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-   -   Chase Hacked Again? (https://www.flyertalk.com/forum/chase-ultimate-rewards/1682573-chase-hacked-again.html)

blaz May 28, 2015 4:21 pm

My CSP was compromised three times in 4 months.

First time in was a Netflix charge in GBP that was automatically declined and a fraud alert email sent to me. Second one I was sitting in a Starbucks in Manhattan and a "large charge" push alert appeared on my phone which told me that someone charged $900 at a Best Buy on Long Island that very moment. On the third occasion Chase blocked a $1440 charge on ticketarena.co.uk.

All in all pretty annoying, as I use the CSP a lot. One thing is interesting though. A month before my CSP was first compromised my HSBC Premier card was also compromised. I rarely if ever use that card, but used it in December due to a points promo. I had maybe 3 to 4 charges on the HSBC card before it was compromised. I compared the list of places where I used both the HSBC and the CSP and the only common place was a local restaurant in Brooklyn. I didn't think much of it, but a couple of weeks later I was at that same restaurant and they didn't accept credit cards because their "credit card machine was down". Coincidence? Maybe, maybe not.

cdancer20 May 28, 2015 9:20 pm

My Southwest Premier was hacked a few months ago. Someone did an online purchase at some store that I don't remember.

Today it was my Southwest Plus. $25 charge at vistaprint. Chase actually alerted me to the charge and I found it a "LITTLE" comforting that they realized immediately that wasn't me.

cxua May 28, 2015 11:49 pm

IHG card in person transaction for 0.32 dollars from a grocery store in Brazil.

Called Chase and they've reissued me a new card. Said had not heard of other cases.

travelfreaks May 28, 2015 11:59 pm

3 attempted charges at a liquor store in Brazil on my IHG card, but Chase blocked all 3. We were in Costa Rica a few days ago when I got the text. Called them and got a new card issued. This was a sock drawed card that I use about once every 3 months for a pay at the pump gas transaction, so not sure how anyone would have gotten the number.

Mbcijim10 May 29, 2015 3:09 am

I administer 15 Chase ink cards for work. One account, 15 authorized users. All Pennsylvania-Ohio, no travel beyond that.

We've had 5 cards hacked this month, all spotted by Chase immediately.

The most telling and unique one is this - one user left for vacation. His card was hacked the day he left. We had a new card issued. He returned but we had no chance to give him his card, it was still in the drawer never used. It got hacked 2.5 weeks after the first one was hacked.

So no doubt Chase has a massive problem right now. They just haven't announced it.

cdancer20 May 29, 2015 7:00 am


Originally Posted by Mbcijim10 (Post 24885902)
I administer 15 Chase ink cards for work. One account, 15 authorized users. All Pennsylvania-Ohio, no travel beyond that.

We've had 5 cards hacked this month, all spotted by Chase immediately.

The most telling and unique one is this - one user left for vacation. His card was hacked the day he left. We had a new card issued. He returned but we had no chance to give him his card, it was still in the drawer never used. It got hacked 2.5 weeks after the first one was hacked.

So no doubt Chase has a massive problem right now. They just haven't announced it.

Very interesting story. Definitely questionable how a card that was never used was hacked. I said on a different forum that I think there is a problem with Chase too. I have had 2 Chase cards in 3 months hacked and I am just 1 person. None of my other dozen of bank cards have been.

emmpee May 29, 2015 8:42 am

My IHG card was used in Brazil at 'Mercado do Gaucho' this past weekend. Both sub-$1.00 charges were declined.

My in-laws had their Chase card fraudulently used in Brazil a couple weeks ago as well.

BOShappyflyer May 29, 2015 10:35 am

My mom's IHG card was hacked this past week as well. Some small charges from Brazil. Called in and Chase promptly closed it out.

MrBumstead May 29, 2015 11:33 am

Same here
 
MrsBumstead had 2 Chase cards go down last week. One card had online charges in Europe declined by Chase, the other one a nearly $300 charge in Brazil that we have to dispute.

patrick.barnes May 29, 2015 3:49 pm

Card numbers aren't hard to generate,

Chase is catching these because the number and expiration date being programmed onto the fake cards don't match.

Which means the source of the leak (if there is one) don't have the exp dates. Which makes a merchant or processor hack unlikely, as track data includes the date.

IMHO someone has the Chase card generation algorithm or has an inside source at the card personalizer (again, unlikely given wrong exp dates).

Mary2e May 29, 2015 3:51 pm

That's exactly what happened my last 2 hacks on different cards. They were trying to guess the expiration date.

sppunk May 29, 2015 5:38 pm

Got my new CSP card today.

Interestingly it's a cheap bright blue shiny card I can easily snap half. Not the easy one with metal.

World2Travel May 29, 2015 10:17 pm

Had the following fraudulent charges on my IHG card that I sock drawered.

On 05/29/2015 05:18 PM, a transaction in the amount of $62.19 was declined at: POSTO TIDA, (Brazil)
On 05/29/2015 10:34 PM, a transaction in the amount of $10.00 was declined at: FORGOTTENHA, MI.

blitzen May 30, 2015 8:52 am


Originally Posted by cxua (Post 24885532)
IHG card in person transaction for 0.32 dollars from a grocery store in Brazil.

Called Chase and they've reissued me a new card. Said had not heard of other cases.

Same here $0.31 from some "in person" transaction in SA

notquiteaff May 30, 2015 5:59 pm

My IHG card (number) apparent broke out of my safe last weekend, too, for a quick trip to Brazil. Only ever used the card at a few IHG properties.


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