulblum Jul 16, 2012 10:52 am


Originally Posted by TSORon (Post 18939400)
Nothing, unless of course you exhibit the behaviors they are trained to look for. The BDO will still do their job.

Not according to this article --

http://travel.usatoday.com/flights/s...wns/50757204/1


So far, only 48 travelers out of about 132,000 who have been questioned here at Logan have refused to answer the questions, and instead their carry-on bags were physically searched.

"If they refuse to answer, we (still) let them catch their flight," says Ed Freni, Logan's aviation director.
Passengers who refuse to play along and chat with the BDO face retaliatory searches that passengers who do play along do not face.

kipper Jul 16, 2012 10:53 am


Originally Posted by goalie (Post 18935809)
My SOP when presented with this nonsense by a TSO is to simply ask the TSO if they are a BDO where I proceed to ask them questions like

Does the SPOT program work?

Have you caught someone other than one with a fake I/D or someone who has drugs on them?

Did you know that the Israeli BDO's receive upwards to a year to 18 months of training as compared to your two weeks?

Etc...

And usually after the second question, the TSO has presented the deer in the headlights look in perfect form and is so flummoxed that they either stop and/or move off to another location

I'll have to remember this. :)

Originally Posted by ladytraveler (Post 18939464)
This!!!

I've never understood why the TSA doesn't seem to get it that many women aren't comfortable chatting away with strangers in strange places. Does no one in the government read the news about kidnappings and sexual assaults?

I too tend to not want to chat about my travel plans with strangers, figuring it's better to be safe.

lovely15 Jul 16, 2012 10:57 am


Originally Posted by ladytraveler (Post 18939464)
This!!!

I've never understood why the TSA doesn't seem to get it that many women aren't comfortable chatting away with strangers in strange places. Does no one in the government read the news about kidnappings and sexual assaults?

And it's not just other passengers overhearing that you need to be worried about. I personally don't show a drivers license at the checkpoint because the TDC then knows my address AND that I'm leaving town and for where (at least the first destination). Now, you might argue that they aren't smart enough to remember addresses, but do you want to take that chance? Besides - it's best to not miss a chance to let them know they are more criminal than you are.

I'd certainly never have a chat with any TSA employee about my travel plans. Who knows what kind of shady background they have? Who knows if they're going to take some kind of criminal interest in you?

cynicAAl Jul 16, 2012 10:58 am


Originally Posted by ladytraveler (Post 18939464)
I've never understood why the TSA doesn't seem to get it that many women aren't comfortable chatting away with strangers in strange places.

that's not limited to women. I regularly respond with "I'm sorry but I don't discuss the personal details of my life with strangers". Seems to work.

saulblum Jul 16, 2012 11:01 am


Originally Posted by lovely15 (Post 18939670)
I'd certainly never have a chat with any TSA employee about my travel plans. Who knows what kind of shady background they have? Who knows if they're going to take some kind of criminal interest in you?

Exactly. The percentage of TSOs who have been prosecuted for crimes is far higher than the percentage of all air travelers who are terrorists.

goalie Jul 16, 2012 11:07 am


Originally Posted by cbn42 (Post 18937513)
I know it's sacrilegious to defend the TSA on here, but OP mentioned 3 things that the TSO in question was doing:

1. asking pax if they had any questions about the screening process

2. asking conversational questions like "are you going to Disneyland?"

3. talking about how his son was just finishing a posting to a USAF base.

Which one of these three is a violation of your rights, and how?

The TSA does plenty of things that legitimately deserve criticism, but sometimes I think that people on FT have an automatic reflex that immediately criticizes anything they do. I could post a message on here saying "Today I saw a TSO chewing gum" and immediately people would claim a violation of their constitutional rights and waste of taxpayer money.

It is not a violation of anyone's rights for a TSO/BDO to ask you questions which are "general in nature" as if in fact a BDO, is is their job to ask simple non-invasive questions and to "try and trick you up". However, it is also within my rights not to answer them and by doing so and/or asking the TSO if they are a BDO, I am not interfering with the screening process

lovely15 Jul 16, 2012 11:09 am


Originally Posted by goalie (Post 18939741)
However, it is also within my rights not to answer them and by doing so and/or asking the TSO if they are a BDO, I am not interfering with the screening process

How does that work? I dropped my boarding pass once at a checkpoint and was accused of interfering with the screening process.

saulblum Jul 16, 2012 11:18 am


Originally Posted by lovely15 (Post 18939756)
How does that work? I dropped my boarding pass once at a checkpoint and was accused of interfering with the screening process.

"Interfering with the screening process" is to a TSO what "disorderly conduct" is to a cop.

TSORon Jul 16, 2012 11:28 am


Originally Posted by goalie (Post 18939741)
It is not a violation of anyone's rights for a TSO/BDO to ask you questions which are "general in nature" as if in fact a BDO, is is their job to ask simple non-invasive questions and to "try and trick you up". However, it is also within my rights not to answer them and by doing so and/or asking the TSO if they are a BDO, I am not interfering with the screening process

Got it in one! :D


Originally Posted by Carl Johnson (Post 18939600)
You mean #17? If you think PTravel's comment at #17 undermines my viewpoint, I have another question:

Is English your native language?

You may note that #17 was not hit first post. Do a search on his name and posts. He has some very interesting posts, even if I don’t agree with much of what he has to say.

medic51vrf Jul 16, 2012 11:35 am


Originally Posted by jkhuggins (Post 18937702)
When you're interacting with a LEO, and you're a suspect in a criminal proceeding, the LEO has to inform you of that fact, and make your rights clear to you before proceeding with questioning. Thus, you're fully informed as to the intent of the questions being asked, and how your answers will be used. If you're uncertain as to how to proceed, you have every right to request legal counsel, and for the interaction to cease until that point without any consequence to you.

I'm curious as to what qualifies you to make this (incorrect) statement?

PTravel Jul 16, 2012 12:18 pm


Originally Posted by TSORon (Post 18939443)
You "might" want to read what PTravel has to say. Despite my personal misgivings about his career claims, many here believe that he is indeed an attorney and has some knowledge on the subject. Unless of course you are an attorney, which I doubt for some reason.

California State Bar No. 160552. Feel free to look me up on the California State Bar website and give me a call.


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