Covid-19 coronavirus - effect on Cathay Pacific
#706
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
I was supposed to fly MNL-HKG-LAX at the end of March, but AA cancelled the HKG-LAX segment. When I called in, the agent didn't even bother with any CX options, either QR or JL. We opted for QR, and now have a RTW itinerary.
#707
Join Date: Jul 2003
Location: The Garden of England
Programs: BA Silver AA Lifetime Gold
Posts: 662
I've just noticed that I've had CX104 (MEL-HKG) on 16th March and CX253 (HKG-LHR) on 17th March cancelled. I had an email when there was a cancellation on one of my outbound flights but not this time.
The rebooked flights are no good to me and unable to change flights online so currently on hold........
The CX104 seems an odd one to cancel as it has had a fairly full seat map (in business anyway) since I booked last year. Probably because it is the day after the F1 Grand Prix in Melbourne.
Spike
The rebooked flights are no good to me and unable to change flights online so currently on hold........
The CX104 seems an odd one to cancel as it has had a fairly full seat map (in business anyway) since I booked last year. Probably because it is the day after the F1 Grand Prix in Melbourne.
Spike
#708
Join Date: Jul 2003
Location: The Garden of England
Programs: BA Silver AA Lifetime Gold
Posts: 662
I've just noticed that I've had CX104 (MEL-HKG) on 16th March and CX253 (HKG-LHR) on 17th March cancelled. I had an email when there was a cancellation on one of my outbound flights but not this time.
The rebooked flights are no good to me and unable to change flights online so currently on hold........
The CX104 seems an odd one to cancel as it has had a fairly full seat map (in business anyway) since I booked last year. Probably because it is the day after the F1 Grand Prix in Melbourne.
Spike
The rebooked flights are no good to me and unable to change flights online so currently on hold........
The CX104 seems an odd one to cancel as it has had a fairly full seat map (in business anyway) since I booked last year. Probably because it is the day after the F1 Grand Prix in Melbourne.
Spike
Spike
Last edited by Funky Spike; Feb 17, 2020 at 1:02 pm
#709
Join Date: Feb 2019
Location: New Zealand
Programs: Cathay Pacific, Air New Zealand
Posts: 2
More flight consolidation it seems...
Was booked LHR - HKG - AKL on CX254 and CX113 in J on March 19th.
Got an email last night cancelling those flights and offering the alternative, still on March 19th, on CX252 and CX2191 instead. Which is a perfectly fine option for me, with the minor annoyance of quite a long wait for my domestic connection in AKL (maybe I can get something earlier).
It is interesting that I now don't have a seat assigned for LHR - HKG and if I try to select a seat on the website I get "Seat selection is not available at this moment. Please contact the operating carrier for further arrangement. [E21O3117]".
Was booked LHR - HKG - AKL on CX254 and CX113 in J on March 19th.
Got an email last night cancelling those flights and offering the alternative, still on March 19th, on CX252 and CX2191 instead. Which is a perfectly fine option for me, with the minor annoyance of quite a long wait for my domestic connection in AKL (maybe I can get something earlier).
It is interesting that I now don't have a seat assigned for LHR - HKG and if I try to select a seat on the website I get "Seat selection is not available at this moment. Please contact the operating carrier for further arrangement. [E21O3117]".
#710
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
Our flights SYD-HKG have been cancelled. I am far from surprised. A lot of people heading to HKG last Tuesday were put off by the FAs running around in face masks. I was told that some refused to fly. I didn’t actually witness anything but a lot of noise. Those that we had were perfectly pleasant but one does feel as though one has arrived at the Hygienist. Our flight on to AKL had possibly 45 people aboard. The Wing was deserted. Heartbreaking. The airport was like a Morgue.
Frankly, Cathay must be haemorrhaging money. I hope that they survive.
Frankly, Cathay must be haemorrhaging money. I hope that they survive.
