Jan 10, 2017, 9:46 am
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
Chase Sapphire Reserve (CSR) 2017-2019, archived
Jan 23, 2019, 11:20 am
#1006
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Jan 31, 2019, 10:25 am
#1007
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
National Email
Chase as always was WORTHleSS in support and executive Office at Chase was worthless taking 40 days to respond then ignoring the problem.
On Jan 31, 2019, at 8:56 AM, m> wrote:
Good Day Mr. XXXXXX,
After a week or so of constant test and working with Chase and your credit cards benefits, I can assure that all is working properly for future cardholder's if they wish to enroll as a Executive member.
I too had a difficult time with Chase but was able to get someone to actually help.
On our end, I can assure you, your status is permanent until the renewal date as I mentioned in 2022 if not mistaken.
For your troubles with no one helping you on our end, I have applied 1 free day to your account which you may have already seen. You are valued as a member to us and hope Chase feels the same with their card members. I am sorry to hear of all the troubles you have encountered with Chase and the use of your benefits.
Awesome day to you!
xxxxxxx
xxxxx,x,[email protected]
Customer Support Representative
Saint Louis Contact Center
Office Hours:
Mon thru Fri 5a to 2p PST
Alamo Rent A Car (800)445-5664
National Rent A Car (800)468-3334
Enterprise Rent A Car (800)264-6350
Enterprise Holdings EAN Services
8421 Saint John Industrial Drive
Saint Louis, MO 63114
enterpriseholdings.com
Good Day Mr. XXXXXX,
After a week or so of constant test and working with Chase and your credit cards benefits, I can assure that all is working properly for future cardholder's if they wish to enroll as a Executive member.
I too had a difficult time with Chase but was able to get someone to actually help.
On our end, I can assure you, your status is permanent until the renewal date as I mentioned in 2022 if not mistaken.
For your troubles with no one helping you on our end, I have applied 1 free day to your account which you may have already seen. You are valued as a member to us and hope Chase feels the same with their card members. I am sorry to hear of all the troubles you have encountered with Chase and the use of your benefits.
Awesome day to you!
xxxxxxx
xxxxx,x,[email protected]
Customer Support Representative
Saint Louis Contact Center
Office Hours:
Mon thru Fri 5a to 2p PST
Alamo Rent A Car (800)445-5664
National Rent A Car (800)468-3334
Enterprise Rent A Car (800)264-6350
Enterprise Holdings EAN Services
8421 Saint John Industrial Drive
Saint Louis, MO 63114
enterpriseholdings.com
Feb 10, 2019, 9:25 pm
#1008
Join Date: Feb 2019
Posts: 7
Got approved for CSR, question on min spends
Hello all,
Just wanted to confirm some items and then asked a question i could find the answer to.
1. Confirming... to get my 50k points, its $4k in spends and that's pure spends meaning that $300 reimbursement on travel doesn't reduce my $4k spends. So if i buy a $4k plane ticket i'm done, even those the statement will charge me $3700.
2. During my min spend period, am I receiving the 3x bonus if its dining/travel related? Or would it be 0 points or 1x point?
3. So i can keep track of the 48-month bonus, is it 48months from when i receive the bonus? Or when i applied for the card?
Thanks everyone.
Just wanted to confirm some items and then asked a question i could find the answer to.
1. Confirming... to get my 50k points, its $4k in spends and that's pure spends meaning that $300 reimbursement on travel doesn't reduce my $4k spends. So if i buy a $4k plane ticket i'm done, even those the statement will charge me $3700.
2. During my min spend period, am I receiving the 3x bonus if its dining/travel related? Or would it be 0 points or 1x point?
3. So i can keep track of the 48-month bonus, is it 48months from when i receive the bonus? Or when i applied for the card?
Thanks everyone.
Feb 10, 2019, 9:50 pm
#1009
Join Date: Dec 2017
Posts: 1,107
2) 3x, so $4k in travel/dining will yield 12k points.
3) 48 months from time last sign-up posts.
3) 48 months from time last sign-up posts.
Feb 11, 2019, 7:10 am
#1010
Join Date: Sep 2011
Posts: 1,857
Hello all,
Just wanted to confirm some items and then asked a question i could find the answer to.
1. Confirming... to get my 50k points, its $4k in spends and that's pure spends meaning that $300 reimbursement on travel doesn't reduce my $4k spends. So if i buy a $4k plane ticket i'm done, even those the statement will charge me $3700.
2. During my min spend period, am I receiving the 3x bonus if its dining/travel related? Or would it be 0 points or 1x point?
3. So i can keep track of the 48-month bonus, is it 48months from when i receive the bonus? Or when i applied for the card?
Thanks everyone.
Just wanted to confirm some items and then asked a question i could find the answer to.
1. Confirming... to get my 50k points, its $4k in spends and that's pure spends meaning that $300 reimbursement on travel doesn't reduce my $4k spends. So if i buy a $4k plane ticket i'm done, even those the statement will charge me $3700.
2. During my min spend period, am I receiving the 3x bonus if its dining/travel related? Or would it be 0 points or 1x point?
3. So i can keep track of the 48-month bonus, is it 48months from when i receive the bonus? Or when i applied for the card?
Thanks everyone.
2. You would get 3x except for the $300 that triggers the travel credit (which gets 0 points). So your example of a $4,000 plane ticket would yield $3700 x 3 = 11,100 UR points in addition to the signup bonus.
3. 48 months from when you receive the bonus.
Apr 15, 2019, 1:44 pm
#1011
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
Anyone else get an email from Chase this morning? Subject: "Let the adventure begin" and in the body "make the most of it with your new Chase Sapphire Reserve card" and listing the various card benefits.
