Last edit by: kerrigjl
In 2017, at the first renewal of the 2016 Chase Sapphire Reserve card,* no retention offers have been forthcoming. It appears that Chase is not offering retention bonuses on this card at this time, and will cancel the card at the cardholders request without further ado.
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
Chase Sapphire Reserve: Renewal & Retention
#573
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Any data points of the annual fee being prorated?
#574
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
More likely to be in this thread:
New Chase policy (Oct 2016): No Annual Fee refund >30 days after AF billed.
New Chase policy (Oct 2016): No Annual Fee refund >30 days after AF billed.
#575
Join Date: Aug 2009
Location: Sky
Posts: 240
Seems like the regular Sapphire card has the same trip cancellation/interruption insurance (albeit with a lower limit) as the Sapphire Reserve. If I had booked flights with the Sapphire Reserve and later downgraded to the Sapphire regular before travelling, would the trip insurance still be in effect? I want to use the travel credit but do not want to risk losing the trip insurance after cancelling the card.
#576
Join Date: Dec 2017
Posts: 7
Ha ha. This is me. My November statement closed on 12/01. The AF was changed to that statement. Made a travel purchase on 12/02. I wanted to make sure the travel credit sticks so I was going to wait on downgrading until Jan 2nd or so (after the Dec statement closes on Jan 1st)
12/01/2017 Annual Fee charged
12/02/2017 Purchased Air travel
12/03/2017 $300 travel credit received
01/09/2018 Called to downgrade the card to Chase Freedom Unlimited
01/10/2018 Annual Fee credited back
#577
Join Date: Apr 2001
Location: San Francisco, CA
Programs: UA Gold 1MM, Marriott Platinum
Posts: 548
#578
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
#579
Join Date: Nov 2006
Location: Times Square
Programs: SPG Gold, AAdvantage
Posts: 1,397
Basically you buy GCs at places selling them that correspond to that quarter's bonus categories. I already have the Chase Ink so I buy them at office supply stores if I can't get them discounted elsewhere. But for example, if one of the categories turns out to be Warehouse Clubs at some point this year (Discovered is currently doing 5x at Warehouse Clubs), I could buy them at Sam's Club where you get a slight discount off face value on top of the 5x you'd earn from the Freedom card.
#580
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Hm so a downgrade qualifies for an AF refund posted 30+ days ago?
Edit: nm googled it and see we have 60 for full and prorated after that.
Edit: nm googled it and see we have 60 for full and prorated after that.
Hi guys, I am back with the update. The whole thing worked beautifully
12/01/2017 Annual Fee charged
12/02/2017 Purchased Air travel
12/03/2017 $300 travel credit received
01/09/2018 Called to downgrade the card to Chase Freedom Unlimited
01/10/2018 Annual Fee credited back
12/01/2017 Annual Fee charged
12/02/2017 Purchased Air travel
12/03/2017 $300 travel credit received
01/09/2018 Called to downgrade the card to Chase Freedom Unlimited
01/10/2018 Annual Fee credited back
#581
Join Date: Dec 2001
Location: Florida
Programs: UA 2MM
Posts: 1,917
Seems like the regular Sapphire card has the same trip cancellation/interruption insurance (albeit with a lower limit) as the Sapphire Reserve. If I had booked flights with the Sapphire Reserve and later downgraded to the Sapphire regular before travelling, would the trip insurance still be in effect? I want to use the travel credit but do not want to risk losing the trip insurance after cancelling the card.
#582
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Is Chase allowing upgrading CSP to CSR for those over 5/24 limit?