AA-CX Connection Advice
#16
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
It'll be up to whoever issued the ticket to deal with the rebooking.
#17
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
not entirely true. say with an asiamiles award (because it is as flexible as date chage goes except for the availability as a full fare) you can miss your flight after OLCI and fly another day much later. so as long as you can *change* your ticket, one will only have to pay no-show fees and change fees. (or be pitied upon and free change)
#18
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
not entirely true. say with an asiamiles award (because it is as flexible as date chage goes except for the availability as a full fare) you can miss your flight after OLCI and fly another day much later. so as long as you can *change* your ticket, one will only have to pay no-show fees and change fees. (or be pitied upon and free change)
#19
Join Date: Jul 2011
Location: Asia Pac
Programs: AA UA DL AS CXDM JL NH Hilton Hyatt Marriott SPG IHG
Posts: 545
#20
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Online check-in (or counter check-in) changes the status from OPEN to CKIN (checked-in). Mobile (or hard copy) BP doesn't change anything. Awhile after the passenger has boarded the flight and usually after the flight has departed, the status changes from CKIN to USED. If the pax doesn't board, I believe it will not become used (unless it's a once no-showed the ticket is forfeited kind of situation), but to change it back to OPEN might require manual intervention, too. In Sabre, around boarding time (not sure if exactly at boarding time), the status changes from CKIN to LFTD (lifted) before becoming USED, but I don't think Amadeus has this.
#21
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Online check-in (or counter check-in) changes the status from OPEN to CKIN (checked-in). Mobile (or hard copy) BP doesn't change anything. Awhile after the passenger has boarded the flight and usually after the flight has departed, the status changes from CKIN to USED. If the pax doesn't board, I believe it will not become used (unless it's a once no-showed the ticket is forfeited kind of situation), but to change it back to OPEN might require manual intervention, too. In Sabre, around boarding time (not sure if exactly at boarding time), the status changes from CKIN to LFTD (lifted) before becoming USED, but I don't think Amadeus has this.
#22
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
#23
Join Date: Dec 2004
Location: California, USA / Tokyo, Japan / Manila, Philippines
Programs: AA / CX MPO AM / Hyatt Discoverist / Marriott Platinum / Shangri-La
Posts: 282
AA to CX Separate Booking
Hello.
I need some guidance. I have an upcoming flight route that is
- LAX - HKG - LAX on AA (award) and
- HKG - MNL- HKG on CX (award)
Both are separate PNR (award from AA and a separate award for the CX leg via Asia Miles).
I'm on AA Plat and should be in the baggage allowance for all legs.
I also have HK e-channel.
The folks at the AA forum (and i read/guessed it too) said that:
AA won't check through my bags to Manila. My dilemma is that my arrival at HKG with AA is at 7:30am and CX flight to MNL depart at 9:00am,
I know its a short 90 minutes to deplane, echannel/immigration, pickup luggage, exit customs and arrival, go up to departure, drop bags*, and go back into echannel/immigration to the gates, most especially with the *60 minutes cutoff CX has and the possibilty of AA arriving late.
Now i did pick the CX 9am flight simply because the next flight is at 2pm. Considering the 90min might be tight and that AA would not check through luggage, i might consider:
(1) just rebook for the 2pm or even the later flights and just make a fun day in HKG. (2pm puts me at rush hour time manila so i'd rather not take that but have the later ones). I understand i would have to incur change fees?
and if i don't make it at all for the 9am flight, i believe this becomes a no show ticket and it would that be more of a hassle as now i have to hope CX would give me a seat for their flights to manila that day.
Now i wonder if anyone here had this experience still risking the 9am flight with possible options like:
(2) upon arrival at HKG, heading to transfer desk, provide my AA baggage tags and asking CX to pickup my luggage and send it to my CX flight? Thus not needing me to exit and check bag in at departure and simply take the transit to departure?
(3) On the return flight, i believe CX counter in MNL will through check baggage to LAX, correct?
Thoughts?
I need some guidance. I have an upcoming flight route that is
- LAX - HKG - LAX on AA (award) and
- HKG - MNL- HKG on CX (award)
Both are separate PNR (award from AA and a separate award for the CX leg via Asia Miles).
I'm on AA Plat and should be in the baggage allowance for all legs.
I also have HK e-channel.
The folks at the AA forum (and i read/guessed it too) said that:
AA won't check through my bags to Manila. My dilemma is that my arrival at HKG with AA is at 7:30am and CX flight to MNL depart at 9:00am,
I know its a short 90 minutes to deplane, echannel/immigration, pickup luggage, exit customs and arrival, go up to departure, drop bags*, and go back into echannel/immigration to the gates, most especially with the *60 minutes cutoff CX has and the possibilty of AA arriving late.
