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-   -   TSA behavior detection program (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1241951-tsa-behavior-detection-program.html)

Mats Apr 24, 2016 10:34 am

I missed a flight in Tucson, Arizona because of SPOT. I arrived 60 minutes in advance my flight with hand luggage only, and I had already checked in.

A man in <TSA> uniform felt the need to question every passenger with absurd questions and strange grammar. Many people missed their flights. The staff from United were in an uproar because they had to re-accommodate so many people. Passengers were crying in the queue, knowing that they'd miss their flights.

Tucson actually has customs and boarder patrol as well: an immigration officer stops and questions "select" passengers, by which I mean women who look Hispanic/Latina and who are carrying Mexican passports. (There are no international flights from the airport).

So you have to deal with the SPOTnik and, if you're unlucky or have the indecency to be brown-skinned, you get CBP too. (Yes, it's legal, due to proximity to the Mexican border.)

The actual TSA metal detector and x-ray was less than five minutes This featured a a TSA man raising his voice that I didn't have a laptop. He didn't believe me. I guess I had time go buy one and come back.

I'm sure that SPOT saved millions of lives that day. I should probably arrange for a medal of honour for the SPOT officer who helped me and others miss their flights that day. He's a hero.

I still question the constitutional ability for the TSA screening to begin outside of "TSA custody." My understanding is that screening begins when one presents identification and a boarding card. But the SPOT questioning that delayed everyone took pace before entering the TSA's control. Has anyone ever challenged them on this?

chollie Apr 24, 2016 10:55 am


Originally Posted by Mats (Post 26528469)
I missed a flight in Tucson, Arizona because of SPOT. I arrived 60 minutes in advance my flight with hand luggage only, and I had already checked in.

A man in <TSA> uniform felt the need to question every passenger with absurd questions and strange grammar. Many people missed their flights. The staff from United were in an uproar because they had to re-accommodate so many people. Passengers were crying in the queue, knowing that they'd miss their flights.

Tucson actually has customs and boarder patrol as well: an immigration officer stops and questions "select" passengers, by which I mean women who look Hispanic/Latina and who are carrying Mexican passports. (There are no international flights from the airport).

So you have to deal with the SPOTnik and, if you're unlucky or have the indecency to be brown-skinned, you get CBP too. (Yes, it's legal, due to proximity to the Mexican border.)

The actual TSA metal detector and x-ray was less than five minutes This featured a TSA man raising his voice that I didn't have a laptop. He didn't believe me. I guess I had time go buy one and come back.

I'm sure that SPOT saved millions of lives that day. I should probably arrange for a medal of honour for the SPOT officer who helped me and others miss their flights that day. He's a hero.

I still question the constitutional ability for the TSA screening to begin outside of "TSA custody." My understanding is that screening begins when one presents identification and a boarding card. But the SPOT questioning that delayed everyone took pace before entering the TSA's control. Has anyone ever challenged them on this?

(bolding mine)

This made me laugh - and frown.

I am so sick of belt monitors who get rude when they bark at me about taking out my non-existent laptop. I'm sick of effectively being called a liar because I don't have a laptop to take out. I'm sick of bullying TSOs who owe me an apology for calling me a liar.

If you are reading this and you are one of the TSOs who stand by and watch while your co-workers do this and you don't 'see something, say something', then you are equally deserving of my contempt, because by your silence, you are condoning and supporting his/her behavior.

They can, and have, questioned people in the landside areas and even in the parking lots. Authority? You have the right to refuse - and they have the right to retaliate by making you miss your flight or putting you on a watch list or calling the cops on you. If you have Pre, it will get suspended or revoked. That's all the 'authority' needed.

tanja Apr 24, 2016 11:34 am


Originally Posted by chollie (Post 26528548)
(bolding mine)

This made me laugh - and frown.

I am so sick of belt monitors who get rude when they bark at me about taking out my non-existent laptop. I'm sick of effectively being called a liar because I don't have a laptop to take out. I'm sick of bullying TSOs who owe me an apology for calling me a liar.

If you are reading this and you are one of the TSOs who stand by and watch while your co-workers do this and you don't 'see something, say something', then you are equally deserving of my contempt, because by your silence, you are condoning and supporting his/her behavior.