#711
Join Date: Nov 2018
Posts: 765
Our flights SYD-HKG have been cancelled. I am far from surprised. A lot of people heading to HKG last Tuesday were put off by the FAs running around in face masks. I was told that some refused to fly. I didn’t actually witness anything but a lot of noise. Those that we had were perfectly pleasant but one does feel as though one has arrived at the Hygienist. Our flight on to AKL had possibly 45 people aboard. The Wing was deserted. Heartbreaking. The airport was like a Morgue.
Frankly, Cathay must be haemorrhaging money. I hope that they survive.
Frankly, Cathay must be haemorrhaging money. I hope that they survive.
#712
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
May I ask if this is cash or miles, and if miles, which programme?
#713
Join Date: Aug 2009
Programs: AA - Executive Platinum 1MM, Hilton Diamond, Bonvoy Platinum
Posts: 74
CX690 on 22Mar20
It looks like the 12:55pm flight from SIN-HKG (CX690) is zeroed out on Expertflyer, but I haven't gotten any notification of cancelation. There's a 10am (CX658) that looks available, but W is zeroed out despite the seat map looking empty. Do you think Cathay proactively blocked out W space on CX658 to accommodate passengers from the potentially canceled CX690? I've gotten notifications for other CX cancelations on my itinerary during this timeframe and rebooked onto available flights, but so far no notification on this.
#714
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Our flights SYD-HKG have been cancelled. I am far from surprised. A lot of people heading to HKG last Tuesday were put off by the FAs running around in face masks. I was told that some refused to fly. I didn’t actually witness anything but a lot of noise. Those that we had were perfectly pleasant but one does feel as though one has arrived at the Hygienist. Our flight on to AKL had possibly 45 people aboard. The Wing was deserted. Heartbreaking. The airport was like a Morgue.
Frankly, Cathay must be haemorrhaging money. I hope that they survive.
Frankly, Cathay must be haemorrhaging money. I hope that they survive.
#716
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,663
It looks like the 12:55pm flight from SIN-HKG (CX690) is zeroed out on Expertflyer, but I haven't gotten any notification of cancelation. There's a 10am (CX658) that looks available, but W is zeroed out despite the seat map looking empty. Do you think Cathay proactively blocked out W space on CX658 to accommodate passengers from the potentially canceled CX690? I've gotten notifications for other CX cancelations on my itinerary during this timeframe and rebooked onto available flights, but so far no notification on this.
Last edited by view-with-a-room; Feb 18, 2020 at 8:45 am
#717
Join Date: Jan 2010
Location: N/A
Programs: N/A
Posts: 823
#718
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
I take your point however. Clearly, lots do not want to go and it is having a devastating effect.
#719
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,663
Both. Interestingly enough, one day economy is zeroed out (and not offered for sale) and another day business is zeroed out (and not offered for sale) and another day both; but today neither are zeroed out. Both directions are award travel and the purpose of the trip is a holiday so not of particular concern one way or another. Ideally the return portion isn't cancelled while in Bali. I don't swim well.
#720
Join Date: Aug 2011
Location: DCA/CLT/HKG
Programs: AA EXP (Former US CP)
Posts: 731
I have no issue with the surgical masks and the gloves. The surgical masks are a cultural element and I am all for the crew wearing them if that means them showing up to work and performing their duties. The CDC claims that masks provide little protection and only recommend their use to those who are sick or taking care of those who are ill. Regardless I have heaps of HK friends who want me to stop at Costco before my trip in a couple weeks and bring masks.
The gloves part is a little bizarre to me. A friend recently flew JAL and they were wearing gloves as well. After the service he saw a FA take the gloves off (the incorrect way, so potentially contaminating herself) and then proceeded to immediately eat an apple...so I don’t understand the point. Clearly a mental security theatre if they aren’t following through with all precautions.
The gloves part is a little bizarre to me. A friend recently flew JAL and they were wearing gloves as well. After the service he saw a FA take the gloves off (the incorrect way, so potentially contaminating herself) and then proceeded to immediately eat an apple...so I don’t understand the point. Clearly a mental security theatre if they aren’t following through with all precautions.