Diamond Plus being discontinued?
#1
Original Poster
Join Date: Jan 2009
Programs: CX Diamond, SQ PPS, TG Gold, QR Plat, SPG Plat
Posts: 28
Diamond Plus being discontinued?
Dear FTs
I've recently crossed the 2M mile mark and noticed on the mobile app that my status was shows as being "upgraded to DMP", or something along the lines.
I expected the "upgrade" to take place during my month of renewal. I noticed, however, that the message disappeared a week later and contacted the Marco Polo team and sent them a screenshot. I was then informed that DMP is no longer given and is obsolete by the MPC and what I saw was a bug no the app !
This was from the CS team in HK. Was I given some BS answer? Not sure why they would give and then take this and not sure if it is even worth my time. I am already PPS QR Platinum and Gold with 2 other airlines so keeping things up is difficult....my loyalty with CX is shifting...or perhaps they already know?
Would love to get some insights and experience on this.
Regards
I've recently crossed the 2M mile mark and noticed on the mobile app that my status was shows as being "upgraded to DMP", or something along the lines.
I expected the "upgrade" to take place during my month of renewal. I noticed, however, that the message disappeared a week later and contacted the Marco Polo team and sent them a screenshot. I was then informed that DMP is no longer given and is obsolete by the MPC and what I saw was a bug no the app !
This was from the CS team in HK. Was I given some BS answer? Not sure why they would give and then take this and not sure if it is even worth my time. I am already PPS QR Platinum and Gold with 2 other airlines so keeping things up is difficult....my loyalty with CX is shifting...or perhaps they already know?
Would love to get some insights and experience on this.
Regards
#2
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
DM Plus is (or perhaps was?) based on spend, not miles. The criterion was "top 1% of DMs by revenue".
Last edited by christep; Nov 19, 2017 at 11:09 am Reason: Correction as per cxfan1960
#3
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
If you get DMP simply because you crossed the lifetime 2M miles mark then yes very likely it's a bug. DMP is the top few % of the DM by spending, so lifetime miles means nothing (actually that really means nothing in MPC...)
But if you tell me you cross the 2M miles mark in one year time... You really should call again and ask again...
But if you tell me you cross the 2M miles mark in one year time... You really should call again and ask again...
#9
Join Date: Jan 2011
Posts: 2,345
If you get DMP simply because you crossed the lifetime 2M miles mark then yes very likely it's a bug. DMP is the top few % of the DM by spending, so lifetime miles means nothing (actually that really means nothing in MPC...)
But if you tell me you cross the 2M miles mark in one year time... You really should call again and ask again...
But if you tell me you cross the 2M miles mark in one year time... You really should call again and ask again...
#11
Original Poster
Join Date: Jan 2009
Programs: CX Diamond, SQ PPS, TG Gold, QR Plat, SPG Plat
Posts: 28
This is exactly what triggered my curiousity... yes according the CS staff that called but I don't quire trust her statement. She might just not know enough.
An no - I clocked 2M after many years. Don't know how one could do 2M in a single year !
Regards
An no - I clocked 2M after many years. Don't know how one could do 2M in a single year !
Regards
#13
Join Date: Sep 2013
Posts: 525
You'd basically need to live at the airport. My off the cuff math says it's about say 4000 hours of flying (taking into account take offs, landings, climbs etc) which works out to about 170 days. I suppose there's two ways of doing this. You either concentrate your flying for more than half the year or you fly every day and leave no more than 12 hours at an airport before getting on the next plane.
#14
Join Date: Jan 2011
Posts: 2,345
You'd basically need to live at the airport. My off the cuff math says it's about say 4000 hours of flying (taking into account take offs, landings, climbs etc) which works out to about 170 days. I suppose there's two ways of doing this. You either concentrate your flying for more than half the year or you fly every day and leave no more than 12 hours at an airport before getting on the next plane.
#15
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
Well one could theoretically take round trip returns between two cities consecutively, say Hong Kong - New York (which is around 8,000 miles) and they'll just need roughly 125 round trips to reach 2,000,000 base miles, if they fly F or J it would be faster to reach it.