They can, and have, questioned people in the landside areas and even in the parking lots. Authority? You have the right to refuse - and they have the right to retaliate by making you miss your flight or putting you on a watch list or calling the cops on you. If you have Pre, it will get suspended or revoked. That's all the 'authority' needed.

This happened to me a few years ago in Paris. I was yelled at in french ( security did not speak english) and I dont speak french. She wanted also my cell phone out.
Finally she was angry at me for not taking out my non existing laptop and cell phone. That she grapped another passengers laptop and cell phone and pointed at me. I just shook my head. Eventuallt she most have figured out that I did not have them. She was loud and rude.

TWA884 Apr 24, 2016 11:39 am

Moderator's Note:
 
Please stay on topic:
TSA behavior detection program
Thank you,

TWA884
Co-moderator

gingersnaps Apr 24, 2016 11:49 am


Originally Posted by Mats (Post 26528469)
I missed a flight in Tucson, Arizona because of SPOT. I arrived 60 minutes in advance my flight with hand luggage only, and I had already checked in.

A man in <TSA> uniform felt the need to question every passenger with absurd questions and strange grammar. Many people missed their flights. The staff from United were in an uproar because they had to re-accommodate so many people. Passengers were crying in the queue, knowing that they'd miss their flights.

Tucson actually has customs and boarder patrol as well: an immigration officer stops and questions "select" passengers, by which I mean women who look Hispanic/Latina and who are carrying Mexican passports. (There are no international flights from the airport).

So you have to deal with the SPOTnik and, if you're unlucky or have the indecency to be brown-skinned, you get CBP too. (Yes, it's legal, due to proximity to the Mexican border.)

The actual TSA metal detector and x-ray was less than five minutes This featured a a TSA man raising his voice that I didn't have a laptop. He didn't believe me. I guess I had time go buy one and come back.

I'm sure that SPOT saved millions of lives that day. I should probably arrange for a medal of honour for the SPOT officer who helped me and others miss their flights that day. He's a hero.

I still question the constitutional ability for the TSA screening to begin outside of "TSA custody." My understanding is that screening begins when one presents identification and a boarding card. But the SPOT questioning that delayed everyone took pace before entering the TSA's control. Has anyone ever challenged them on this?

I have serious doubts that BDO questions in line was the sole or even noticable cause to missed flights. I do not doubt they may be asking questions but to it is not reasonable to believe the questions lead to missed flights.

chollie Apr 24, 2016 1:35 pm

<redacted>

There are a few reports of flights being delayed because it was clear so many missing pax were stuck in security. As I'm sure you've seen posted here and in the news, 6800 pax missed their flights during spring break week because of security delays.

If an entire security lane can be shut down for 15 minutes because there are so many bags that have to be searched before the line can start moving again, why do you find it hard to believe BDO interrogations could cause similar delays at the checkpoint?

Mats Apr 24, 2016 1:47 pm

gingersnaps,

I understand what you're saying. It shouldn't have taken that long, but it did.

I wish I had snapped a photo.

One agent was questioning every passenger in the queue individually--even individually questioning those traveling in groups and individually questioning children travelling with their families..

There was an American Eagle CRJ-700 (79 seats), an Alaska Airlines 737-800 (163 seats), and a United Express CRJ-700 (64 seats). Let's say that the flights were 80 percent full, so that leaves 245 passengers to question.

All of the passengers were originating in Tucson (no connections offered.)

Now let's say that the questions took between 10 and 30 seconds per passenger. it would take 82 extra minutes to ask all of those questions by one person. And yes, he asked everyone.

gingersnaps Apr 24, 2016 2:01 pm


Originally Posted by chollie (Post 26529118)
<redacted>

There are a few reports of flights being delayed because it was clear so many missing pax were stuck in security. As I'm sure you've seen posted here and in the news, 6800 pax missed their flights during spring break week because of security delays.

If an entire security lane can be shut down for 15 minutes because there are so many bags that have to be searched before the line can start moving again, why do you find it hard to believe BDO interrogations could cause similar delays at the checkpoint?

Mats clearly referred to standing in line prior to TDC.

If you want me or anyone to believe that BDO questions - prior to TDC - caused "many people" missed their flights OR even that the MATS missed his/her flight because of BDO questions, then you require me to believe that a few things:

* BDO interrogation is mandatory (Please prove it is, if you believe it is)
* BDOs BLOCKED access of the ENTIRE LINE to TDC.
* A passenger COULD ONLY get to TDC after interrogation from BDOs
* Due to blocked of access, there was an empty space between TDC and BDO block point.