... except I've had this card for 2.5 years
The email has the correct last four digits of the account and the headers all look legit (not phishing) so I assume they just ran a bad list pull...
... except I've had this card for 2.5 years
The email has the correct last four digits of the account and the headers all look legit (not phishing) so I assume they just ran a bad list pull...
Apr 15, 2019, 3:18 pm
#1012
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
Anyone else get an email from Chase this morning? Subject: "Let the adventure begin" and in the body "make the most of it with your new Chase Sapphire Reserve card" and listing the various card benefits.
... except I've had this card for 2.5 years The email has the correct last four digits of the account and the headers all look legit (not phishing) so I assume they just ran a bad list pull...
... except I've had this card for 2.5 years
The email has the correct last four digits of the account and the headers all look legit (not phishing) so I assume they just ran a bad list pull...
Apr 16, 2019, 1:17 am
#1013
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,455
I assumed it was because I recently had fraudulent activity and got a new card/number... guess not.
Apr 21, 2019, 11:27 pm
#1015
Join Date: Feb 2014
Posts: 15
Advice Requested Regarding Chase Sapphire Reserve
I currently carry both a Southwest Airlines and Marriott credit cards. They have been very beneficial to me over the years, since much of our travel was in the USA and we went to areas served by SWA and stayed at Marriott's.
But now my kids are grown and we're not traveling for sports teams and other kids activities. My dh is retiring soon and I will be moving to part time work, so we plan to travel a lot more. Also, at the end of this year I will be a lifetime Marriott Platinum member, so won't be using the credit card nights to help maintain my status.
I'm feeling like the Chase Sapphire will serve our needs better. Specifically, airline miles for other airlines, more varied hotel options, etc, My concern is the points redemption. How hard is it to use the points through their travel booking tour site? Are there issues transferring points to the partners?
Thank you for any experiences you can share?
But now my kids are grown and we're not traveling for sports teams and other kids activities. My dh is retiring soon and I will be moving to part time work, so we plan to travel a lot more. Also, at the end of this year I will be a lifetime Marriott Platinum member, so won't be using the credit card nights to help maintain my status.
I'm feeling like the Chase Sapphire will serve our needs better. Specifically, airline miles for other airlines, more varied hotel options, etc, My concern is the points redemption. How hard is it to use the points through their travel booking tour site? Are there issues transferring points to the partners?
Thank you for any experiences you can share?
Apr 22, 2019, 12:16 am
#1016
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
In general, no major issue, given that Chase has existing relationships with both WN and Marriott.
Apr 25, 2019, 10:18 pm
#1017
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,358
I currently carry both a Southwest Airlines and Marriott credit cards. They have been very beneficial to me over the years, since much of our travel was in the USA and we went to areas served by SWA and stayed at Marriott's.
But now my kids are grown and we're not traveling for sports teams and other kids activities. My dh is retiring soon and I will be moving to part time work, so we plan to travel a lot more. Also, at the end of this year I will be a lifetime Marriott Platinum member, so won't be using the credit card nights to help maintain my status.
I'm feeling like the Chase Sapphire will serve our needs better. Specifically, airline miles for other airlines, more varied hotel options, etc, My concern is the points redemption. How hard is it to use the points through their travel booking tour site? Are there issues transferring points to the partners?
Thank you for any experiences you can share?
But now my kids are grown and we're not traveling for sports teams and other kids activities. My dh is retiring soon and I will be moving to part time work, so we plan to travel a lot more. Also, at the end of this year I will be a lifetime Marriott Platinum member, so won't be using the credit card nights to help maintain my status.
I'm feeling like the Chase Sapphire will serve our needs better. Specifically, airline miles for other airlines, more varied hotel options, etc, My concern is the points redemption. How hard is it to use the points through their travel booking tour site? Are there issues transferring points to the partners?
Thank you for any experiences you can share?
You won't get as many points for dollars spent at Southwest or Marriott--so you have to consider that. But you're getting other benefits. I love my Sapphire Reserve, and have no desire to cancel it just to try to get another bonus. It's my primary card for travel expenses (if I don't have another card that I'm trying to make a bonus on, or a branded hotel card that I feel will get me better value for my spend).
May 31, 2019, 4:52 pm
#1018
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,446
Anyone expect a bigger CSR offer anytime soon? Got my buddy out of AMEX points and into Chase. Want to make sure his first card is worth his while.
Jun 1, 2019, 10:23 am
#1019
Join Date: Jul 2013
Posts: 1,784
What with continual program changes, devaluations, adding and dropping transfer partners, I have no idea what kind of points or miles I'm going to need in the near future. Not to mention the bonus spend offers, and points transfer options, AMEX runs from time to time. Sure if someone is under 5/24, Chase is the place to apply first. But canceling currently open cards has little to no effect on Chase at all.
Jun 1, 2019, 12:01 pm
#1020
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,446
"out of AMEX?" Why would anyone want to be out of AMEX? I'm in AMEX, Chase, and Citi. And would be back into Barclays if I thought I'd get approved. But with my LOL/24 that seems unlikely.
What with continual program changes, devaluations, adding and dropping transfer partners, I have no idea what kind of points or miles I'm going to need in the near future. Not to mention the bonus spend offers, and points transfer options, AMEX runs from time to time. Sure if someone is under 5/24, Chase is the place to apply first. But canceling currently open cards has little to no effect on Chase at all.
What with continual program changes, devaluations, adding and dropping transfer partners, I have no idea what kind of points or miles I'm going to need in the near future. Not to mention the bonus spend offers, and points transfer options, AMEX runs from time to time. Sure if someone is under 5/24, Chase is the place to apply first. But canceling currently open cards has little to no effect on Chase at all.