TSA at JFK T2
#1
Original Poster




Join Date: May 2010
Programs: Delta Kryptonium
Posts: 1,144
TSA at JFK T2
Monday we arrived at 5 a.m. T4 from TLV & got to T2 for our DL connection a little before 6 a.m. and TSA was a nightmare. There was one doc checker for the regular line & one for the priority line and both lines had "10,000" people. The checker in the priority line was literally taking 45 sec. to match each ID to the BP (work slowdown?) and the other one was not much faster. It was so bad that the 2 DL reps in the area were calling people with close flights into a "super duper" priority line, further slowing down the same two doc checkers who had to alternate their lines with the "super duper" line. The FSD should be fired for poor personnel scheduling - crowds at JFK at 6 a.m. on a Monday should be no surprise!
#2




Join Date: Apr 2008
Location: RDU
Posts: 8,346
Monday we arrived at 5 a.m. T4 from TLV & got to T2 for our DL connection a little before 6 a.m. and TSA was a nightmare. There was one doc checker for the regular line & one for the priority line and both lines had "10,000" people. The checker in the priority line was literally taking 45 sec. to match each ID to the BP (work slowdown?) and the other one was not much faster. It was so bad that the 2 DL reps in the area were calling people with close flights into a "super duper" priority line, further slowing down the same two doc checkers who had to alternate their lines with the "super duper" line. The FSD should be fired for poor personnel scheduling - crowds at JFK at 6 a.m. on a Monday should be no surprise!

At least it was nice of the DL reps to expedite passengers. If I were running late I would certainly appreciate it.
#3
Join Date: Apr 2003
Location: IAD
Programs: *wood Gold
Posts: 1,780
Well, that's what we get when we don't even require high school educations to work at TSA, and advertise for positions on pizza box lids.
#4
A FlyerTalk Posting Legend




Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,102
#5




Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
I've had this at JFK T2 as well, just insanely slow document checkers (close to a minute per document). I guess they figure, if they're going to do a pointless task, might as well go whole hog and do it really badly too.