*Many large airports have BDOs.
*Many large airports report long wait times.
*NO LARGE airports have placed the blame on BDOs.

It is not reasonable to suggestion that random interactions with BDOs in a line caused "many people" to miss their flights.

<deleted>

gingersnaps Apr 24, 2016 2:09 pm


Originally Posted by Mats (Post 26529148)
gingersnaps,

I understand what you're saying. It shouldn't have taken that long, but it did.

I wish I had snapped a photo.

One agent was questioning every passenger in the queue individually--even individually questioning those traveling in groups and individually questioning children travelling with their families..

There was an American Eagle CRJ-700 (79 seats), an Alaska Airlines 737-800 (163 seats), and a United Express CRJ-700 (64 seats). Let's say that the flights were 80 percent full, so that leaves 245 passengers to question.

All of the passengers were originating in Tucson (no connections offered.)

Now let's say that the questions took between 10 and 30 seconds per passenger. it would take 82 extra minutes to ask all of those questions by one person. And yes, he asked everyone.

I do not question that BDOs were talking to people. I question the assertion that BDOs stopped the line completely for every round of questioning. Thus causing gaps from the BDOs to TDC.

TWA884 Apr 24, 2016 2:33 pm

Moderator's Note:
 
Reminder:


Originally Posted by TWA884 (Post 26528713)
Please stay on topic:
TSA behavior detection program
Thank you,

TWA884
Co-moderator

We have other active threads to discuss long lines, etc.

Posts have been deleted.

TWA884
Co-moderator

tanja Apr 24, 2016 2:33 pm


Originally Posted by gingersnaps (Post 26529200)
I do not question that BDOs were talking to people. I question the assertion that BDOs stopped the line completely for every round of questioning. Thus causing gaps from the BDOs to TDC.

If they get a non english speaking passenger in the lines. Guess what. It will stop the lines . Big times.

Mats Apr 24, 2016 3:59 pm

I'm sorry, gingersnaps, but there was no access to the travel document check unless you had undergone questioning. All I can do is tell you what happened to me and to others; I don't have any proof other than my own testimony.

I wasn't interested in challenging the BDO program at that point nor asking if I had to answer. I just wanted to get to my plane like everyone else.

FliesWay2Much Apr 25, 2016 5:04 am


Originally Posted by FliesWay2Much (Post 26527522)
Which airport? Was there a ridiculously long line?

My question had to do with if anyone thinks that the SPOTNiks are taking advantage of the long lines to try to weed out (pun intended) passengers carrying recreational materials, deadbeat dads, or illegals? It's a perfect time to do this, especially if you dangle rewards like going to the front of the line if you are cooperative.

Mats Apr 25, 2016 8:29 am

FliesWay2Much,

I think that's almost giving them too much credit. In my limited experience, the guy was clueless and taking forever. He wouldn't have been able to catch anything.

But I'm stuck on the idea that behavior detection questions are a form of screening, and this screening is taking place before the TSA has jurisdiction.

I agree with you that the behavior detection officer is far more likely to catch someone with a problem unrelated to aviation safety... if the officer catches anyone at all.

We've known for decades that behavioral techniques don't work.

Have a look at Kraut & Poe's landmark study from 1980:
http://kraut.hciresearch.org/sites/k...nJudgments.pdf

This was a mock customs inspection in which travellers were given fake contraband, and judgments of their behavior were made by customs inspectors versus "laymen." Behavior predicted if a passenger would be searched, not that he or she was carrying contraband:


Both customs inspectors and laymen were
inaccurate at judging when a traveler was
carrying contraband, when accuracy is the
Pearson correlation between travelers' carrying
of contraband and judges' mean decision to
search them. The correlation over all judges
was -.22 (p< .10) and was -.25 for lay
judges (p < .05) and —.14 for customs inspectors
(p < .10). The negative correlation
indicates that judges were less likely to search
a traveler carrying contraband.

Boggie Dog Apr 25, 2016 8:54 am

GAO has shown that TSA's BDO's do no better than than a person guessing. TSA can show no evidence that the BDO program has any validity yet continues squandering the public's money on a useless program.

There should be legal repercussions for government employees using or taking public money when there is no benefit to the public.

I see it the same as contracting with a company to supply widgets and when the box arrives it is empty.


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