Now i did pick the CX 9am flight simply because the next flight is at 2pm. Considering the 90min might be tight and that AA would not check through luggage, i might consider:
(1) just rebook for the 2pm or even the later flights and just make a fun day in HKG. (2pm puts me at rush hour time manila so i'd rather not take that but have the later ones). I understand i would have to incur change fees?
and if i don't make it at all for the 9am flight, i believe this becomes a no show ticket and it would that be more of a hassle as now i have to hope CX would give me a seat for their flights to manila that day.
Now i wonder if anyone here had this experience still risking the 9am flight with possible options like:
(2) upon arrival at HKG, heading to transfer desk, provide my AA baggage tags and asking CX to pickup my luggage and send it to my CX flight? Thus not needing me to exit and check bag in at departure and simply take the transit to departure?
(3) On the return flight, i believe CX counter in MNL will through check baggage to LAX, correct?
Thoughts?
#24
Join Date: Dec 2004
Location: California, USA / Tokyo, Japan / Manila, Philippines
Programs: AA / CX MPO AM / Hyatt Discoverist / Marriott Platinum / Shangri-La
Posts: 282
Sounds like my option 2 is a possibility?
https://www.flyertalk.com/forum/cath...migration.html
AC to KA connection at HKG - luggage transfer on separate PNR?
https://www.flyertalk.com/forum/cath...migration.html
AC to KA connection at HKG - luggage transfer on separate PNR?
#26
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
The self-service bag drop cutoff time for CX at HKG is 45 minutes, not 60. If you're flight's on time then I guess you'd make it. But it's all dependent on how quickly they get your bags to the carousel; with echannel you will be there before they are.
(3) Correct
(3) Correct
#27
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
If you are changing your flight, I would suggest taking the 4pm, 5pm or 8pm flight. You can be more relaxed in HK and avoid rush hour in Manila. There is change fee.
#28
Join Date: Dec 2016
Posts: 398
Hi,
I am in a similar situation as the OP (own fault, messed up the dates with crossing the dateline). I am on two separate PNRs which connect in HKG under MCT (35min connection time, I know its a tight connection). I arrive on AA from LAX which is usually early and connect to a CX flight to BKK. Both are paid tickets in Economy and I have an OW Emerald (non CX). I got so far 3 different answers to my questions from US Hotline, HK Hotline, and US CX airport staff. Maybe someone here has experiences:
1) Does CX provide meet and assist to escort me through security in this situation? I got the CX hotline to annotate my ticket with this request.
2) In case I miss the flight I will be at mercy of CX staff. Whats the worst case? I will have to pay no-show fee, rebooking fee, and upsell to a higher fare class? Plus maybe not get on a flight the same day, although unrealistic as there are plenty of flights to BKK.
3) In case I miss the flight, what is the best place to do the rebook? Transfer before security, CX F lounge (I will have a mobile BP so I will get airside), or at the gate?
Thanks a lot for your replies in advance. I am currently considering if I should bite the bullet and pay the change fee & upsell right away and rebook to a later flight.
Edit: Of course I have no checked bags.
I am in a similar situation as the OP (own fault, messed up the dates with crossing the dateline). I am on two separate PNRs which connect in HKG under MCT (35min connection time, I know its a tight connection). I arrive on AA from LAX which is usually early and connect to a CX flight to BKK. Both are paid tickets in Economy and I have an OW Emerald (non CX). I got so far 3 different answers to my questions from US Hotline, HK Hotline, and US CX airport staff. Maybe someone here has experiences:
1) Does CX provide meet and assist to escort me through security in this situation? I got the CX hotline to annotate my ticket with this request.
2) In case I miss the flight I will be at mercy of CX staff. Whats the worst case? I will have to pay no-show fee, rebooking fee, and upsell to a higher fare class? Plus maybe not get on a flight the same day, although unrealistic as there are plenty of flights to BKK.
3) In case I miss the flight, what is the best place to do the rebook? Transfer before security, CX F lounge (I will have a mobile BP so I will get airside), or at the gate?
Thanks a lot for your replies in advance. I am currently considering if I should bite the bullet and pay the change fee & upsell right away and rebook to a later flight.
Edit: Of course I have no checked bags.
#29
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
@Freddorick are you sure about the reliability of the AA flight? It has 83% reliability according to expert flyer with an average 93minute delay when late...
#30
Join Date: Dec 2016
Posts: 398
@Freddorick are you sure about the reliability of the AA flight? It has 83% reliability according to expert flyer with an average 93minute delay when late...