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Is Chase closing me down?

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Old Apr 16, 2013 | 5:48 pm
  #16  
 
Join Date: Dec 2012
Posts: 100
Originally Posted by jools1006
OP is a she.

Update: it was fraud-related. There was no mention of any spending patterns at all.

The problem was the link to Bluebird I had initiated earlier in the week. Once I confirmed that I recognized it and had initiated it myself, access to my account was restored.

They asked for a Bluebird statement, which I didn't have, so logging into my account in front of the Chase branch agent to prove that it was mine and genuine satisfied them.
Whew! Glad you're in the clear and the problem got resolved. Hopefully we can learn from your experience and avoid that. Thanks for sharing.
StreetSmartTraveler is offline  


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