Chase website issues
Sep 20, 2012 | 10:06 am
#5
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,874
Access through mobile applications does not appear to be affected. I made a payment yesterday through the Android app, and today the balance shown on the app reflects the payment. Yodlee is also able to retrieve updated information.
Sep 20, 2012 | 10:15 am
#6
Join Date: Feb 2006
Programs: HH diamond
Posts: 2,707
My browsers couldn't even find the chase page yest. Just said that page did not exist or a firewall was preventing it from loading. When it finally came back, I was hesistant to sign in.
I came straight to FT to see if anyone had an explanation.
No one posted so I figured it was a problem on my end.
I came straight to FT to see if anyone had an explanation.
No one posted so I figured it was a problem on my end.
Sep 20, 2012 | 1:24 pm
#7
Join Date: Aug 2011
Programs: many
Posts: 1,437
They are still having issues. 
Typical maintenance is late on Sat night into Sun morn. but doesnt look to be maintenance related.
There was an email a short time back that in the next couple of weeks they were going to make a clean up (cleaner look) to the online site.
Hopefully if it changes it wont change into what amex has now
Typical maintenance is late on Sat night into Sun morn. but doesnt look to be maintenance related.
There was an email a short time back that in the next couple of weeks they were going to make a clean up (cleaner look) to the online site.
Hopefully if it changes it wont change into what amex has now
Sep 20, 2012 | 2:31 pm
#8
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,906
I opened a Chase account for a business of ours and made one charge that pretty much took up all the spend limit. It took 30 minutes on the phone yesterday to receive someone and to make a payment.
Worse yet, since the payment ended up being shortly after 8pm eastern, it'll take another day to post; rep today said I should have made the payment earlier. I would have if your website worked.
Worse yet, since the payment ended up being shortly after 8pm eastern, it'll take another day to post; rep today said I should have made the payment earlier. I would have if your website worked.
Sep 20, 2012 | 3:10 pm
#9
Join Date: Nov 2007
Posts: 610
I too had problem with chase.com last night. After several failed attempts I gave up on the computer. Then I saw my iPhone sitting on the night stand, out of curiosity, I tried to log on the chase mobile site – surprisingly I was able to log on (and see the pending transaction from CC for a purchase that I made <10 minutes ago).
So if this thing happens again and you need access your accounts, try the mobile site on your smart phone.
So if this thing happens again and you need access your accounts, try the mobile site on your smart phone.
Sep 20, 2012 | 9:03 pm
#10
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,953
They are still having issues.
Typical maintenance is late on Sat night into Sun morn. but doesnt look to be maintenance related.
There was an email a short time back that in the next couple of weeks they were going to make a clean up (cleaner look) to the online site.
Hopefully if it changes it wont change into what amex has now
Typical maintenance is late on Sat night into Sun morn. but doesnt look to be maintenance related.
There was an email a short time back that in the next couple of weeks they were going to make a clean up (cleaner look) to the online site.
Hopefully if it changes it wont change into what amex has now
After reading the complete article it talks about an attack that overloads the website so it's almost unusable.
Last edited by jjmiller69; Sep 21, 2012 at 9:20 am Reason: update