What does Chase have against vending machine?
Feb 11, 2015, 12:34 pm
#1
Original Poster
Join Date: Jan 2003
Posts: 3,785
What does Chase have against vending machine?
So my work have all new Coke vending machines that accept credit card (same price as cash). This is great because I don't have to dig in my desk for changes and I get points for it! Tried CSP.. rejected. Tried Mileageplus Club.. rejected. Got the fraud dept emails and txt and replied they are legit. A few days later.. try again. This time it was rejected and I got a phone call immediately from fraud dept. Explained that it is okay.. it is a vending machine at my work location. Fast forward to today.. try again.. rejected.. 
BTW, my Citi HHonors Reserved card works the first try and every time after.
BTW, my Citi HHonors Reserved card works the first try and every time after.
Feb 11, 2015, 11:01 pm
#3
Join Date: Nov 2011
Location: California
Posts: 2,731
I wonder if the work vending machines code as something weird, like some centralized location, rather than your work site.
I had the parking problem once while visiting a client, but charged food in the same area on the same card and didn't have problems with the parking machines on future visits. (Didn't get fraud alert, card just didn't work.) I guess it became clear that was part of my "pattern."
I had the parking problem once while visiting a client, but charged food in the same area on the same card and didn't have problems with the parking machines on future visits. (Didn't get fraud alert, card just didn't work.) I guess it became clear that was part of my "pattern."
Feb 12, 2015, 7:12 am
#4
Original Poster
Join Date: Jan 2003
Posts: 3,785
I wonder if the work vending machines code as something weird, like some centralized location, rather than your work site.
I had the parking problem once while visiting a client, but charged food in the same area on the same card and didn't have problems with the parking machines on future visits. (Didn't get fraud alert, card just didn't work.) I guess it became clear that was part of my "pattern."
I had the parking problem once while visiting a client, but charged food in the same area on the same card and didn't have problems with the parking machines on future visits. (Didn't get fraud alert, card just didn't work.) I guess it became clear that was part of my "pattern."
I don't know how the charge is coded but it shows up as being a coke vending machine in Orange County which is where I work. I know my wife has use her CSP on many parking meters before and it works.
Feb 18, 2015, 2:19 pm
#8
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Feb 18, 2015, 3:07 pm
#9
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
It's possible that they have had a large number of chargebacks from that particular merchant, which may skew their fraud detection algorithm.
I suspect that this is more likely if the merchant shows up as something non-obvious on the statement. I've almost disputed valid charges in the past because I did not recognize a merchant -- then I searched for them online and realized that it was actually the machine at work that sells postage (it was coded as some company that I had never heard of in a state that I have never been to).
I suspect that this is more likely if the merchant shows up as something non-obvious on the statement. I've almost disputed valid charges in the past because I did not recognize a merchant -- then I searched for them online and realized that it was actually the machine at work that sells postage (it was coded as some company that I had never heard of in a state that I have never been to).
Feb 23, 2015, 6:53 am
#11
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
Dollars to donuts this is it. Somebody either clones a card or finds a lost card, uses a vending machine to check if the card works. If it does, they go off to spend a lot more, rapidly.
Feb 24, 2015, 7:34 pm
#14
Join Date: Jun 2013
Posts: 65
Funny thing i was able to buy a 30 day unlimited card with the sapphire yesterday with no problem. I tried to buy a 10 dollar metrocard today and the transaction was declined.
